Cwa-app-android: "This item is not compatible with your device." error

[Daniel-Mietchen]

Describe the bug

When trying to install the app on a Samsung GT-I9195, I am getting a This item is not compatible with your device. error.

Expected behaviour

I would expect the app to be installable, just the way it is on the Fairphone 2.

Steps to reproduce the issue

Technical details

• Host Machine OS (Windows/Linux/Mac):

Possible Fix

Additional context

[markusmarkusz]

Have you tried installing the app from the phone directly? I've often had problems on the website, that's why I prefee the Play Store app.

[tomjschwanke]

Google's tracing API is only available on Android 6 or higher

165

[jeyemwey]

Hi,

the Samsung Galaxy S4 Mini does not support Bluetooth Low Energy and is on Android 4.4.2 according to its Wikipedia article. Android 4.4.2/KitKat has been discontinued for almost 5 years.

I'm afraid, your phone is too old for this app.

[Daniel-Mietchen]

Yes, this phone is running on Android 4.4.2, and when trying to install from the phone directly, the app is simply not listed. Thanks all for checking.

[Daniel-Mietchen]

Closing as duplicate of #489 .