Reset stuck cron jobs manually on the cloud link re-direct you to a support ticket article but It's like special access needed to see the content.
See the article content talking about Rest stuck cron jogs manually on cloud
Changing the permission of the support article in order to be public access.
attached image showing no authorize access to see the article content

@almarchenko can you help with this?
@dshevtsov this article is unpublished, that is why it cannot be accessed. We are now trying to understand if it was intended or mistake.
Was unpublished by mistake, fixed now.
@amarroni thank you for reporting this.
Thanks for the quick fix @almarchenko!
@amarroni thank you for reporting this.
It was a pleasure!