Cordova-plugin-iosrtc: Calls not constantly working - working/not working loop

Created on 14 Jul 2016 · 11Comments · Source: cordova-rtc/cordova-plugin-iosrtc

Hi,
We're developing a VoIP app, using this plugin, right now we are facing a problem which is recreated simply by making a call from a ios device to another.
Meaning we can make any number of calls from an ios to another platform to another (Android, web) but as soon as we make a call to another ios, the app enters in some sort of loop - Call completely works, but on the second call it won't send/recieve any kind of audio. this repeats, meaning 1st call- works, 2nd call- doesn't, 3rd call- works, 4th call- doesn't.
call1-works.txt
call2-doesnt.txt
call3-works.txt

Source

outEduardoSilva

All 11 comments

Sorry, we can not check your app. If there is a specific plugin issue you can report don't hesitase to do it.

ibc on 14 Jul 2016

We are a real company and we're developing a solution for a telecommunication company, and we are using your plugin to do that, so I would sincerely asking for your help on this situation since we suspect it's a plugin-related issue... I will explain what the issue is and why we believe that it's related to this plugin: when we make a call to any other device (from an ios) it'll perfectly work, however as soon as we call to another ios (from an ios) it keeps doing this working/not-working loop...
Can you help us with this issue, or not?

outEduardoSilva on 14 Jul 2016

I can not provide consultancy regarding your specific app. Again, if you find a specific way to reproduce the problem (without your entire app code) or can show where exactly the plugin fails, then yes, I would want to help.

Telling that you think it is a plugin issue just because it sometimes fails from ios to ios is not any useful info for me.

ibc on 14 Jul 2016

In your no working logs, the app is clearly calling stop() on the peerconnection. Why? No idea, but these logs show nothing strange.

ibc on 14 Jul 2016

Can this be a server-side issue ?

outEduardoSilva on 14 Jul 2016

I can not know that.

ibc on 14 Jul 2016

But you did the plugin or simply copied from somewhere? Your plugin present erratic behavior, if you can't help, then who can?

lpsoliveira on 15 Jul 2016

👎2

Maybe your application or your server is erratic. The plugin works great as so many users report.

Yes, I did the plugin.

No, I'm not a free support consultancy service for applications using this plugin.

If you detect a specific bug in the plugin report it. If your app does not behave correctly and you don't know why, I wont check your app/service even if it uses the plugin. Do you see the difference?

ibc on 15 Jul 2016

@lpsoliveira, @outEduardoSilva,

The logs you provided do not show anything wrong with the plugin. You can see that they follow a normal flow: from getting the user media, to ICE candidates gathering, etc, until the call is terminated.

If you are looking for support related to the plugin you should provide some useful description of your problem that clearly points the plugin as the cause of it. Nothing like that has been provided here. And I find it unfair that you blame this software and its creator for an issue that has not even been properly exposed.

jmillan on 15 Jul 2016

👍1

@lpsoliveira Maybe you can offer some funding to the project and get some paid support. You should offer as much as you ask.

manwe on 15 Jul 2016

@lpsoliveira I have an application built on top of this plugin and it does not exhibit the behavior you describe. Your logfile does not show any error AFAIS, so we can't really tell how your application is using the plugin.