Deconz-rest-plugin: Unable to access deCONZ GUI software in Raspbian OS Stretch with Firmware Version 2.05.60 installed

[jerrychong25]

Hi all,

I would like to access deCONZ GUI software in Raspbian OS Stretch with Firmware Version 2.05.60 installed.

However, after clicked the deCONZ icon in Raspbian OS, it does not appeared anythings.

Raspbian OS deCONZ Icon Screenshot:

deCONZ Firmware Version:

Could anyone advise on this issue?

If this is not the right place for this issue, kindly let me know.

Thanks.

[Larsn1]

Have you installed Deconz as a headless version? You should try to start the gui with „sudo systemctl start deconz-gui“

[jerrychong25]

Have you installed Deconz as a headless version? You should try to start the gui with „sudo systemctl start deconz-gui“

Headless version refer to? What is the difference with normal one?

[Smanar]

Are you using a VNC application and if yes wich one ? VNC viewer is not compatible for exemple, you need to use the build-in VNC application (in Raspbian).

[jerrychong25]

Are you using a VNC application and if yes wich one ? VNC viewer is not compatible for exemple, you need to use the build-in VNC application (in Raspbian).

I am using original VNC application in Raspbian OS, which is Real VNC.

[curryhoden]

Installed my deconz a few days ago and had the same problem.
I was trying raspian vnc (the default which is installed) and xrdp.

i clicked the deconz icon and nothing happened.
cpu stays in idle

[Smanar]

I said that because I already have this kind of problem because of VNC application, this one that we enable with raspi-config is working (vncserver-x11) I m sure tightvncserver don't work, and idk for other.

If you try the command line
/usr/bin/deCONZ-autostart.sh
You have the message "deCONZ already running" ?

If you try
systemctl status deconz
You will have a message "Disabled"

But this one is working
systemctl status deconz-gui

[jerrychong25]

I said that because I already have this kind of problem because of VNC application, this one that we enable with raspi-config is working (vncserver-x11) I m sure tightvncserver don't work, and idk for other.

If you try the command line
/usr/bin/deCONZ-autostart.sh
You have the message "deCONZ already running" ?

If you try
systemctl status deconz
You will have a message "Disabled"

But this one is working
systemctl status deconz-gui

Below are results for my Raspberry Pi:
1) Command /usr/bin/deCONZ-autostart.sh
Result: deCONZ already running

2) Command systemctl status deconz
Result:

● deconz.service - deCONZ: ZigBee gateway -- REST API
   Loaded: loaded (/lib/systemd/system/deconz.service; enabled; vendor preset: enabled)
   Active: active (running) since Mon 2019-04-08 04:32:31 +08; 19h ago
 Main PID: 315 (deCONZ)
      CPU: 24min 47.332s
   CGroup: /system.slice/deconz.service
           └─315 /usr/bin/deCONZ -platform minimal --http-port=80

Apr 08 04:32:31 JerryPi systemd[1]: Started deCONZ: ZigBee gateway -- REST API.
Apr 08 04:32:33 JerryPi deCONZ[315]: libpng warning: iCCP: known incorrect sRGB profile
Apr 08 04:32:36 JerryPi deCONZ[315]: This plugin does not support propagateSizeHints()
Apr 08 04:32:36 JerryPi deCONZ[315]: This plugin does not support propagateSizeHints()
Apr 08 04:32:36 JerryPi deCONZ[315]: This plugin does not support propagateSizeHints()

3) Command systemctl status deconz-gui
Result:

● deconz-gui.service - deCONZ: ZigBee gateway -- GUI/REST API
   Loaded: loaded (/lib/systemd/system/deconz-gui.service; disabled; vendor pres
   Active: inactive (dead)

[Smanar]

@jerrychong25
You have started the headless deconz version, this one work without GUI.

Try

sudo systemctl disable deconz
sudo systemctl stop deconz

To Stop the Headless deconz

And try to launch the GUI version

And If it doesn't work in last try

/usr/bin/deCONZ-autostart.sh

or

sudo systemctl enable deconz-gui
sudo systemctl start deconz-gui

[jerrychong25]

@Smanar,

Thanks, now it is working after running:

sudo systemctl disable deconz
sudo systemctl stop deconz

[jerrychong25]

@Smanar,

Another question, is it possible to enable deconz-gui and deconz both at the same time?

