Cwa-website: FAQ: Corrections needed to update of "[Apple/iOS]: ENErrorDomain-Error 13"

[MikeMcC399]

Where to find the issue

"[Apple/iOS]: ENErrorDomain-Error 13" https://www.coronawarn.app/en/faq/#ENError13
"[Apple/iOS]: ENErrorDomain-Fehler 13" https://www.coronawarn.app/de/faq/#ENError13

Describe the issue

1. Both the English and the German error messages are included in the English FAQ and German FAQ.
2. The English error message in the English FAQ is incorrect.

Suggested change

FAO @dsarkar & @loki-cui

In https://www.coronawarn.app/en/faq/#ENError13 (English version of FAQ)

• Remove the text "German error message: "Fehler 13: Ihre Risiko-Ermittlung für den heutigen Tag wurde bereits durchgeführt. Bitte versuchen Sie es in 24 Stunden erneut.""
• Remove the text "English error message:"
• Change the text of the English error message to "Error 13: Your exposure logging for today has already been carried out. Please try again in 24 hours." to correspond to the requested text in the original issue in https://github.com/corona-warn-app/cwa-website/issues/713.

In https://www.coronawarn.app/de/faq/#ENError13 (German version of FAQ)

• Remove the text "Deutsche Fehlermeldung:"
• Remove the text "Englische Fehlermeldung: "Error 13: Your exposure logging for today has already been carried out. Please try again in 24 hours."

[dsarkar]

@MikeMcC399, thanks. Will correct English the error message. Having both messages, in English and German in both FAQ entries might help the users to find. What´s your thought on this? Thanks, DS

[MikeMcC399]

@dsarkar

Will correct English the error message.

Thank you!

Having both messages, in English and German in both FAQ entries might help the users to find. What´s your thought on this?

The disadvantages outweigh any benefits. Including both language error messages in each language:

• makes each article longer to read
• makes this FAQ entry different from every other FAQ entry
• may be irritating to readers who only understand English or only understand German

So I would still suggest keeping to one language in each article and removing the other language in each article.

[heinezen]

Fixed in #719

[MikeMcC399]

@heinezen
Could you please check, because there are 0 files changed in
https://github.com/corona-warn-app/cwa-website/pull/719

and I can't see any change on https://www.coronawarn.app/en/faq/#ENError13 either.

[dsarkar]

@MikeMcC399, ok, agreed.

[MikeMcC399]

@heinezen / @dsarkar
The English error message in https://www.coronawarn.app/en/faq/#ENError13 is still incorrectly rendered as:
"Error 13: Your exposure to today has already been carried out. Please try again in 24 hours."

whereas, according to the original post https://github.com/corona-warn-app/cwa-website/issues/713 it should be:
"Error 13: Your exposure logging for today has already been carried out. Please try again in 24 hours."

Edit:
For the sake of clarity I opened a new issue #726 to cover the outstanding problem with the wrong text in the English error message.