Eartrumpet: Presets of channels get lost

[anzuwi]

Hi,

after updating to Win 10, Ver 2004 Ear Trumpet doesn't save the presets (last volume setting) of my apps. E.g. Candy Crash was set to 5%. Closing Candy Crush and reopening it, will reset the volume to 100%. Before 2004 last setting was applied.

Regards
Andreas

[anzuwi]

Went back to Win 10 Ver 1909 - fixed.

[topps13]

Seeing the same issue on 2004 with Microsoft Sudoku app. From what I can tell, only impacts Windows Store apps, not x86 apps.

[andrescirulo]

I'm also seeing the same behaviour. After updating to Win 10 Ver 2004 settings get lost.
As @topps13 says, it appears to be only on Windows Store apps, like Candy Crush or Skype. On x86 apps the settings are keeped.

[MadLostSoul]

I have the behavior here with some exotic species.

Examples:
Liquidsoap v1.1.1 [savonet_liquidsoap] https://github.com/savonet/liquidsoap)
All Chrome versions (dev, beta, regular)
All Opera versions (dev, beta, regular)

There are also programs where the level is retained after a program restart:
VLC
OBS
Thunderbird

In the examples above, everything worked fine a long time ago.

[Giorgi]

For me it doesn't remember volume of Viber neither which is an ordinary x86 app.

[CosimoMatassini]

Google Chrome doesn't work properly for me. Every time I open it the volume is reset to 100% since I updated to 2004 version. Hope to an update asap.

[riverar]

@CosimoMatassini I can't reproduce with Chrome Version 85.0.4183.83 (Official Build) (64-bit) and Windows 10 19041.450. What builds of Chrome/Windows are you using?

[CosimoMatassini]

I've just updated chrome from 84.0.4147.135 to 85.0.4183.83 but the problem is still there. It appeared when I updated windows from 1909 to 2004. I'm currently using Windows 10 19041.450

[riverar]

@CosimoMatassini OK, strange.

Please file a bug in Feedback Hub under [Devices and Drivers] - [Audio and sound]. You can cut and paste from this template (but verify the steps apply to you). Please also check ☑ Save a local copy of diagnostics and attachments created when giving feedback. Send a copy of that data to [email protected] and reference issue 512.

Summary: Windows does not remember audio levels for application ____

Explain in more detail:
When I start my application, its audio level is reset to 100%,
requiring me to change it again.

Repro steps:
  1. Start application ____
  2. Set audio level to 25%
  3. Close application and restart machine
  4. Start application ____
  5. Observe audio level has reset to 100%

See also: EarTrumpet/issues/512

Then paste a link here and I'll forward it directly to the audio team.

[CosimoMatassini]

Instagram for PC installed from the Microsoft Store has this problem too. If it could help...

[CosimoMatassini]

https://aka.ms/AA9ijk5

[riverar]

@CosimoMatassini Thanks, do you have the local copy of the diagnostic data available for us to review?

[CosimoMatassini]

I' ve lots in that dir, but I cannot recognise the right one

[riverar]

@CosimoMatassini Find 051b7e83-c147-42f1-9327-5573ba27e569.

[CosimoMatassini]

I sent a mail to [email protected] with the link to the folder in my google drive

Thank you very much for spending time helping me.
I checked that italian language is not supported yet. So I'm about to open a feature request because I'm able to translate everything. If you want I can help you. It's important to me to make the app better.

[riverar]

@CosimoMatassini Thanks! No PR needed, we have Italian already. https://crowdin.com/project/eartrumpet/it# Is it not working for you?

[MadLostSoul]

Sorry for the late reply but I can reproduce the problem to this day just as @CosimoMatassini did.

From the date of my first post the error has persisted until today. Even the list of programs that work or not work has not changed.

Current Chrome: Version 85.0.4183.83 (Official Build) (64-Bit)
Current Windows: Windows 10 Pro Insider Preview - Version 2004 (Build 20180.1000)

The program that is most important to me runs as a system service but is just a simple x86 exe in quiet mode:
LiquidSoap v1.1.1. --- repo: savonet/liquidsoap

I know that this version is not the latest version of LiquidSoap, but Eartrump has worked correctly in older Windows versions. Unfortunately I cannot say which version of Windows 10 it was.

If desired, I can provide more information (possibly with your instructions).

[CosimoMatassini]

Any updates?

[MadLostSoul]

Is the solution still being worked on?

[CosimoMatassini]

Yes, I hope

[riverar]

Connected @CosimoMatassini with a Microsoft engineer on Sep 30 but that email thread seems to have gone silent. Will ping folks again.

[CosimoMatassini]

I just noticed that the problem is related to WASAPI.

[riverar]

@CosimoMatassini Haven't heard back via email, just checking in.