Etcher: No Windows showing on MacOS Mojave
- **Etcher version: 1.55
- **Operating system and architecture: MacOS 10.14.3.
- **Image flashed: Not yet!
- **Do you see any meaningful error information in the DevTools? No.
Application launches, showing menubar, but no Windows appear. Preferences dialog does not show. Main window does not show. About Etcher dialog does show! DevTools window does open, but contains no info.
Clicking on "Show All Windows" in the Dock brings up "No available windows".
benwiggy
All 19 comments
Similar to #1866 ? (which is on Windows rather than Mac)
lurch
on 11 Mar 2019
Similar. Though Etcher doesn't seem to be "waiting": it launches and displays a menubar.
There are other reports of the same problem on Mac on the forum:
https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431
benwiggy
on 11 Mar 2019
Same problem. I am going to go back to the old Etcher app until this is resolved.
donkoller
on 21 Mar 2019
Same problem. below is the contents of the balenaEtcher Helper crash file that is created when launching balenaEtcher.
gkravecz
on 23 Mar 2019
Same problem here
jacobcxdev
on 27 Mar 2019
same problem
iCach0
on 15 Apr 2019
does not work on high sierra either.....
Metal ?
Hardcore-fs
on 2 May 2019
still not working, June 2019?
waipeinan
on 12 Jun 2019
@waipeinan We're still trying to reproduce, if you have some logs to share they'd be welcome so we can compare them with other reports
thundron
on 12 Jun 2019
Ah, I meant to amend this last night, as I ended up restarting my machine after which the interface loaded correctly in both the old and new versions. I did look for etcher logs yet found nothing.
if it's useful and you can guide me on Mojave I will send you anything that may hep, though im assuming as it was my system that had accumulated errors, it may not be needed?
best
W
waipeinan
on 12 Jun 2019
The good old "did you try turning off and on"! @waipeinan it's not needed for now, but if you happen to see it again you can try sharing some system logs like the ones shared by @jacobcxdev if you find any
thundron
on 12 Jun 2019
indeed... and will do.
thanks
Simon Peter Tyszko
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On Wed, 12 Jun 2019 at 16:25, Lorenzo Alberto Maria Ambrosi <
[email protected]> wrote:
The good old "did you try turning off and on"! @waipeinan
https://github.com/waipeinan it's not needed for now, but if you happen
to see it again you can try sharing some system logs like the ones shared
by @jacobcxdev https://github.com/jacobcxdev if you find any—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
https://github.com/balena-io/etcher/issues/2687?email_source=notifications&email_token=AB2UGMTYRYLF7H56AWN6A33P2EIN7A5CNFSM4G5CPHPKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODXQZVXA#issuecomment-501324508,
or mute the thread
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.
waipeinan
on 12 Jun 2019
Etcher Version 1.5.51
macOS Mojave 10.14.5
iMac (27-inch, Late 2013)
App starts up.
Menu bar loads, but no main app window is visible.
Crash logs attached.
tseven
on 14 Jul 2019
[gelbal] This issue has attached support thread https://jel.ly.fish/#/support-thread~7ecb6ae0-4d09-4cfd-a491-6da8bc4a9e9f
balena-ci
on 3 Oct 2019
@tseven thanks for the crash logs!
It's a SEGFAULT:
Thread 27 Crashed:
0 libsystem_platform.dylib 0x00007fff7df81712 _platform_strlen + 18
1 libc++.1.dylib 0x00007fff7afc7299 std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >::assign(char const*) + 21
2 .io.balena.etcher.UjOtGD 0x000000010b589faa Drivelist::CreateDeviceDescriptorFromDiskDescription(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, __CFDictionary const*) + 295
3 .io.balena.etcher.UjOtGD 0x000000010b58a53e Drivelist::ListStorageDevices() + 710
4 .io.balena.etcher.UjOtGD 0x000000010b58827c DriveListWorker::Execute() + 26
5 libnode.dylib 0x00000001058a6fee 0x105897000 + 65518
6 libnode.dylib 0x00000001058a73bf 0x105897000 + 66495
7 libsystem_pthread.dylib 0x00007fff7df8d2eb _pthread_body + 126
8 libsystem_pthread.dylib 0x00007fff7df90249 _pthread_start + 66
9 libsystem_pthread.dylib 0x00007fff7df8c40d thread_start + 13
It happens in drivelist somewhere here.
Can you reproduce it reliably?
Can you list all the disks connected to you computer when this happens?
zvin
on 6 Nov 2019
@zvin
Yes, this issue occurs every time the app is loaded. It's not usable for me at the moment.
