Core: ONVIF - Reolink Events not working

[fwestenberg]

The problem

Reolink events are not showing up in Home Assistant. They are visible in third party software like ONVIF Device Manager. In Home Assistant I also activated the log level - info, as described in the integration page. Also no info here. Camera stream is working.

Environment

• Reolink RLC-410 and RLC-420 camera's

• Home Assistant Core release with the issue: 0.110.2

• Last working Home Assistant Core release (if known): n/a
• Operating environment (Home Assistant/Supervised/Docker/venv): Supervised
• Integration causing this issue: ONVIF
• Link to integration documentation on our website: https://www.home-assistant.io/integrations/onvif/

Problem-relevant configuration.yaml

ffmpeg:

Traceback/Error logs

n/a - no errors or info in the log.

Additional information

[probot-home-assistant[bot]]

Hey there @hunterjm, mind taking a look at this issue as its been labeled with a integration (onvif) you are listed as a codeowner for? Thanks!
_{^{(message by CodeOwnersMention)}}

[hunterjm]

This version of the integration only supports events via PullPoint subscription. On top of that, only if the camera advertises support when requesting it's capabilities. This differs from ODM in two ways:

1. ODM supports both basic notifications and pullpoint notifications. It can be changed to "only PullPoint" in the settings (please do so and let me know if you still see events)
2. As far as I know, ODM doesn't do the additional "Capabilities" check.

[fwestenberg]

Hi Jason,

Thanks for the quick response.I changed the setting in ODM to only
Pullpoint, still the events were visible.

Kind regards,
Floris.

Op di 26 mei 2020 om 06:23 schreef Jason Hunter [e-mail]:

This version of the integration only supports events via PullPoint
subscription. On top of that, only if the camera advertises support when
requesting it's capabilities. This differs from ODM in two ways:

1. ODM supports both basic notifications and pullpoint notifications.
   It can be changed to "only PullPoint" in the settings (please do so and let
   me know if you still see events)
2. As far as I know, ODM doesn't do the additional "Capabilities"
   check.

—
You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHub
https://github.com/home-assistant/core/issues/36145#issuecomment-633800312,
or unsubscribe
https://github.com/notifications/unsubscribe-auth/ALNVVJ3B3ZM23TQJYONIHJLRTM75RANCNFSM4NJ2V2OQ
.

[fwestenberg]

I just found out the node-red-contrib-onvif-nodes module is working for my camera. If I just call the Start Listening service, the motion events shows up. Perhaps this helps you in the development.

[hunterjm]

This is the likely culprit: https://github.com/bartbutenaers/node-red-contrib-onvif-nodes/blob/master/onvif_events.js#L64

[Tekno-man]

Hi all, I am having the same problem and from what I have read above it seems like a more difficult problem. Is there likely to be a solution in the future?

[ricarva]

@fwestenberg same problem here. One question, though: did you have to tweak anything in ODM's settings to get the events to show up there?

My E1 Zoom is able to be accessed through ODM and most of the settings on there work fine, bur the Events page gives me a error "... remote server returned an unexpected response: (400) Bad Request".

[fwestenberg]

Hi @ricarva,

No tweaks were needed. It just worked. :-)

[ricarva]

Thanks @fwestenberg

'Guess maybe it's the ONVIF implementation in the E1 Zoom that has some sort of problem or deliberate limitation. Bummer.

[Tekno-man]

I gave the ODM software a go too and the event streams popped up instantly.
@fwestenberg with the node red integration did i understand correctly that you are able to get the events triggered through a node?

[ricarva]

@Tekno-man what model Reolink camera(s) are you using?

[Tekno-man]

@ricarva the RLC-420

[fwestenberg]

I gave the ODM software a go too and the event streams popped up instantly.
@fwestenberg with the node red integration did i understand correctly that you are able to get the events triggered through a node?

Check this out, very easy. For some reason I get multiple events for the same motion detection.

[Tekno-man]

Thanks @fwestenberg will give that a go. Cheers

[ricarva]

@hunterjm

Any luck chasing down/solving the bug that prevents Reolink events from being registered? Any way that we could help your efforts?

[UmbraMalison]

@hunterjm It may help to know that I have the same experience with Dahua IPC-HDW5231R-ZE.

Here are the events in ODM:

These events don't appear in the home assistant integration. and like others, I have set the log level to info - I don't see any issues in the log.

@fwestenberg - how did you set ODM to only pullpoint?

Thanks

[UmbraMalison]

@fwestenberg - stand down. found it, for anyone else. Click spanner settings icon in the right hand corner, in the middle of that dialog window is a drop down where you can select pull point only.

[UmbraMalison]

related ticket in core here: https://github.com/home-assistant/core/issues/37545

[UmbraMalison]

since upgrading to 115.2 (was on 114.4 iirc) events are now working. Not precluding intermediary releases, but this is now fixed for me.

[pipip]

I don't see any onvif events for my reolink e1 pro nor for my e1 zoom registered...

[ricarva]

I don't see any onvif events for my reolink e1 pro nor for my e1 zoom registered...

Same for me: events are still not showing up for Reolink.

[fwestenberg]

I also still don't see events showing up in the log, when setting up my Reolink RLC-410 and RLC-420 camera's.