Etcher: Etcher opens to blank screen Win 10 Pro

Created on 20 May 2020 · 17Comments · Source: balena-io/etcher

**Etcher 1.5.90
**Windows 10 Pro 64 bit (Version 2004 Build 19041.264)
I downloaded the latest version of Etcher on my Win10 Pro machine and it opens to a blank screen. Opening as Admin does nothing and running portable version also does nothing.
Error.log

Source

rklinstiver

👀2

Most helpful comment

hopefully I haven't stepped on any toes by creating that pull request

@Irrelon don't worry, I'd say the total opposite :) you're one of the few that added his contribution (around 99% of the commits are from Balena employees) but we'd like many more to come! so thank you very much

The issue is that the image shouldn't be undefined at all during that part, so we'll need to check what goes wrong before that, but the PR is totally fine to temporarily fix the issue and get it all up again

thundron on 21 May 2020

❤2

All 17 comments

I have the same issue

Etcher 1.5.90
Windows 10 Pro 64 bit (Version 1909 Build 18363.836)

Ironman273 on 20 May 2020

same issue but running

Mac OS 10.15.5 Beta (19F83c)

unlinkedmedia on 20 May 2020

Same issue

Mac OS 10.14.6

Lewih on 20 May 2020

Same issue

macOS 10.15.4

dronenb on 20 May 2020

Same issue, it flickers to a GUI briefly and then is a blank grey screen. I'm running MacOS Catalina 10.15.2.

Debugging the electron app I can see a stack trace:

/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/raven-js/dist/raven.js:448 Uncaught TypeError: Cannot read property 'path' of undefined
    at isSourceDrive (drive-constraints.ts:53)
    at Object.getDriveImageCompatibilityStatuses (drive-constraints.ts:145)
    at DriveCompatibilityWarning (target-selector.tsx:32)
    at renderWithHooks (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:14803)
    at mountIndeterminateComponent (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:17482)
    at beginWork (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:18596)
    at HTMLUnknownElement.callCallback (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:188)
    at HTMLUnknownElement.wrapped (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/raven-js/dist/raven.js:444)
    at Object.invokeGuardedCallbackDev (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:237)
    at invokeGuardedCallback (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:292)
    at beginWork$1 (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:23203)
    at performUnitOfWork (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:22154)
    at workLoopSync (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:22130)
    at performSyncWorkOnRoot (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:21756)
    at /Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:11089
    at unstable_runWithPriority (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/scheduler/cjs/scheduler.development.js:653)
    at runWithPriority$1 (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:11039)
    at flushSyncCallbackQueueImpl (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:11084)
    at flushSyncCallbackQueue (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:11072)
    at scheduleUpdateOnFiber (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:21199)
    at Object.enqueueSetState (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:12639)
    at MainPage.Component.setState (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react/cjs/react.development.js:471)
    at MainPage.tsx:92
    at changeHandler (store.ts:442)
    at Object.dispatch (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/redux/lib/redux.js:228)
    at Object.setDrives (available-drives.ts:26)
    at setDrives (app.ts:196)
    at Scanner.addDrive (app.ts:208)

I'm debugging in electron at the moment to see why this is happening...

Irrelon on 20 May 2020

So one of the components in the react render tree is calling a function with an undefined image. It seems to me that these functions should present a default blank object if they are ok with being called without a defined image object.

getDriveImageCompatibilityStatuses()

Is being called with an undefined image from the component DriveCompatibilityWarning

Irrelon on 20 May 2020

I've found the fix, at line 62 of lib/shared/drive-constraints.ts, insert code:

image = image || {};

Irrelon on 20 May 2020

Hey folks, never (willingly) coded in TypeScript before and never contributed to this project before... just wanted to fix this software as I needed to use it to flash a linux iso :) - hopefully I haven't stepped on any toes by creating that pull request. Cheers!

Irrelon on 20 May 2020

❤1

Same issue here with v1.5.90 using macOS 10.15.4.
I need to insert the SD card only when I click on "Select target". Otherwise, a blank screen appears.

AkdM on 20 May 2020

👍1

My PR fixes the issue and points to the underlying problem.

Irrelon on 20 May 2020

Same issue Win 10 Pro. If I open task manager there are 6 instances created before etcher stop responding. Falling back to the previous version fixes it. Also the portable version doesn't even come up as a blank window.

Nikostito on 20 May 2020

My PR fixes the issue and points to the underlying problem.

Yep but that was more as a workaround 👍

AkdM on 20 May 2020

👍1

Same issue here, Windows 10 Home Edition. GUI worked at first however after choosing an ISO it suddenly disappeared. Reverted back to Portable-1.5.89 and it's working.