Core: Synology DSM ReadTimeoutError
The problem
Everything seems to be working on the surface but I am constantly getting error messages for the Synology DSM integration
Environment
- Home Assistant Core release with the issue: -
- Last working Home Assistant Core release (if known): -
- Operating environment (OS/Container/Supervised/Core): HassOS 4.15, HA 0.117,2
- Integration causing this issue: Synology DSM
- Link to integration documentation on our website: https://www.home-assistant.io/integrations/synology_dsm/
Problem-relevant configuration.yaml
synology_dsm:
- host: 192.168.1.40
username: !secret syno_username
password: !secret syno_password
ssl: true
port: 5001
- host: 192.168.1.41
username: !secret syno_username
password: !secret syno_password
ssl: true
port: 5001
Traceback/Error logs
2020-11-07 16:27:49 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
2020-11-07 17:42:49 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
2020-11-07 18:57:49 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
2020-11-07 20:12:49 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
The error goes on.
Additional information
There is a separate user for HA identified on the synology units with the permission only for DSM and Surveillance Station application.
I didn't notice any issue with functionality but my log is filled with these errors. If it is a bug, I would like to report it.
synology_dsm
Salvora
All 27 comments
synology_dsm documentation
synology_dsm source
(message by IssueLinks)
![probot-home-assistant[bot] picture](https://avatars2.githubusercontent.com/in/36093?v=4&s=40)
probot-home-assistant[bot]
on 7 Nov 2020
Hey there @hacf-fr, @quentame, @mib1185, mind taking a look at this issue as its been labeled with an integration (synology_dsm) you are listed as a codeowner for? Thanks!
(message by CodeOwnersMention)
probot-home-assistant[bot]
on 7 Nov 2020
Is your Synology configured to went into suspend, after defined idle time?
mib1185
on 7 Nov 2020
Is your Synology configured to went into suspend, after defined idle time?
HDD hibernation is set to 20 mins.
Though, I don't think it is hibernating because surveillance station is constantly writing to disk.
Salvora
on 8 Nov 2020
according to the provided logs (thanks for that)
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
during regular data update done by async_update() your second synology with ip 192.168.1.41 seems not to be reachable, because connection runs into Read timed out (_timeout is 10s_).
Please could you provide more detailed information like
- DMS version of both Synology systems
- Synology model of both systems
- how many network connections do both Synology systems have
- IP configuration (_only one IP configured or multiple IPs in different subnets_) of each NAS
- how is your HassOS connected to your network (WiFI, LAN)
- is there an firewall inbetween the HassOS and your NAS systems
- is there an overload situation possible on your NAS with IP 192.168.1.41, so that the data update can not be completed within 10s
regards,
Michael
mib1185
on 8 Nov 2020
according to the provided logs (thanks for that)
Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update await self._hass.async_add_executor_job(self.dsm.update, self._with_information) File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run result = self.fn(*self.args, **self.kwargs) File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update self._utilisation.update() File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update raw_data = self._dsm.get(self.API_KEY, "get") File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get return self._request("GET", api, method, params, **kwargs) File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request response = self._execute_request(request_method, url, params, **kwargs) File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request raise SynologyDSMRequestException(exp) from exp synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}during regular data update done by
async_update()your second synology with ip192.168.1.41seems not to be reachable, because connection runs intoRead timed out(_timeout is 10s_).
Please could you provide more detailed information like* DMS version of both Synology systems * Synology model of both systems * how many network connections do both Synology systems have * IP configuration (_only one IP configured or multiple IPs in different subnets_) of each NAS * how is your HassOS connected to your network (WiFI, LAN) * is there an firewall inbetween the HassOS and your NAS systems * is there an overload situation possible on your NAS with IP 192.168.1.41, so that the data update can not be completed within 10sregards,
Michael
Both of them are on DSM 6.2.3-25426 Update 2
DS718+ and DS1815+
There is only one configured network connection.
They use LACP bonds.
They use the most basic single ip configuration. Their ips are assigned by the DHCP from the router itself.
HassOS is on ethernet LAN.
There is no firewall configured between them. Synology firewalls are also off.
CPU load on the 192.168.1.41 is about 10% and there is plenty of bandwidth available.
on the device.
Salvora
on 8 Nov 2020
@Salvora thanks for providing these details. only one short note, please avoid full quotes, when your are answer is direct following the question 馃槈
when your LACP load balancing algorithm is based on layer2 or layer3 (_mac and/or IP hash_), than please setup the ping integration to monitor the reachability of your NAS with ip 192.168.1.41 from your HA instance and in case of error messages appear again, please compare the PING statistics at the same time.
Nevertheless, does the utilization sensor properly contains values and is also updated properly for the NAS with ip 192.168.1.41?
mib1185
on 8 Nov 2020
LACP is based on standard 802.3ad Dynamic LAG with SRC and DST MAC.
