DesktopEditors: /lib64/libcurl-gnutls.so.4: no version information available
Do you want to request a feature or report a bug?
BUG
What is the current behavior?
Crash when launch
If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem.
I getting
$ /usr/bin/desktopeditors
./DesktopEditors: /lib64/libcurl-gnutls.so.4: no version information available (required by /opt/onlyoffice/desktopeditors/libascdocumentscore.so)
Segmentation fault (core dumped)
What is the expected behavior?
No crash
Which versions of DesktopEditors, and which OS are affected by this issue? Did this work in previous versions of DesktopEditors?
Fedora 29
RobbiNespu
All 25 comments
I have the lib but it can use it ?
$ ls /lib64/ | grep libcurl
libcurl-gnutls.so.4
libcurl.so.4
libcurl.so.4.5.0
$ ldd /opt/onlyoffice/desktopeditors/libascdocumentscore.so
/opt/onlyoffice/desktopeditors/libascdocumentscore.so: /lib64/libcurl-gnutls.so.4: no version information available (required by /opt/onlyoffice/desktopeditors/libascdocumentscore.so)
linux-vdso.so.1 (0x00007ffcf036b000)
libhunspell.so => not found
libPdfReader.so => not found
libPdfWriter.so => not found
libDjVuFile.so => not found
libXpsFile.so => not found
libHtmlRenderer.so => not found
libUnicodeConverter.so => not found
libooxmlsignature.so => not found
libcef.so => not found
libcurl-gnutls.so.4 => /lib64/libcurl-gnutls.so.4 (0x00007f4e2f807000)
libgtkglext-x11-1.0.so.0 => /lib64/libgtkglext-x11-1.0.so.0 (0x00007f4e2f801000)
libgdkglext-x11-1.0.so.0 => /lib64/libgdkglext-x11-1.0.so.0 (0x00007f4e2f796000)
libGL.so.1 => /lib64/libGL.so.1 (0x00007f4e2f700000)
libX11.so.6 => /lib64/libX11.so.6 (0x00007f4e2f5bb000)
libgtk-x11-2.0.so.0 => /lib64/libgtk-x11-2.0.so.0 (0x00007f4e2f12a000)
libgdk-x11-2.0.so.0 => /lib64/libgdk-x11-2.0.so.0 (0x00007f4e2f064000)
libgdk_pixbuf-2.0.so.0 => /lib64/libgdk_pixbuf-2.0.so.0 (0x00007f4e2f038000)
libgobject-2.0.so.0 => /lib64/libgobject-2.0.so.0 (0x00007f4e2efe3000)
libglib-2.0.so.0 => /lib64/libglib-2.0.so.0 (0x00007f4e2eec2000)
libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f4e2eea1000)
libm.so.6 => /lib64/libm.so.6 (0x00007f4e2ed1d000)
libc.so.6 => /lib64/libc.so.6 (0x00007f4e2eb57000)
libnghttp2.so.14 => /lib64/libnghttp2.so.14 (0x00007f4e2eb2d000)
libidn2.so.0 => /lib64/libidn2.so.0 (0x00007f4e2eb0e000)
libssh.so.4 => /lib64/libssh.so.4 (0x00007f4e2ea89000)
libpsl.so.5 => /lib64/libpsl.so.5 (0x00007f4e2ea76000)
libssl.so.1.1 => /lib64/libssl.so.1.1 (0x00007f4e2e9e0000)
libcrypto.so.1.1 => /lib64/libcrypto.so.1.1 (0x00007f4e2e706000)
libgssapi_krb5.so.2 => /lib64/libgssapi_krb5.so.2 (0x00007f4e2e6b4000)
