Conan: Ubuntu 16.04 ERROR: Wrong user or password.

[dhoer]

I'm trying to authenticate a user on Ubuntu 16.04 and it just won't work. I am able to run the same commands on MacOS with no issues.

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Ubuntu 16.04

$ conan --version
Conan version 1.11.1

$ export CONAN_TRACE_FILE=/tmp/conan_trace.log
$ conan user redacted -r conan-hosted -p redacted
ERROR: Wrong user or password. [Remote: conan-hosted]

$ cat /tmp/conan_trace.log
{"_action": "COMMAND", "name": "authenticate", "parameters": {"password": "**********", "remote_name": "conan-hosted"}, "time": 1545429064.6550703}
{"_action": "COMMAND", "name": "get_remote_by_name", "parameters": {}, "time": 1545429064.656373}
{"_action": "REST_API_CALL", "duration": 0.01650261878967285, "headers": {"Authorization": "**********", "User-Agent": "Conan/1.11.1 (Python 3.5.2) python-requests/2.21.0", "X-Client-Anonymous-Id": "**********", "X-Conan-Client-Version": "1.11.1"}, "method": "GET", "time": 1545429064.6743445, "url": "https://example.com/repository/conan-hosted/v1/ping"}
{"_action": "REST_API_CALL", "duration": 0.0386805534362793, "headers": {"Authorization": "**********", "User-Agent": "Conan/1.11.1 (Python 3.5.2) python-requests/2.21.0", "X-Client-Anonymous-Id": "**********", "X-Conan-Client-Version": "1.11.1"}, "method": "GET", "time": 1545429064.7132957, "url": "https://example.com/repository/conan-hosted/v1/users/authenticate"}
{"_action": "EXCEPTION", "class": "AuthenticationException", "message": "Wrong user or password. [Remote: conan-hosted]", "time": 1545429064.713766}

$ curl https://example.com/repository/conan-hosted/v1/users/authenticate
ConanToken.c093e53a-d6a9-3515-bfd4-943c527db625

I have done an apt upgrade and update and get the same thing. Verified openssl-client and ca-certificate packages are up to date. Installed conan latest and version 1.10.2 using pip then tried .deb file, same issue.

I don't have any idea why Ubuntu 16.04 is not working or what to try next. Any help on what to try next would be greatly appreciated.

---

MacOS

$ conan --version
Conan version 1.10.2

$ export CONAN_TRACE_FILE=/tmp/conan_trace.log
$ conan user redacted -r conan-hosted -p redacted
Changed user of remote 'conan-hosted' from 'None' (anonymous) to 'jenkins'

$ cat /tmp/conan_trace.log
{"_action": "COMMAND", "name": "authenticate", "parameters": {"password": "**********", "remote_name": "conan-hosted"}, "time": 1545428813.972219}
{"_action": "COMMAND", "name": "get_remote_by_name", "parameters": {}, "time": 1545428813.973527}
{"_action": "REST_API_CALL", "duration": 0.2856881618499756, "headers": {"Authorization": "**********", "User-Agent": "Conan/1.10.2 (Python 3.7.1) python-requests/2.21.0", "X-Client-Anonymous-Id": "**********", "X-Conan-Client-Version": "1.10.2"}, "method": "GET", "time": 1545428814.260664, "url": "https://example.com/repository/conan-hosted/v1/ping"}
{"_action": "REST_API_CALL", "duration": 0.05597710609436035, "headers": {"Authorization": "**********", "User-Agent": "Conan/1.10.2 (Python 3.7.1) python-requests/2.21.0", "X-Client-Anonymous-Id": "**********", "X-Conan-Client-Version": "1.10.2"}, "method": "GET", "time": 1545428814.317323, "url": "https://example.com/repository/conan-hosted/v1/users/authenticate"}

$ curl https://example.com/repository/conan-hosted/v1/users/authenticate
ConanToken.c093e53a-d6a9-3515-bfd4-943c527db625

MacOS worked like a charm with no issues.

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To help us debug your issue please explain:

• [x] I've read the CONTRIBUTING guide.
• [x] I've specified the Conan version, operating system version and any tool that can be relevant.
• [x] I've explained the steps to reproduce the error or the motivation/use case of the question/suggestion.

[memsharded]

Hi @dhoer

I cannot think of any reason this could fail. Maybe the terminal is capturing some special character in an unwanted way.

Is that Ubuntu machine able to login to other remotes? A simple test would be to launch a local conan_server (included with conan, configure user/password in the server.conf file), and try against that local server.

Please also, try to make sure the local cache DB is clean $ conan user --clean

A possibility would be trying to authenticate using the env-var CONAN_PASSWORD (https://docs.conan.io/en/latest/reference/env_vars.html#conan-password-conan-password-remote-name) (also CONAN_LOGIN_USERNAME).

What is your remote? Artifactory, conan_server?

[doronAtuar]

I'm experiencing the same issue
Linux keeps asking for the password although I configured the correct credentials using conan user
and on Mac it works Like a charm

Ubuntu 16.04
Conan version 1.11.0

Mac OSX 10.13.6
Conan version 1.11.0

Another common thing is we, me and @dhoer, both try to use Nexus Conan repository:
https://stackoverflow.com/questions/53876769/nexus3-conan-login-error-wrong-user-or-password

PS: I've managed to upload to JFrog OSS Conan repo on Ubuntu 16

[memsharded]

Hi @doronAtuar

Thanks for the feedback.

I've managed to upload to JFrog OSS Conan repo on Ubuntu 16

Then, I think this might be an issue of the Nexus plugin, I think it totally makes sense to report this to their repo, so they can check: https://github.com/sonatype-nexus-community/nexus-repository-conan

I am going to keep this open at the moment, please try to report to the nexus repo and tell us. Thanks!

[dhoer]

The problem was environment related on my side. This is now fixed for me. Thank you for your help.

[memsharded]

No problem, thanks for following up!

[giladreich]

Hello @dhoer, would you mind sharing how you fixed the problem please?

[dhoer]

@giladreich I'm embarrassed to say, but here it goes; The URL was pointing to a Jenkins server instead of Nexus. Jenkins was giving a response to the login attempt.

[memsharded]

Not embarrassing, at least it is something that I'd easily do too 😄

[giladreich]

Thanks for sharing! Well I seem to have the same issue with authentication but not the same direction of your solution and googling brought me here.
When I start a local server using JForg and conan, I can upload to the remote with no problem.
I've been experimenting with Bintray and it seem like I can't get conan to authenticate with their remote and conan keeps saying wrong username or password.
Pretty similar to the issue Diego had on this webinar:
https://youtu.be/Aey_O86mSfg?list=PLDwf9d3YRfPE0e5gfeP4JDH4vQNN-dUYw&t=2135

But even if I run conan user --clean and re-try to authenticate, it wouldn't accept my password. I even tried changing to simpler password on bintray side and also tried setting environment variables to usename and password so conan would pick it automatically. The password is 100% correctly typed.
I have the same issue with conan 1.11 and tried to upgrade to conan 1.2 and still same problem.
Using windows 10 here.
I guess to reproduce this issue, it requires creating a new free account on bintray and then creating a repo there and try to authenticate it.