Community-edition: Wire can't be used on Rambox anymore - upgrade needed

Created on 28 Mar 2017  Â·  12Comments  Â·  Source: ramboxapp/community-edition

Since today (28/3/2017), Wire doesn't load on Rambox 0.5.3 anymore.

Steps to reproduce

  1. Add Wire on Rambox
  2. Try to use it.

Expected behavior

Wire web interface loads and works normally on Rambox.

Actual behavior

The message "This browser is not supported." is displayed, no functionality is available.

ENVIRONMENT

Rambox: v0.5.3

Electron: 1.4.15

OS: linux (Ubuntu 16.04)

Arch: x64

Chromium: 53.0.2785.143

Node: 6.5.0

service-bug

Most helpful comment

Hello,

We are very pleased that Wire is used by the Rambox community. In our latest Wire release we raised up the browser versions which are required to run Wire in order to use the latest WebRTC API. Unfortunately this caused issues for users running LTS browser versions or third-party applications like Rambox. We therefore made adjustments to our code and pushed out a newer version which should bring back Rambox support.

Can you verify that?

Best from Berlin,
Benny — Web Developer at Wire

All 12 comments

wire homepage will check navigator.userAgent , I found I can't change it via inject code

navigator.userAgent = "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:52.0) Gecko/20100101 Firefox/52.0"

we need a user agent option.

Hello,

We are very pleased that Wire is used by the Rambox community. In our latest Wire release we raised up the browser versions which are required to run Wire in order to use the latest WebRTC API. Unfortunately this caused issues for users running LTS browser versions or third-party applications like Rambox. We therefore made adjustments to our code and pushed out a newer version which should bring back Rambox support.

Can you verify that?

Best from Berlin,
Benny — Web Developer at Wire

I just checked and it does not seem to work here... This is rambox 0.5.3 on Linux 64 bit

Thanks for the reply, @fungs. We are on it: https://github.com/wireapp/wire-webapp/issues/949

Confirm that on rambox 0.5.3, 64-bit, Linux (using appimage version) does not work. Tested in similar app (unfortunately not free and open-source) Franz and there it worked.

@bennyn, still doesn't work.

Thanks

Just to summarize: rambox needs an update because it sets the chromium version and user agent for wire to a fake string which is below the required wire minimum version (although the actual version is sufficient). See pull request #792

Rambox users are waiting for the fix to be merged and rolled out. Thanks!

Ok, I will take a look on this.

This will be fixed in next release thanks to @lipis in #792. For now, you can use Wire as a Custom Service.

Apart from the fix which is not contained in a major release version, Wire started working again, probably due to changes or a workaround by the provider. Thanks!

:clap:

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

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