Cwa-app-android: "This item is not compatible with your device." error

Created on 16 Jun 2020  路  5Comments  路  Source: corona-warn-app/cwa-app-android

Describe the bug

When trying to install the app on a Samsung GT-I9195, I am getting a This item is not compatible with your device. error.

Expected behaviour

I would expect the app to be installable, just the way it is on the Fairphone 2.

Steps to reproduce the issue


Screen Shot 2020-06-16 at 04 29 42

Technical details

  • Host Machine OS (Windows/Linux/Mac):

Possible Fix

Additional context

bug

Most helpful comment

Google's tracing API is only available on Android 6 or higher

165

All 5 comments

Have you tried installing the app from the phone directly? I've often had problems on the website, that's why I prefee the Play Store app.

Google's tracing API is only available on Android 6 or higher

165

Hi,

the Samsung Galaxy S4 Mini does not support Bluetooth Low Energy and is on Android 4.4.2 according to its Wikipedia article. Android 4.4.2/KitKat has been discontinued for almost 5 years.

I'm afraid, your phone is too old for this app.

Yes, this phone is running on Android 4.4.2, and when trying to install from the phone directly, the app is simply not listed. Thanks all for checking.

Closing as duplicate of #489 .

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