Cwa-documentation: Colors for risk status are hard to see for people with color blindness

Created on 15 Jun 2020  路  10Comments  路  Source: corona-warn-app/cwa-documentation

Current Implementation

Currently when the user opens the overview page and scrolls to the paragraph that lists the possible risk status every status has a colored cirle beside them. The colors are red, green and gray. This can be hard for color blinded people to differenciate. One member in my family pointed out that he has a hard time to differenciate between the gray and green color.

Suggested Enhancement

I can think about two ways to tackle this issue:

  1. The circles can be converted to different shapes to present diffrent risk statues.
  2. They can be a settings that when turned on changes the colors to more friendly colors for color blinded people

Expected Benefits

The app should be usable for a large number of people. Making the app more open for people with a color blindness could help with that. Approximately 9% of mens and 0.8% woman have a kind of red-green color blindness.

UX wontfix

Most helpful comment

in my humble professional position: An app that is not well usable by close to 10% of the population is buggy. design for color blind people is not an enhancement, but a bug.

All 10 comments

This issue is related to both https://github.com/corona-warn-app/cwa-documentation/issues/170 and https://github.com/corona-warn-app/cwa-documentation/issues/191. The latter one's discussion also touched upon icons for different stati.

in my humble professional position: An app that is not well usable by close to 10% of the population is buggy. design for color blind people is not an enhancement, but a bug.

in my humble professional position: An app that is not well usable by close to 10% of the population is buggy. design for color blind people is not an enhancement, but a bug.

Not to mention that this is not just any app but an app that is supposed to be a tool to help contain one of the worst pandemics in recent human history.

I'll move this to the documentation repository (as it affects both apps) and we'll discuss again with the UX/UI designers. Contrary to corona-warn-app/cwa-documentation#191 the list of available statuses was not topic of an issue before

For reference, this list is being referenced in the issue IMG_CE0D749FE5A3-1

Dear @tkowark,

this issue was referenced 2-3 weeks ago in my #170.

Marking in your the risk with a semantic color (as documented with your screenshot) is a direct contradiction to the explanation of @SebastianWolf-SAP why the bug was closed. Sorry I don't understand this.

It is also clearly ignoring ISO 9241 (part 8 or 302 and 303).

The Android App is downloaded now 1 mio+ times.

According to the statistics we have about 10% color blind people. So this is now a problem for 100.000 people.

Please face this issue very very soon!

To visualize this, one can emulate these impairments on android:

Colorblindness:

colorblindness

Deuteranomaly (red-green-blindness):

Deuteranomaly(redgreen)

To clarify: This issue is just regarding the list in the image where colored bullets and text is standing side by side. For the main screen, we still refer to the answers provided by @SebastianWolf-SAP in the other issue.

I'm sure you have this covered but:

https://webaim.org/articles/contrast/

  • Don't rely on colour alone
  • Ensure colour contrast conforms to ratios indicated by the Web Content Accessibility Guidelines

Decent colour contrast analyser:
https://developer.paciellogroup.com/resources/contrastanalyser/

Nice work getting this out btw.

Dear @Gregyyy, dear contributors,

we've consulted again with our UX specialists and the answers are still more or less the same as outlined in #170:

  • The primary information explained in the glossary is about the possible risk states, the color mapping is of a secondary nature since the text (titles) serve as the primary identification of the risk status
  • This is consistent with the paradigm already used on the risk status cards and detail UIs (text serving as the primary status identification, color & icons are secondary)

I'm sorry that we need to close this issue here as well.

Mit freundlichen Gr眉脽en/Best regards,
SW
Corona Warn-App Open Source Team

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