Cwa-website: Outdated FAQ entry reg. free download of keys via mobile data?

Created on 10 Dec 2020  路  6Comments  路  Source: corona-warn-app/cwa-website

Where to find the issue

Describe the issue

Hoping that this is the correct context to submit a ticket for your FAQ

Your current FAQ states

Important: Mobile/cellular data that are transmitted during the usage of Corona-Warn-App is free of charge and will not be deducted from your data plan!

However, since cwa 1.7 the frequency of DEK key downloads was increased to a 4-hour-schedule.
According to this comment

the current agreement includes one update per day in the so-called zero rating

Is this true? If yes, the FAQ entry needs to be corrected.

Suggested change


Clarify which of the conflicting informations is true. Ensure that the FAQ has the latest and true information.

bug further input needed

Most helpful comment

@ndegendogo,

  • Q: Hourly keys will only be downloaded if connected to WiFi?
  • A: This seems to be the current implementation, however, will bring this question to the developers in order to confirm.

Best wishes,
DS


Corona-Warn-App Open Source Team

All 6 comments

Since hourly keys will only be downloaded if connected to WiFi (because of this agreement), I don't think this needs to be update.
If CWA downloads the one daily key via mobile network, the user will not be charged.

The FAQ could explain why Hourly Keys are not downloaded via mobile network, but I do not think this is necessary

@ndegendogo, @Ein-Tim

Does this solve this issue: https://www.coronawarn.app/en/faq/#risk_update_24? Admittedly, there is a lot of information in the FAQs and it is not so easy to put it in an organized way. DS


Corona-Warn-App Open Source Team

@ndegendogo, and yes, this is the correct place to discuss FAQs. Thanks! DS

Since hourly keys will only be downloaded if connected to WiFi

Is this really true?
See also this comment by @sin-azucar

apparently it's trying to download something

@ndegendogo,

  • Q: Hourly keys will only be downloaded if connected to WiFi?
  • A: This seems to be the current implementation, however, will bring this question to the developers in order to confirm.

Best wishes,
DS


Corona-Warn-App Open Source Team

Thanks @dsarkar

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