libkrb5.so.3 => /lib64/libkrb5.so.3 (0x00007f4e2e5c4000)
libk5crypto.so.3 => /lib64/libk5crypto.so.3 (0x00007f4e2e5a4000)
libcom_err.so.2 => /lib64/libcom_err.so.2 (0x00007f4e2e59e000)
libldap-2.4.so.2 => /lib64/libldap-2.4.so.2 (0x00007f4e2e54e000)
liblber-2.4.so.2 => /lib64/liblber-2.4.so.2 (0x00007f4e2e53c000)
libbrotlidec.so.1 => /lib64/libbrotlidec.so.1 (0x00007f4e2e52d000)
libz.so.1 => /lib64/libz.so.1 (0x00007f4e2e513000)
libGLU.so.1 => /lib64/libGLU.so.1 (0x00007f4e2e49f000)
libXmu.so.6 => /lib64/libXmu.so.6 (0x00007f4e2e482000)
libXt.so.6 => /lib64/libXt.so.6 (0x00007f4e2e417000)
libSM.so.6 => /lib64/libSM.so.6 (0x00007f4e2e40c000)
libICE.so.6 => /lib64/libICE.so.6 (0x00007f4e2e3ee000)
libpangox-1.0.so.0 => /lib64/libpangox-1.0.so.0 (0x00007f4e2e3cc000)
libgmodule-2.0.so.0 => /lib64/libgmodule-2.0.so.0 (0x00007f4e2e3c4000)
libpangocairo-1.0.so.0 => /lib64/libpangocairo-1.0.so.0 (0x00007f4e2e3b3000)
libatk-1.0.so.0 => /lib64/libatk-1.0.so.0 (0x00007f4e2e38a000)
libcairo.so.2 => /lib64/libcairo.so.2 (0x00007f4e2e266000)
libgio-2.0.so.0 => /lib64/libgio-2.0.so.0 (0x00007f4e2e0be000)
libpangoft2-1.0.so.0 => /lib64/libpangoft2-1.0.so.0 (0x00007f4e2e0a4000)
libpango-1.0.so.0 => /lib64/libpango-1.0.so.0 (0x00007f4e2e058000)
libfribidi.so.0 => /lib64/libfribidi.so.0 (0x00007f4e2e03a000)
libfontconfig.so.1 => /lib64/libfontconfig.so.1 (0x00007f4e2dff3000)
libfreetype.so.6 => /usr/lib64/freetype-freeworld/libfreetype.so.6 (0x00007f4e2df35000)
libGLX.so.0 => /lib64/libGLX.so.0 (0x00007f4e2df01000)
libXext.so.6 => /lib64/libXext.so.6 (0x00007f4e2deea000)
libGLdispatch.so.0 => /lib64/libGLdispatch.so.0 (0x00007f4e2de2d000)
libdl.so.2 => /lib64/libdl.so.2 (0x00007f4e2de27000)
libxcb.so.1 => /lib64/libxcb.so.1 (0x00007f4e2ddfc000)
libXfixes.so.3 => /lib64/libXfixes.so.3 (0x00007f4e2ddf3000)
libXrender.so.1 => /lib64/libXrender.so.1 (0x00007f4e2dde6000)
libXinerama.so.1 => /lib64/libXinerama.so.1 (0x00007f4e2dddf000)
libXi.so.6 => /lib64/libXi.so.6 (0x00007f4e2ddcd000)
libXrandr.so.2 => /lib64/libXrandr.so.2 (0x00007f4e2ddc0000)
libXcursor.so.1 => /lib64/libXcursor.so.1 (0x00007f4e2ddb3000)
libXcomposite.so.1 => /lib64/libXcomposite.so.1 (0x00007f4e2ddae000)
libXdamage.so.1 => /lib64/libXdamage.so.1 (0x00007f4e2dda9000)
libpng16.so.16 => /lib64/libpng16.so.16 (0x00007f4e2dd71000)
libpcre.so.1 => /lib64/libpcre.so.1 (0x00007f4e2dcfe000)
libffi.so.6 => /lib64/libffi.so.6 (0x00007f4e2dcf3000)
/lib64/ld-linux-x86-64.so.2 (0x00007f4e3046b000)
libunistring.so.2 => /lib64/libunistring.so.2 (0x00007f4e2db6f000)
librt.so.1 => /lib64/librt.so.1 (0x00007f4e2db65000)
libkrb5support.so.0 => /lib64/libkrb5support.so.0 (0x00007f4e2db51000)
