Element-web: Missing room name, fixed by clear cache

[lampholder]

I loaded Riot and instead of the room name I saw 'Random Participant and 3788 Others'

[aaronraimist]

I've never had this problem but this is probably the most commonly asked about issue. Often in busy rooms people will ask what room they are in, usually thinking that it is either some kind of spam room they were auto joined to or some room they forgot they joined or something. Most of the time asking them to clear cache and reload fixes it.

I assume this is a LL bug and I think it definitely should be P1.

[lukebarnard1]

I joined with a new account and got this on two of three rooms I joined to begin with. Will rageshake!

Edit: "Clear cache and reload" worked a charm.

[aaronraimist]

Just got this on my matrix.org account, rageshake sent.

[aaronraimist]

I've added a $200 bounty to encourage a community member to work on this issue. https://freedomsponsors.org/issue/850/missing-room-name-fixed-by-clear-cache?alert=SPONSOR#sponsors

Even don't experience it regularly myself, it is one of the most common issues I see people complain about and it leads people to think that Riot is extremely broken. Most think Riot auto joined them to some spam room or something and it is extremely off-putting for a non technical user. The bounty expires on 2020-01-01.

If a New Vector employee solves the issue while at work, I will reallocate this bounty to another issue. If a core team member wants to solve this with their community hat on then they can choose to take the bounty.

[cogabe]

Same issue for me

[sunshineo]

Hi @aaronraimist, I made a Github bot and a website similar to the https://freedomsponsors.org/ you are using. The Github bot can automatically add a comment to every new issue with a link to a website that encourages people to add reward. (It adds a link to existing open issues when you install). It automatically comments on the issue and tag people when anyone gives a reward, claim the rewards, and approve a reward. Automatically label issues with rewards so you know what is really important for your users.

I wonder if you or the owner of this repo would like to try it. It's in beta now, I'm looking for people to give it a try.

[DrugsMaster]

This bug happens not only in riot, but in fractal too. After AFKing for 8-10 hours the official Matrix HQ room (#matrix:matrix.org) was named "bob and Friends" to me. I also couldn't write messages in to chat. Restarting app helped me.

[jplatte]

Still happening. Can I do anything to help debug this?

[jplatte]

Also happening in element-android (to me too, with the same room on both actually). I wonder whether this is really a client-side issue.

[jplatte]

By the way, I've only seen this happen with v1 rooms. Then again, this is only the second time I've seen it.