I've tried again with the latest version: v1.5.59. (Same issue)
Here is what diskutil reports:
diskutil list 0 < 09:26:37
/dev/disk0 (internal):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme 1.0 TB disk0
1: EFI EFI 314.6 MB disk0s1
2: Apple_APFS Container disk1 1.0 TB disk0s2
/dev/disk1 (synthesized):
#: TYPE NAME SIZE IDENTIFIER
0: APFS Container Scheme - +1.0 TB disk1
Physical Store disk0s2
1: APFS Volume macOS 357.9 GB disk1s1
2: APFS Volume Preboot 44.7 MB disk1s2
3: APFS Volume Recovery 510.4 MB disk1s3
4: APFS Volume VM 10.7 GB disk1s4
5: APFS Volume www 2.6 GB disk1s5
/dev/disk2 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *1.0 TB disk2
1: EFI EFI 209.7 MB disk2s1
2: B6FA30DA-92D2-4A9A-96F1-871EC6486200 2.3 MB disk2s2
3: 2E313465-19B9-463F-8126-8A7993773801 7.3 MB disk2s3
4: FA709C7E-65B1-4593-BFD5-E71D61DE9B02 999.9 GB disk2s4
5: Apple_Boot Boot OSX 134.2 MB disk2s5
/dev/disk3 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *1.0 TB disk3
1: EFI EFI 209.7 MB disk3s1
2: B6FA30DA-92D2-4A9A-96F1-871EC6486200 2.3 MB disk3s2
3: 2E313465-19B9-463F-8126-8A7993773801 7.3 MB disk3s3
4: FA709C7E-65B1-4593-BFD5-E71D61DE9B02 999.9 GB disk3s4
5: Apple_Boot Boot OSX 134.2 MB disk3s5
/dev/disk4 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *1.0 TB disk4
1: EFI EFI 209.7 MB disk4s1
2: B6FA30DA-92D2-4A9A-96F1-871EC6486200 2.3 MB disk4s2
3: 2E313465-19B9-463F-8126-8A7993773801 7.3 MB disk4s3
4: FA709C7E-65B1-4593-BFD5-E71D61DE9B02 999.9 GB disk4s4
5: Apple_Boot Boot OSX 134.2 MB disk4s5
/dev/disk5 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *1.0 TB disk5
1: EFI EFI 209.7 MB disk5s1
2: B6FA30DA-92D2-4A9A-96F1-871EC6486200 2.3 MB disk5s2
3: 2E313465-19B9-463F-8126-8A7993773801 7.3 MB disk5s3
4: FA709C7E-65B1-4593-BFD5-E71D61DE9B02 999.9 GB disk5s4
5: Apple_Boot Boot OSX 134.2 MB disk5s5
/dev/disk6 (virtual):
#: TYPE NAME SIZE IDENTIFIER
0: Apple_HFS Raid4 +3.0 TB disk6
/dev/disk7 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *6.0 TB disk7
1: EFI EFI 209.7 MB disk7s1
2: B6FA30DA-92D2-4A9A-96F1-871EC6486200 2.3 MB disk7s2
3: 2E313465-19B9-463F-8126-8A7993773801 7.3 MB disk7s3
4: FA709C7E-65B1-4593-BFD5-E71D61DE9B02 6.0 TB disk7s4
5: Apple_Boot Boot OSX 134.2 MB disk7s5
/dev/disk8 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *6.0 TB disk8
1: EFI EFI 209.7 MB disk8s1
2: B6FA30DA-92D2-4A9A-96F1-871EC6486200 2.3 MB disk8s2
3: 2E313465-19B9-463F-8126-8A7993773801 7.3 MB disk8s3
4: FA709C7E-65B1-4593-BFD5-E71D61DE9B02 6.0 TB disk8s4
5: Apple_Boot Boot OSX 134.2 MB disk8s5
/dev/disk9 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *8.0 TB disk9
1: EFI EFI 209.7 MB disk9s1
2: Apple_HFS Extra 3.0 TB disk9s2
3: Apple_APFS Container disk10 550.0 GB disk9s3
4: Apple_CoreStorage TM_iMac 3.0 TB disk9s4
5: Apple_Boot Boot OS X 134.2 MB disk9s5
6: Apple_HFS TM_Air 1.5 TB disk9s6
/dev/disk10 (synthesized):
#: TYPE NAME SIZE IDENTIFIER
0: APFS Container Scheme - +550.0 GB disk10
Physical Store disk9s3
1: APFS Volume Xtra2 237.3 GB disk10s1
2: APFS Volume Preboot 22.4 MB disk10s2
3: APFS Volume Recovery 529.0 MB disk10s3
/dev/disk11 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *6.0 TB disk11
1: EFI EFI 209.7 MB disk11s1
2: B6FA30DA-92D2-4A9A-96F1-871EC6486200 2.3 MB disk11s2
3: 2E313465-19B9-463F-8126-8A7993773801 7.3 MB disk11s3
4: FA709C7E-65B1-4593-BFD5-E71D61DE9B02 6.0 TB disk11s4
5: Apple_Boot Boot OSX 134.2 MB disk11s5
/dev/disk12 (virtual):
#: TYPE NAME SIZE IDENTIFIER
0: Apple_HFS 12TB_Raid4 +12.0 TB disk12
/dev/disk13 (external, virtual):
#: TYPE NAME SIZE IDENTIFIER
0: Apple_HFS TM_iMac +3.0 TB disk13
Logical Volume on disk9s4
9EA16AD5-580E-4831-9F1D-467D1BF8E6C9
Unlocked Encrypted
@tseven could you please try with the just released v1.5.62 ?
zvin
on 6 Nov 2019
That did the trick!
The app window is now visible. I don't have a USB drive handy, but I assume the rest works fine.
Thanks!
tseven
on 6 Nov 2019
\o/
Thank you very much for testing @tseven
zvin
on 6 Nov 2019
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Most helpful comment
@tseven could you please try with the just released v1.5.62 ?