Element-web: Failed to start - your element is misconfigured

Created on 15 Jul 2020  Â·  11Comments  Â·  Source: vector-im/element-web

Description

I was going to try the new element.io web app. Something went wrong when I tried to verify my session.
image

I'm using Firefox on Fedora 32. I removed element.io cookies, and tried again, but I still have this problem.

bug

Most helpful comment

I just installed the stand alone version and got exactly the same error...

All 11 comments

This is likely one of your browser extensions blocking requests to matrix.org.

I confirm that disabling Privacy Badger made element.io working.

What is going on ?
What changed in riot, now element, that my pricacy badger breaks it ?

Privacy Badger has a heuristic which says if a domain is accessed from multiple sites, such as matrix.org would be (from riot.im and from element.io) then it assumes it is a bad domain and blocks it.

I just installed the stand alone version and got exactly the same error...

@perremba Today I discovered that the standalone versions are somehow connected to the web versions. There was an option in the web version to install the standalone application. When I did so from a web version that did not work, the standalone version had the same issue.
In my case, installing from the Brave browser resulted in a problem, however, installing from Chrome went fine. Here is a screenshot showing that the standalone application somehow knows where it was installed from.
standalone

I don't think you're installing the standalone version but in fact the browser PWA version, which is no different than using your browser.

The standalone application should be installed from https://element.io/get-started

@t3chguy What is PWA?

You are right, that's what I installed.

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