I have enabled the ping integration with
binary_sensor:
- platform: ping
host: 192.168.1.41
name: NAS
scan_interval: 10
I will monitor these values and get back to you.
After enabling the ping integration and restarting HA, there is no issue for now but this might not be the case when it is running for some time.
Current values are:
round_trip_time_avg: 0.593
round_trip_time_max: 0.865
round_trip_time_mdev:
round_trip_time_min: 0.34
friendly_name: NAS
device_class: connectivity
👍1
I forgot to mention before.
There are cameras set up on the synology and they are exposed to HA. When I was getting these errors, there was not any problem with the streams. As I mentioned before, when I was getting these errors, I didn't notice any problems with the functionality but I was still getting these errors.
Salvora
on 8 Nov 2020
Thanks for the feedback @Salvora I麓m looking forward to your observations.
Additional comment, because the error messages occurs always during update the utilization data
(...)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
(...)
I assume you do not notice problems, unless you are using the utilization sensors actively, therefor I asked you about
utilization sensor properly contains values and is also updated properly
So please could you check your utilization sensors if they are updating properly (_check history of sensor values_) and show correct values?
mib1185
on 8 Nov 2020
👍1
I will check them as soon as I start getting these errors.
Salvora
on 8 Nov 2020
👍1
I started getting these errors again
2020-11-09 03:23:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
Checked the utilization sensors and they seem to be updating
Checked with ping integration and there is no issue on that end too.
Salvora
on 9 Nov 2020
Checked again.
Log is filled with these errors.
Update interval is 15 mins so I am getting these every 15 mins.
Sensors are updating though.
Weird.
2020-11-10 13:53:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
2020-11-10 15:08:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
2020-11-10 16:23:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
2020-11-10 17:38:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
2020-11-10 18:53:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
2020-11-10 20:08:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
2020-11-10 21:23:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
2020-11-10 22:38:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 365, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)"}
Hi @Salvora ,
depending on your last error messages the interval seems to be every 1h and 15min (_not only 15min_) which is quiet suspicious, because default update interval is 15min 馃
2020-11-10 13:53:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
2020-11-10 15:08:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
2020-11-10 16:23:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
2020-11-10 17:38:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
2020-11-10 18:53:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
2020-11-10 20:08:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
2020-11-10 21:23:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
2020-11-10 22:38:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Because of the error message "ReadTimeout = HTTPSConnectionPool(host='192.168.1.41', port=5001): Read timed out. (read timeout=10)" I assume it is a local issue on your environment with connection between your HA and DS1815+.
Another strange point is, that only your DS1815+ seems to be affected 馃
Sorry, but for now I do not have any idea, what does cause this behaviour 馃槙
Does this happen only since an update, or has it always been in this state?
mib1185
on 10 Nov 2020
It seems I have the very same log outputs:
Logger: homeassistant
Source: components/synology_dsm/__init__.py:364
First occurred: 16:48:14 (1 occurrences)
Last logged: 16:48:14
Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 426, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 421, in _make_request
httplib_response = conn.getresponse()
File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
response.begin()
File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
version, status, reason = self._read_status()
File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/local/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/local/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 726, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 410, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 670, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 428, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 335, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='192.168.1.2', port=5001): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 274, in _execute_request
response = self._session.get(
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 543, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='192.168.1.2', port=5001): Read timed out. (read timeout=10)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 364, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 318, in update
self._information.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/dsm/information.py", line 15, in update
raw_data = self._dsm.get(self.API_KEY, "getinfo")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 245, in _request
response = self._execute_request(request_method, url, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 310, in _execute_request
raise SynologyDSMRequestException(exp) from exp
synology_dsm.exceptions.SynologyDSMRequestException: {'api': None, 'code': -1, 'reason': 'Unknown', 'details': "ReadTimeout = HTTPSConnectionPool(host='192.168.1.2', port=5001): Read timed out. (read timeout=10)"}
But even more frequently I have this message (not sure it related to the first one):
Logger: homeassistant
Source: components/synology_dsm/__init__.py:364
First occurred: 9 novembre 2020 脿 04:05:00 (46 occurrences)
Last logged: 15:16:05
Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 364, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 260, in _request
raise SynologyDSMAPIErrorException(
synology_dsm.exceptions.SynologyDSMAPIErrorException: {'api': 'SYNO.Core.System.Utilization', 'code': 1052, 'reason': 'Unknown', 'details': {'err_key': '', 'err_line': 895, 'err_msg': 'Transmition get failed Result.', 'err_session': ''}}
This last message appears:
- at 15:12:05, 15:13:05, 15:14:05, 15:15:05, 15:16:05 today,
- at 12:31:05, 12:32:05, 12:33:05, 12:34:05, 12:35:05 today,
- at 00:55:02, 00:56:02, 00:57:02, 00:58:02, 00:59:02, yesterday
and so on, but not with a clear time pattern.
