Cwa-app-android: Risk Actualisation not working after update to 1.3.0(37)

[pmiru-hub]

After updating cwa via google playstore on 06 september, there has been no further risk actualisation.
If I try to trigger risk actualisation manually, which I do every two or three days, I always get error code 39508.
Phone: Acer T04 on Android 6.0
Version as indicated in settings->google->covid-19-benachrichtigungen: 17203704003

[abro1i]

Hi @pmiru-hub ,

thank you very much for your feedback.

Can you confirm that your problem is identical to this issue here: #1119?

Best regards,
ABB

Corona-Warn-App Open Source Team

[pmiru-hub]

It seems indeed to be the identical behaviout

abb [e-mail] schrieb am Mo., 14. Sep. 2020, 12:00:

Hi @pmiru-hub https://github.com/pmiru-hub ,

thank you very much for your feedback.

Can you confirm that your problem is identical to this issue here: #1119
https://github.com/corona-warn-app/cwa-app-android/issues/1119?

Best regards,
ABB

Corona-Warn-App Open Source Team

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[abro1i]

Hey @pmiru-hub,

thanks for the quick reply.

Good news, this issue is fixed with Version 1.3.1 👍

Best regards,
ABB

Corona-Warn-App Open Source Team

[pmiru-hub]

Sounds good. Can you tell me, when 1.3.1 ist going to be released?

[abro1i]

Sadly i cant give you the exact date but i can tell you that it will be released "soon" :wink:

Best regards,
ABB

Corona-Warn-App Open Source Team

[daimpi]

@pmiru-hub
The tracking issue for this Error (39508) is this one: https://github.com/corona-warn-app/cwa-app-android/issues/1021

This is a rate-limiting error, i.e. your app was trying to access a certain API functionality too frequently today. Normally what helps in such circumstances: stop the app -> wait for 24h -> open the app again.
The reason is that the limits are reset once a day, after which everything should work fine again :)

(Strictly speaking you don't even have to wait 24h, just waiting till 02:00 CEST (00:00 UTC) should suffice, as limits are reset at 00:00 UTC every day).

What I find curious, is that the error doesn't disappear for you even after some days…

Maybe you could try what I suggested above: stop the App, wait until tomorrow (after 2 am) and see whether the error still appears. If it does: you could share your ENF log (either here or over at #1021) , then we could try get a better feeling for how exactly your app fails.

Btw: do you have "Prioritized Background Activity" enabled in your app?

[heinezen]

Hey everyone,

Since this seems to be a duplicate it's recommended to continue the discussion in #1021 . @pmiru-hub Did you try the workaround that @daimpi suggested? The information might help us to figure out the cause of the issue.

Regards,
CH

Corona-Warn-App Open Source Team

[heinezen]

Duplicate of #1021