For now we disable one, and enable another.

[Smanar]

Nope.
But why you want to use both in same time ?

[ebaauw]

Both services actually run the same software, deCONZ, one with the GUI enabled and one without the GUI enabled. You can only run one instance of deCONZ at a time, as it exclusively locks the RaspBee or ConBee. In particular, you can only start it from the menu if it isn't running as a service. And if you do run it as a service, you need to decide whether you want to enable the GUI always or never - there's no GUI on demand.

[jerrychong25]

Hi @ebaauw and @Smanar,

Because I am using Home Assistant to communicate RaspBee with ZigBee sensors via deCONZ REST API Plugin. In this scenario, it is deConz without GUI mode.

Somethings ZigBee sensor got problem, so I need to troubleshoot and confirm communication between ZigBee sensor and RaspBee. In this scenario, I need to open deCONZ with GUI mode, which to see overall ZigBee connection.

[Smanar]

Lol, it's not like the schrodinger's cat, you can't have in same time a system with GUI and a system without GUI.
How is the system in the PI, with or without GUI, take the deconz according to it.

If you have a pi with GUI, you can use the GUI version all the time, or close the headless version, launch the GUI and after the GUI version of deconz, I hope for you you won't have troubleshoot all days ^^.

Like have said @ebaauw there isn't GUI on demand, but I don"t see where is the problem on a system that can have GUI.

[jerrychong25]

Noted and thanks.

Thanks @Smanar and @ebaauw for your great help.

[frest-de]

Installed my deconz a few days ago and had the same problem.
I was trying raspian vnc (the default which is installed) and xrdp.

i clicked the deconz icon and nothing happened.
cpu stays in idle

same here with buster and realvnc server. Can't start it.

[Maschler]

Hi,

i have the same problem. I can start and stop deconz.

When i do this

The gui does not start.

For the installation i used the guid from dresden-elektronik:
https://phoscon.de/de/conbee2/install#raspbian

[Smanar]

Hello, have you a Desktop OS ?
Have you try to run deconz using the desktop at least one time ?

[Maschler]

Hi
I installed raspian bisher ligth. Today i added the Desktop and was able to Connecticut via von wirh the raspberry pi. I tried to reinstall deconz, but mit does not work.

[Smanar]

Try to launch deconz using the GUi first to check your installation.
If you have a clean/empty installation there is sd image "ready to use" for raspberry https://phoscon.de/en/conbee2/sdcard

[Maschler]

Thank you, but sadly a new Installation is not possible for me at the moment.

What do you mean with

Try to launch deconz using the GUi first to check your installation.

[Smanar]

With using the menu and lanch it using the desktop (You can use VNC)
With this way we can be sure
1 - the desktop is working (because adding a desktop on a headless configuration is not something easy)
2 - Deconz is correctly installed

[Maschler]

I can connect to the rasp by using vnc. When i click on the deconz icon nothing happens.

So i think point 1 is okay but there must be an issue at the secound point.

[Smanar]

OK, so you have installed an VNC application (on the raspberry) or you are using the "build in" one (with raspi-config) ?
Because somes applications are incompatibles.

[Maschler]

I installed xrdp and use the Remote Desktop Connection from Windows.

sudo apt-get install xrdp

the build in version does not worked (was enabled) or i made a mistake by the configuration (at the windows client).

[Smanar]

Some VNC application like tightvncserver are not compatible > https://github.com/dresden-elektronik/deconz-rest-plugin/issues/343.

I m sorry, but make a desktop with an headless version is never a good idea.

Why do you need a desktop version now ?

[jonasophie]

@jerrychong25
You have started the headless deconz version, this one work without GUI.

Try

sudo systemctl disable deconz
sudo systemctl stop deconz

To Stop the Headless deconz

And try to launch the GUI version

And If it doesn't work in last try

/usr/bin/deCONZ-autostart.sh

or

sudo systemctl enable deconz-gui
sudo systemctl start deconz-gui

thanks a lot, works for me too.