Ejabberd: External eimp process (pid=12345) has terminated unexpectedly, restarting in a few seconds

[sander85]

What version of ejabberd are you using?

18.03

What operating system (version) are you using?

CentOS 18.03

How did you install ejabberd (source, package, distribution)?

RPM package from your website.

What did not work as expected? Are there error messages in the log? What
was the unexpected behavior? What was the expected result?

Log is full of such messages:

2018-04-04 16:33:31.932 [error] <0.176.0> External eimp process (pid=26945) has terminated unexpectedly, restarting in a few seconds
2018-04-04 16:33:32.144 [error] <0.178.0> External eimp process (pid=26946) has terminated unexpectedly, restarting in a few seconds
2018-04-04 16:33:32.541 [error] <0.176.0> External eimp process (pid=26947) has terminated unexpectedly, restarting in a few seconds
2018-04-04 16:33:32.655 [error] <0.178.0> External eimp process (pid=26949) has terminated unexpectedly, restarting in a few seconds
2018-04-04 16:33:32.969 [error] <0.172.0> External eimp process (pid=26950) has terminated unexpectedly, restarting in a few seconds
2018-04-04 16:33:33.276 [error] <0.174.0> External eimp process (pid=26951) has terminated unexpectedly, restarting in a few seconds
2018-04-04 16:33:33.298 [error] <0.174.0> External eimp process (pid=26952) has terminated unexpectedly, restarting in a few seconds
2018-04-04 16:33:34.665 [error] <0.176.0> External eimp process (pid=26953) has terminated unexpectedly, restarting in a few seconds

Problem probably lies in this:

# ldd /opt/ejabberd-18.03/lib/eimp-1.0.3/priv/bin/eimp
        linux-vdso.so.1 =>  (0x00007fffe75d8000)
        libgd.so.3 => not found
        libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f3009f03000)
        libc.so.6 => /lib64/libc.so.6 (0x00007f3009b40000)
        /lib64/ld-linux-x86-64.so.2 (0x00005599395ec000)
        libpng12.so.0 => not found
        libjpeg.so.8 => not found
        libwebp.so.2 => not found

CentOS 7 doesn't have such lib versions in the repos.

[anujmiddha]

Same issue on Ubuntu 16.04.4, however the missing library in my case was only libwebp.so.2

Installed via .deb package. The libwebp version available with Ubuntu is libwebp.so.5

I was able to resolve this by downloading the deb package for libwebp2 from http://ftp.debian.org/debian/pool/main/libw/libwebp/libwebp2_0.1.3-3+nmu1_i386.deb and installing manually.

[cromain]

The build system is modified to build eimp without image conversion support. This will remove these extra dependencies.

[brobaniuc]

Hi,
I get the same problem on RHEL 7 with 18.03

    linux-vdso.so.1 =>  (0x00007ffec9bc0000)
    libgd.so.3 => not found
    libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f7acf4e0000)
    libc.so.6 => /lib64/libc.so.6 (0x00007f7acf11d000)
    libpng12.so.0 => /lib64/libpng12.so.0 (0x00007f7aceef6000)
    /lib64/ld-linux-x86-64.so.2 (0x00005621d5095000)
    libjpeg.so.8 => not found
    libwebp.so.2 => not found
    libz.so.1 => /lib64/libz.so.1 (0x00007f7acecdf000)
    libm.so.6 => /lib64/libm.so.6 (0x00007f7ace9dc000)

Any help would be appreciated.

[poVoq]

Just for headsup until this is fixed: I had to manually install this on my Ubuntu16.04 server (the i386 package linked above didn't work):
http://ftp.debian.org/debian/pool/main/libw/libwebp/libwebp2_0.1.3-3+nmu1_amd64.deb

[lock[bot]]

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