Crystal: Alternative to BountySource?

Created on 2 May 2018  ยท  19Comments  ยท  Source: crystal-lang/crystal

First of all, I apologize for creating an issue for a non-technical topic -- to me, it felt like the cleanest way of raising this question/issue with the core team in a manner that makes it publicly visible and findable. If this was a stupid idea, please close this and accept my apologies.

My question is the following: I would like to support Crystal with a monthly donation. Is there an alternative way of doing this besides going through BountySource?

My reason for asking this question is that my experience with BountySource so far has not been great. A short summary:

  • Signing up via GitHub failed with some error message I unfortunately did not record
  • Signing up via Twitter asked me for my email address, then gave me an error that my email was already in use (possibly an artifact of my previous attempt at signing up through GitHub)
  • I eventually gained access to my account through BountySource's password recovery
  • Setting up a $10/month donation for Crystal gave me a meaningless error message ("Validation failed: Active support levels count Can't modify active rewards"), but only _after_ authorizing with PayPal
  • Two more attempts at setting up a $10/month subscription had the same result
  • The next day, I see a $30 charge from BountySource. Lo and behold, they did, in fact, set up three separate $10/month subscriptions.
  • The UI for cancelling these subscriptions is broken (the submit button doesn't close the modal), but fortunately, the actual cancellation works.

I know these are bugs with BountySource and not Crystal (and I've raised them with BountySource in my slightly angry rant on Twitter), but at this point, I simply don't trust BountySource enough for _any_ kind of transaction.

I'd like to put $25/month into Crystal. I don't need a listing on Crystal's supporters page, but I would receive some sort of receipt (something that BountySource also appears to not be doing?), and I don't want to go through a platform I don't trust. What are my options?

_(FWIW, I'm supporting a number of open source projects though OpenCollective, which has been a good experience so far. They even send receipts.)_

Most helpful comment

Thanks for the patience! Here we are, any early feedback on the experience would be appreciated. And thanks a ton for the support ๐Ÿ™ ! cc @blitline-dev @hmans
https://opencollective.com/crystal-lang

All 19 comments

๐Ÿ‘ for setting up OpenCollective account.

I also gave up on BountySource long ago, same frustrations. Website's simply busted.

Same issue here. We used to support via BountySource but it became to painful too use.

We support ImageMagick monthly through PayPal which is a much better setup.

A quick update regarding my own situation with BountySource: they've refunded those $30 (which I feel bad about because I had no problems with giving $30 to Crystal at all) and added $50 of credit to my account. https://twitter.com/Bountysource/status/991960275103334400

I appreciate that they acted on this in _some_ fashion, but it doesn't really fix the issue I'm having with them. I will try to forward those $50 to Crystal, but would still love to set up a regular support payment via a platform that is not BountySource.

Where does the money from donations go? I am just curious does the core team handle it or does manas get the money from bounty source? Also, the bounty page linked on the home page is broken so I cannot see if these questions are answered.

๐Ÿ“ @crystal-lang core team (psss! it's about your money, pay attention ;))

We've had some conversation with OpenCollective in the past far before this issue. There are some unresolved issues regarding how to get the money from OC to Manas, mainly because of regulatory boring things. Maybe we could give another round and see if it is workable.

Regarding where the money goes. It goes to Manas and they are spend only for crystal development hours. As it can be read in a past blog post currently at least twice the hours covered by donations are been allocated.

@wontruefree the link has been fixed

Thanks that explains a lot and is very open of Manas.

Btw. currently visiting https://www.bountysource.com/teams/crystal-lang/fundraisers/702-crystal-language (the link from the bountysource badge in the README.md) results in the page starting to load and then it just hangs and eats up 100% CPU โ€“ tested in Safari, Chrome and FF. So I doubt it's a browser bug.

Happens here, too, @felixbuenemann.

@felixbuenemann I think that is the old link that changed on BS side. It was changed to https://salt.bountysource.com/teams/crystal-lang in some places, but if you still find it somewhere let us know where.

It is linked from the bountysource badge at the top of the README.md.

In the past we had struggled with Paypal (the only means to get $ out of OpenCollective) as they had not find a legal pathway through the tax agency here (Argentina).

I have checked that again and it looks like that has now been solved and we can open a business paypal account to receive payments via that channel.

We like OpenCollective a lot and will start the process of setting it up for Crystal. I'll update here when we have news.

Thanks!

Any update on this? We'd like to donate money

@blitline-dev thanks for your support! ๐Ÿ’™

Haven't forgot about this issue, but we're talking Argentinian times here :)

Will let you know here as soon as we have an update.

Thanks for the patience! Here we are, any early feedback on the experience would be appreciated. And thanks a ton for the support ๐Ÿ™ ! cc @blitline-dev @hmans
https://opencollective.com/crystal-lang

Thanks for setting up an OpenCollective account.

To remind everyone that they should be avoided, BountySource today sent out this email:

screen shot 2018-12-17 at 09 32 07

Not only are they telling me this a full 16 days _after_ the start date of this fees, they also just deducted this fee from my account balance there right away. (This, fortunately, was "free" money they added to my account after the woes I had with them that triggered the creation of this issue, but if I had known about these inactivity fees _in advance_, I would have preferred to put it to better use than just letting them claim it back.)

tl;dr Avoid BountySource.

Hi Hendrik,

We had seen a notification of this a while ago and have been doing periodic withdrawals, but thanks for the heads up!

On Dec 17, 2018, at 5:38 AM, Hendrik Mans notifications@github.com wrote:

Thanks for setting up an OpenCollective account.

To remind everyone that they should be avoided, BountySource today sent out this email:

https://user-images.githubusercontent.com/1061/50075369-0f726200-01df-11e9-9952-221519ecbc2b.png
Not only are they telling me this a full 16 days after the start date of this fees, they also just deducted this fee from my account balance there right away. (This, fortunately, was "free" money they added to my account after the woes I had with them that triggered the creation of this issue, but if I had known about these inactivity fees in advance, I would have preferred to put it to better use than just letting them claim it back.)

tl;dr Avoid BountySource.

โ€”
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Anything left to do here?

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