Devdocs: Feedback on page: cloud/configure/setup-cron-jobs.html | link to support articule no allow access

Created on 22 Apr 2020  路  6Comments  路  Source: magento/devdocs

Bug report

Description

Reset stuck cron jobs manually on the cloud link re-direct you to a support ticket article but It's like special access needed to see the content.

Steps to reproduce

  1. go to https://devdocs.magento.com/cloud/configure/setup-cron-jobs.html
  2. On bottom of the page offer 2 links to continue reviewing corns
  3. click on 'Reset stuck cron jobs manually on the cloud'
  4. you will redirect to https://support.magento.com/hc/en-us/articles/360000097713-Reset-stuck-Magento-cron-jobs-manually-on-Cloud?_ga=2.30097595.548927178.1587387171-1949157112.1559396282

Expected result

See the article content talking about Rest stuck cron jogs manually on cloud

Possible solutions

Changing the permission of the support article in order to be public access.

Additional information

attached image showing no authorize access to see the article content

image

2.x Editorial

All 6 comments

@almarchenko can you help with this?

@dshevtsov this article is unpublished, that is why it cannot be accessed. We are now trying to understand if it was intended or mistake.

Was unpublished by mistake, fixed now.

@amarroni thank you for reporting this.

Thanks for the quick fix @almarchenko!

@amarroni thank you for reporting this.

It was a pleasure!

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