I have a DS918+ with latest DSM version, a classical LAN connection on 1 ethernet port with a fixed IP address, and HA running on a wired machine too.
sylarevan
on 11 Nov 2020
I am catching up.
Have you tried to change the timeout option configuration ?
Quentame
on 11 Nov 2020
Right now, timeout is set to 10s (the default value I guess).
I've just set it to 30s. I will see if it changes anything, thanks for the idea.
sylarevan
on 11 Nov 2020
I set the timeout to 25 secs and I am not getting these errors anymore. I need to leave it for some time and monitor it to see if they will come back. Just a theory right now, if you have more than 1 synology set up, the update times are exactly the same so the HA might not be functioning properly during the update.
Salvora
on 12 Nov 2020
👍2
Setting timeout to 30s seems to have solved the first (timeout) issue, nothing appeared in the lost for the past 24 hours.
But I'm still getting the following one, very often:
Logger: homeassistant
Source: components/synology_dsm/__init__.py:364
First occurred: 00:53:05 (30 occurrences)
Last logged: 20:09:06
Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/synology_dsm/__init__.py", line 364, in async_update
await self._hass.async_add_executor_job(self.dsm.update, self._with_information)
File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 327, in update
self._utilisation.update()
File "/usr/local/lib/python3.8/site-packages/synology_dsm/api/core/utilization.py", line 16, in update
raw_data = self._dsm.get(self.API_KEY, "get")
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 194, in get
return self._request("GET", api, method, params, **kwargs)
File "/usr/local/lib/python3.8/site-packages/synology_dsm/synology_dsm.py", line 260, in _request
raise SynologyDSMAPIErrorException(
synology_dsm.exceptions.SynologyDSMAPIErrorException: {'api': 'SYNO.Core.System.Utilization', 'code': 1052, 'reason': 'Unknown', 'details': {'err_key': '', 'err_line': 895, 'err_msg': 'Transmition get failed Result.', 'err_session': ''}}
Hi @sylarevan
do you have any modifications on your DSM - like IPKG installed packages or something related to SNMP?
Does the ressource monitor working properly on your DSM?
regards,
Michael
mib1185
on 12 Nov 2020
Hi @mib1185.
I have not installed IPKG.
SNMP service is ON (SNMPv1 and v2c), with a community string set to a specific value.
Ressource monitor is working properly on DSM, and the data seem to be read correctly in HA.
sylarevan
on 13 Nov 2020
Hi @sylarevan ,
mhhh ... the ideas slowly leave me 馃槙
Does the message {'api': 'SYNO.Core.System.Utilization', 'code': 1052, 'reason': 'Unknown', 'details': {'err_key': '', 'err_line': 895, 'err_msg': 'Transmition get failed Result.', 'err_session': ''}} occur on every data update interval (_default every 15min_)
In addition is it always the exact same message?
Was there an HA version before without having this "issue" ?
mib1185
on 13 Nov 2020
The error is always the same, with the exact same message, and systematically appears 5 times in a row, spaced by exactly 1 minute (example, this night, at 05:39:09, 05:40:09, 05:41:09, 05:42:09 and 05:43:09).
Except this time pattern, there is no clear evidence that the error occurs first at a given time or periodicity (example, the error appeared at 19:56:08, 18:47:08, 17:05:08, 11:05:08 and 04:43:07 yesterday).
I am not sure if this error was also present for a previous HA version, sorry.
sylarevan
on 14 Nov 2020
Hi @sylarevan
I did not forgot you, but my _real life_ schedule is heavily demanding me at the moment 馃檲
Please could you meanwhile provide more detailed information about your setup?
- Which installation method your have used for HA installation (_hassos image, docker, python venv_) ?
- On which device is your HA running?
- Would it be ok for you, to downgrade your HA to 0.117.6 and check if the errors still occur?
mib1185
on 25 Nov 2020
Hi @mib1185
Do not worry about time, this issue does not seem to have any more consequence than multiple errors in the log file: as far as i can tell, all the information from my NAS are correctly gathered by HA.
To answer your questions:
- I'm using Hass OS in a virtual machine running on Proxmox;
- I'm not very open to downgrade sorry: my HA instance is obviously in production, and I do not have so much time free these days/weeks, like you real life is quite time consuming ;)
sylarevan
on 25 Nov 2020
@Salvora please close this issue, because the timeout problem is solved
@sylarevan I have created an new issue #43675 to follow up your reported problem and do not mix up different issues
mib1185
on 26 Nov 2020
yep, closing now since it is solved.
Salvora
on 26 Nov 2020
👍1
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Most helpful comment
I set the timeout to 25 secs and I am not getting these errors anymore. I need to leave it for some time and monitor it to see if they will come back. Just a theory right now, if you have more than 1 synology set up, the update times are exactly the same so the HA might not be functioning properly during the update.