Eartrumpet: 2.1.6.0 Crash on startup

[Newbcake]

I updated to 2.1.6.0 and this new version silently crashes on startup, it appears for a second in Task Manager and then closes. This crash did not happen for me in 2.1.5.0.
If I can provide any other logs let me know.

Here are the event viewer logs:

.Net runtime:

Application: EarTrumpet.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentException
   at System.Globalization.RegionInfo..ctor(Int32)
   at EarTrumpet.AppSettings.IsTelemetryEnabledByDefault()
   at EarTrumpet.AppSettings.get_IsTelemetryEnabled()
   at EarTrumpet.Diagnosis.ErrorReporter..ctor(EarTrumpet.AppSettings)
   at EarTrumpet.App.OnAppStartup(System.Object, System.Windows.StartupEventArgs)
   at System.Windows.Application.OnStartup(System.Windows.StartupEventArgs)
   at System.Windows.Application.<.ctor>b__1_0(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at EarTrumpet.App.Main()

And Application error:

Faulting application name: EarTrumpet.exe, version: 2.1.6.0, time stamp: 0x5e52ed0a
Faulting module name: KERNELBASE.dll, version: 10.0.18362.628, time stamp: 0x54734dee
Exception code: 0xe0434352
Fault offset: 0x00113db2
Faulting process id: 0x2444
Faulting application start time: 0x01d5eb01f3c68962
Faulting application path: C:\Program Files\WindowsApps\40459File-New-Project.EarTrumpet_2.1.6.0_x86__1sdd7yawvg6ne\EarTrumpet\EarTrumpet.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: bcd35dc7-8be2-499a-a88a-87abe03ad0bc
Faulting package full name: 40459File-New-Project.EarTrumpet_2.1.6.0_x86__1sdd7yawvg6ne
Faulting package-relative application ID: EarTrumpet

[riverar]

Yikes. Looking into this now.

[Newbcake]

I'd like to add that I tried it on a different computer and did not experience the crash. So it might be something specific to my PC/configuration, not sure how to troubleshoot further myself.

For completeness sake here is my OS information:

My PC: Windows 10 Version 1909 (OS Build 18363.657)
Original install Was W7, updated to 8, 8.1 and finally W10

The other computer I tested it on has the same OS Version + OS Build but is a 3 month old fresh 1903 install that was updated to 1909.

[riverar]

@Newbcake Can you open a PowerShell window and provide the output of Get-Culture?

[Newbcake]

Here you go:

PS C:\WINDOWS\system32> Get-Culture

LCID             Name             DisplayName
----             ----             -----------
1033             en-US            English (United States)

[riverar]

@Newbcake How about the output of New-Object System.Globalization.RegionInfo 1033?

Also, can you run this in a command prompt and provide the output? It's just a quick test program I put together that prints out CultureInfo.CurrentCulture.LCID and its associated TwoLetterISORegionName.
culture_diag.zip

[Newbcake]

PS C:\Users\Neal> New-Object System.Globalization.RegionInfo 1033


Name                         : US
EnglishName                  : United States
DisplayName                  : United States
NativeName                   : United States
TwoLetterISORegionName       : US
ThreeLetterISORegionName     : USA
ThreeLetterWindowsRegionName : USA
IsMetric                     : False
GeoId                        : 244
CurrencyEnglishName          : US Dollar
CurrencyNativeName           : US Dollar
CurrencySymbol               : $
ISOCurrencySymbol            : USD

And

PS Z:\Downloads> Z:\Downloads\culture_diag.exe
3072

Unhandled Exception: System.ArgumentException: Customized cultures cannot be passed by LCID, only by name.
Parameter name: culture
   at System.Globalization.RegionInfo..ctor(Int32 culture)
   at A.Main(String[] args)

[riverar]

@Newbcake Thanks for your patience. Can you open Start, type Language Settings, press Enter, and take a screenshot of both the Region and Language areas in Settings? (TIP: You can quickly Alt-PrintScreen then paste directly into GitHub.)

[Newbcake]

[riverar]

@Newbcake Great, thanks. Here's one more test executable that should validate the fix I'm about to put in. It should output NL.

culture_diag2.zip

[Newbcake]

It does not output NL 🤔

PS Z:\Downloads> Z:\Downloads\culture_diag2.exe
150

[riverar]

How about culture_diag3.zip? I'm working on reproducing this here as well.

[Newbcake]

That also outputs 150, if there is anything I can do to assist I'd be happy to.

PS Z:\Downloads> Z:\Downloads\culture_diag3.exe
150

[riverar]

Thanks @Newbcake, will get this into the Store asap, should hit your machine in a few hours.

For our notes: Was able to reproduce in a VM using screenshots above + time format customization to include AM/PM suffix. While RegionInfo.CurrentRegion _handles_ these customizations, it returns a non-two-letter result when accessing TwoLetterISORegionName which is undesirable. So we'll switch to the newer WinRT API (available on 10240+).

[Newbcake]

Happy to help, many thanks @riverar!

[riverar]

@Newbcake If you don't mind uninstalling EarTrumpet, would be great if you could validate this dev build works on your machine (https://install.eartrumpet.app/dev/EarTrumpet.Package.appinstaller)

[Newbcake]

I can confirm that that dev build launches as expected.

[riverar]

Update: Store is still chewing on our update for some reason. Sigh.

[riverar]

Another update: Store is still taking their time on certifying our 2.1.7.0 update.

[Newbcake]

Hit the store on my end, thanks for the quick fix!