Dolibarr: Create ticket not possible since 10.0.2

Created on 4 Oct 2019  路  2Comments  路  Source: Dolibarr/dolibarr

Bug

Read, update and delete a ticket are working fine. However, create a new ticket does not work on 10.2. Click on create a new ticket (following the link below)

.../dolibarr/htdocs/ticket/new.php?action=create_ticket&idmenu=59&mainmenu=ticket&leftmenu=

Display a white screen, no error message.

Environment

  • Version: 10.0.2
  • OS: Debian
  • URL(s): .../dolibarr/htdocs/ticket/new.php?action=create_ticket&idmenu=59&mainmenu=ticket&leftmenu=

Steps to reproduce the behavior

Click create new ticket

Bug

Most helpful comment

Try to disable module ticket and enable module again. This may clean your old menu entries.

All 2 comments

Hi,

htdocs/ticket/new.php doesn't exist in 10.0.2
See : https://github.com/Dolibarr/dolibarr/tree/10.0/htdocs/ticket

It's a old file.

Normaly to create a new ticket you should go to : /ticket/card.php?action=create

Try to disable module ticket and enable module again. This may clean your old menu entries.

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