libkeyutils.so.1 => /lib64/libkeyutils.so.1 (0x00007f4e2db4b000)
libresolv.so.2 => /lib64/libresolv.so.2 (0x00007f4e2db31000)
libsasl2.so.3 => /lib64/libsasl2.so.3 (0x00007f4e2db12000)
libbrotlicommon.so.1 => /lib64/libbrotlicommon.so.1 (0x00007f4e2daef000)
libstdc++.so.6 => /lib64/libstdc++.so.6 (0x00007f4e2d955000)
libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007f4e2d93a000)
libuuid.so.1 => /lib64/libuuid.so.1 (0x00007f4e2d931000)
libpixman-1.so.0 => /lib64/libpixman-1.so.0 (0x00007f4e2d88a000)
libxcb-shm.so.0 => /lib64/libxcb-shm.so.0 (0x00007f4e2d885000)
libxcb-render.so.0 => /lib64/libxcb-render.so.0 (0x00007f4e2d873000)
libselinux.so.1 => /lib64/libselinux.so.1 (0x00007f4e2d846000)
libmount.so.1 => /lib64/libmount.so.1 (0x00007f4e2d7e9000)
libharfbuzz.so.0 => /lib64/libharfbuzz.so.0 (0x00007f4e2d734000)
libthai.so.0 => /lib64/libthai.so.0 (0x00007f4e2d728000)
libexpat.so.1 => /lib64/libexpat.so.1 (0x00007f4e2d6e9000)
libbz2.so.1 => /lib64/libbz2.so.1 (0x00007f4e2d6d6000)
libXau.so.6 => /lib64/libXau.so.6 (0x00007f4e2d6d1000)
libcrypt.so.1 => /lib64/libcrypt.so.1 (0x00007f4e2d69c000)
libpcre2-8.so.0 => /lib64/libpcre2-8.so.0 (0x00007f4e2d615000)
libblkid.so.1 => /lib64/libblkid.so.1 (0x00007f4e2d5c2000)
libgraphite2.so.3 => /lib64/libgraphite2.so.3 (0x00007f4e2d594000)
libdatrie.so.1 => /lib64/libdatrie.so.1 (0x00007f4e2d58a000)
Maybe duplicate https://github.com/ONLYOFFICE/DesktopEditors/issues/146
Try fix https://github.com/ONLYOFFICE/DesktopEditors/issues/6#issuecomment-269725720
ShockwaveNN
on 1 Nov 2018
I have this
rnm@robbinespu (/opt/onlyoffice/desktopeditors)]
$ ls -la /usr/lib64/ | grep libcurl
lrwxrwxrwx. 1 root root 19 May 19 21:01 libcurl-gnutls.so.4 -> /lib64/libcurl.so.4
lrwxrwxrwx. 1 root root 16 Oct 12 00:03 libcurl.so.4 -> libcurl.so.4.5.0
-rwxr-xr-x. 1 root root 621304 Oct 12 00:03 libcurl.so.4.5.0
[rnm@robbinespu (/opt/onlyoffice/desktopeditors)]
$ ls -la /lib64/ | grep libcurl
lrwxrwxrwx. 1 root root 19 May 19 21:01 libcurl-gnutls.so.4 -> /lib64/libcurl.so.4
lrwxrwxrwx. 1 root root 16 Oct 12 00:03 libcurl.so.4 -> libcurl.so.4.5.0
-rwxr-xr-x. 1 root root 621304 Oct 12 00:03 libcurl.so.4.5.0
symlink it
$ sudo ln -s /lib64/libcurl.so.4 libcurl-gnutls.so.4
$ ls -la /opt/onlyoffice/desktopeditors | grep libcurl
lrwxrwxrwx. 1 root root 19 Nov 1 17:38 libcurl-gnutls.so.4 -> /lib64/libcurl.so.4
but still failed to open
$ /usr/bin/desktopeditors
./DesktopEditors: ./libcurl-gnutls.so.4: no version information available (required by /opt/onlyoffice/desktopeditors/libascdocumentscore.so)
Segmentation fault (core dumped)
Yes it is bug.
