Element-web: Can't change username?

[markur]

Description

i made a mistake when I signed up. I meant my username to be "markur" and instead it has 2 "r"s. "marrkur" how can I correct that? Can't do it from the front end.

Mark

Steps to reproduce

• For bugs, list the steps
• that reproduce the bug
• using hyphens as bullet points

Describe how what happens differs from what you expected.

Log: sent/not sent?

Version information

• Platform: web (in-browser) or desktop?

For the web app:
Safari 11.5.2

• Browser: Chrome, Safari, Firefox? which version?
• OS: Windows, macOS, Ubuntu, Arch Linux, etc?

Mac OS High Sierra 10.13.6

• URL: riot.im/develop / riot.im/app / somewhere else? If a private server, what version of riot-web?

For the desktop app:

Mac OS High Sierra 10.13.6
Riot Version 1.0.1

• OS: Windows, macOS, Ubuntu, Arch Linux, etc?
• Version: 0.x.y
  [email protected]

[t3chguy]

Your username is immutable and unique, and how you're referred to by everything in the system, so changing username is fundamentally the same as making a new account, so that is the way to do it

[markur]

Can I use the same email I registered with? I don't want to use an alternate address just because of this.

[markur]

Looks like I can't use the same email address. So what option do I have? can't somebody on the backend delete that account? I'm sure this will happen again. While not a bug, technically, very inconvenient and I'm likely not going to use this as result. I'm trying to use less email addresses than more.

[lampholder]

In User Settings (in the top left menu) you can delete your account, or you can disassociate your email address from your wrong-named account and use it for a new account. Either option will allow you to use your email address for a new account.

[aaronraimist]

Closing this as the support has been provided.