Element-web: Grey shields should mean "encrypted but of unknown trust" rather than unencrypted(!)

Created on 28 Nov 2019  Â·  4Comments  Â·  Source: vector-im/element-web

Screenshot 2019-11-28 at 10 06 38

The fact that this is an unencrypted message popping up in an encrypted room (in this instance because it precedes encryption being enabled) feels a bit weird - there's something solidly reassuring about a black shield, whereas in practice this msg wasn't encrypted at all!

bug release-blocker uux

All 4 comments

Design proposal with rationale detailed in Figma here: https://www.figma.com/file/wwqBo5oAFfk8XKmtd2YaIs/Cross-signing?node-id=0%3A1

@nadonomy is there a different design for events that are expected to be unencrypted (such as joins), or should they look like all the other unencrypted events?

@uhoreg ah good question. I think the most sensible thing to do is to not decorate them with warnings either, with the rationale being:

(a) Users don't care or shouldn't have to care about the distinction between messages and events— the mental model needed for them to make sense of any encryption decoration seems like a net loss
(b) We can ensure the app & decoration is correct by ensuring micro copy refers to messages being encrypted, rather than events or rooms

I think this is the section @nadonomy is referencing? (the figma is a bit large)
image

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