Cwa-documentation: Inaccurate Low Risk exposure statement "No exposure up to now"

[MikeMcC399]

Current Implementation

After the CWA Android app previously showed
"Low Risk / 1 exposure with low risk"
it changed on a later day to
"Low Risk / No exposure up to now"
where the string "No exposure up to now" is stored in risk_card_body_contact

The statement "No exposure up to now" is not true. There was an exposure during the time up to now, however this exposure has been aged out of the risk calculation.

Suggested Enhancement

Change risk_card_body_contact to something like:
"No exposure" or
"No recent exposure" or
"No relevant exposure" or
"No current exposure" or

Expected Benefits

Increase confidence in truth of risk card statements

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Internal Tracking ID: EXPOSUREAPP-2833

[Ein-Tim]

The problem on iOS is the same.

[MikeMcC399]

@Ein-Tim

The problem on iOS is the same.

Thanks for checking!

[GPclips-zz]

Hello @MikeMcC399,

I have created a ticket in Jira and assigned it to the responsible person.

Thanks you,
LMM

Corona-Warn-App Open Source Team

[ugroempi]

I second the wish for an improvement and would appreciate an even more general fix, because the wording is misleading even for cases for which there were so far no risk encounters registered in the app. I have met real people who derived false confidence from the current wording.
So how about something like "no recent risk encounters registered"?

Best, Ulrike

[Ein-Tim]

The problem is only in the English version of the App, in German the text says:
Keine Risiko-Begegnung which is correct.

[Ein-Tim]

This issue was also reported here: https://github.com/corona-warn-app/cwa-app-ios/issues/1507

[MikeMcC399]

@Ein-Tim

The problem is only in the English version of the App, in German the text says:
Keine Risiko-Begegnung which is correct.

In CWA Android Version 1.6.1 the issue is still visible in both English and German displays.

[Ein-Tim]

CWA Version 1.6.1 under iOS (German - with English it's like under Android)

[ugroempi]

CWA Version 1.6.1 under iOS (German - with English it's like under Android)

I would argue that this is still not adequate, because it overstates the truth. "Keine Risiko-Begegnungen registriert" ("no registered exposure") or something like that would more correctly report the status. After all, there are many people who do not have the app, and the app should not create unjustified confidence.

[Ein-Tim]

@ugroempi
I know that it's not perfect, but if you click on the Risk Card and scroll to the very bottom you will see this "disclaimer":

[ugroempi]

@Ein-Tim
Agreed, but who ever reads disclaimers? The big green risk communication field itself should be as clear as possible. Even the disclaimer does not explicitly mention the restriction that only infected app users are counted. I know it's blatantly obvious, but it can still get overlooked. But I'll stop being a pain right now ;-)

[Ein-Tim]

@ugroempi You're no pain, but since this is a bit off topic here I think it would be best if you open a new Issue regarding this 🙂

[dsarkar]

Dear @MikeMcC399, @Ein-Tim,

Thanks for bringing this up again. We will check with the developers the progress of this issue.

Best wishes,
DS

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Corona-Warn-App Open Source Team

[MikeMcC399]

risk_card_body_contact no longer exists in CWA Android, however risk_card_low_risk_no_encounters_body contains the string "No exposures" in Android Version 1.10.1 in values/strings.xml ln 160-161

<!-- XTXT: risk card - Low risk state - No days with low risk encounters -->
<string name="risk_card_low_risk_no_encounters_body">"No exposures"</string>

This was fixed by PR https://github.com/corona-warn-app/cwa-app-android/pull/1948.

Now that "No exposure up to now" has been changed to "No exposures" the issue is resolved.

Therefore closing.