We trying fixed this problem in future update
Thanks for your feedback. I'm posted bug in our local bug tracker 39558
HellRoad
on 1 Nov 2018
Hello,
In a future update ? my god... I need to work right now... any other possibility to make it working waiting the next update ?
metal3d
on 12 Nov 2018
Note: Appimage version is also broken:
./DesktopEditors: symbol lookup error: /lib64/libhogweed.so.4: undefined symbol: __gmpn_cnd_sub_n
Hi
You can used of personal.onlyoffice.com
Currently the latest version of editors is online.
HellRoad
on 12 Nov 2018
+1 - Also having this issue. Fedora 29.
./DesktopEditors: /lib64/libcurl-gnutls.so.4: no version information available (required by /opt/onlyoffice/desktopeditors/libascdocumentscore.so)
Segmentation fault (core dumped)
beastiephish
on 4 Dec 2018
Problem is actual on Ubuntu 18.10 on release onlyoffice-desktopeditors 5.1.27-126
But problem also fixed on latest dev version onlyoffice-desktopeditors 5.1.4-4
ShockwaveNN
on 10 Dec 2018
Same issue, Fedora 29. Installed from copr repo.
./DesktopEditors: ./libcurl-gnutls.so.4: no version information available (required by /opt/onlyoffice/desktopeditors/libascdocumentscore.so)
/usr/bin/onlyoffice-desktopeditors: line 1: 8251 Segmentation fault (core dumped) desktopeditors
But problem also fixed on latest dev version
onlyoffice-desktopeditors 5.1.4-4
Where I can get it? Thanks.
tsunamaru
on 17 Dec 2018
@fconn currently we do not provide public betas of our DesktopEditors dev versions, sorry
ShockwaveNN
on 17 Dec 2018
So how long do we have to wait until we get a working onlyoffice version again? O_o
rgarcia89
on 18 Dec 2018
@ShockwaveNN if you don't want to share developer version of DesktopEditors, at least provide us a possible workaround for this issue, until new release will become.
tsunamaru
on 18 Dec 2018
@fconn There is no easy workaround, the problem was in CEF and require rebuilding whole application, not a easy task.
ShockwaveNN
on 18 Dec 2018
Can I get the old version somewhere as rpm?
rgarcia89
on 18 Dec 2018
@rgarcia89 I think the reason of problem is some of system libraries update on latest Fedora versions, so don't think old rpm of DesktopEditor is be able to fix a problem, you need an older version of Fedora
ShockwaveNN
on 18 Dec 2018
Well that is not going to work...
Do you already know more or less when a new build will be available?
rgarcia89
on 18 Dec 2018
@rgarcia89 we do not know exact date but I hope we will be ready before end of the year
ShockwaveNN
on 18 Dec 2018
We released a new version Desktop Editors and fixed bug on Fedora 28-29
Thanks for your feedbacks
HellRoad
on 21 Dec 2018
Works - thanks a lot guys.
Happy holidays
rgarcia89
on 21 Dec 2018
I can confirm too, Fedora 29 works correctly.
小锌邪褋懈斜芯, 褋 薪邪褋褌褍锌邪褞褖懈屑 袙邪褋 :)
tsunamaru
on 21 Dec 2018
Good to hear you guys, I'm closing this issue. Feel free to comment if you found some troubles with latest release
ShockwaveNN
on 21 Dec 2018
I am still getting this error:
onlyoffice-desktopeditors
./DesktopEditors: /opt/onlyoffice/desktopeditors/libcurl-gnutls.so.4: version `CURL_GNUTLS_3' not found (required by /opt/onlyoffice/desktopeditors/converter/libkernel.so)
My OS is Arch Linux And package in the following link:
https://aur.archlinux.org/packages/onlyoffice-bin/
nowshed-imran
on 22 Dec 2018
@now-im
We don't have build for Arch linux but we coming soon released Snap version DesktopEditors
HellRoad
on 26 Dec 2018
@HellRoad actually arch does not need a specific package to be installed on the system. The source file is often enough. It is not in the official arch repo, independent maintainer is not being able to maintain the package properly. That is the problem. Will test the package when snap is available.
nowshed-imran
on 26 Dec 2018
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