Cognitive-services-speech-sdk: Unable to contact server. StatusCode: 1006, undefined Reason

[therowf]

I just copied and pasted the node js code and replace the filename, key, and region but it throws the following error:

E:\Upwork\stt\stt-new\controllers>node microsoft.js
Now recognizing from: m1561477818826.wav
SpeechRecognitionResult {
privResultId: '1530E7597EE7496E91747B86931F79F9',
privReason: 1,
privText: undefined,
privDuration: undefined,
privOffset: undefined,
privErrorDetails:
'Unable to contact server. StatusCode: 1006, undefined Reason: ',
privJson: undefined,
privProperties:
PropertyCollection {
privKeys: [ 'CancellationErrorCode' ],
privValues: [ 'ConnectionFailure' ] } }
Trace: err - Runtime error: Unable to contact server. StatusCode: 1006, undefined Reason:
at E:\Upwork\stt\stt-new\controllers\microsoft.js:56:13
at E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\sdk\SpeechRecognizer.js:157:21
at E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\sdk\Recognizer.js:129:17
at Sink.executeErrorCallback (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:351:21)
at Sink.reject (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:318:23)
at Deferred.reject (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:281:28)
at E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:193:46
at Sink.executeErrorCallback (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:351:21)
at Sink.reject (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:318:23)
at Deferred.reject (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:281:28)
E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:354
throw new Error("'Unhandled callback error: " + e + ". InnerError: " + error + "'");
^

Error: 'Unhandled callback error: Error: 'Cannot reject a completed promise'. InnerError: 'Unhandled callback error: Error: 'Cannot reject a completed promise'''
at Sink.executeErrorCallback (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:354:27)
at Sink.executeSuccessCallback (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:345:23)
at Sink.resolve (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:306:23)
at Deferred.resolve (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:277:28)
at WebSocket._this.privWebsocketClient.onclose (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common.browser\WebsocketMessageAdapter.js:107:59)
at WebSocket.onClose (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\node_modules\ws\lib\event-target.js:124:16)
at WebSocket.emit (events.js:182:13)
at WebSocket.emitClose (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\node_modules\ws\lib\websocket.js:182:12)
at ClientRequest.req.on (E:\Upwork\stt\stt-new\node_modules\microsoft-cognitiveservices-speech-sdk\node_modules\ws\lib\websocket.js:569:15)
at ClientRequest.emit (events.js:182:13)

Here is my code

var sdk = require("microsoft-cognitiveservices-speech-sdk");
var fs = require("fs");

// replace with your own subscription key,
// service region (e.g., "westus"), and
// the name of the file you want to run
// through the speech recognizer.
var subscriptionKey = "*****************";
var serviceRegion = "westus"; // e.g., "westus"
var filename = "m1561477818826.wav"; // 16000 Hz, Mono

// create the push stream we need for the speech sdk.
var pushStream = sdk.AudioInputStream.createPushStream();

// open the file and push it to the push stream.
fs.createReadStream(filename).on('data', function(arrayBuffer) {
  pushStream.write(arrayBuffer.buffer);
}).on('end', function() {
  pushStream.close();
});

// we are done with the setup
console.log("Now recognizing from: " + filename);

// now create the audio-config pointing to our stream and
// the speech config specifying the language.
var audioConfig = sdk.AudioConfig.fromStreamInput(pushStream);
var speechConfig = sdk.SpeechConfig.fromSubscription(subscriptionKey, serviceRegion);

// setting the recognition language to English.
speechConfig.speechRecognitionLanguage = "en-US";

// create the speech recognizer.
var recognizer = new sdk.SpeechRecognizer(speechConfig, audioConfig);

// start the recognizer and wait for a result.
recognizer.recognizeOnceAsync(
  function (result) {
    console.log(result);

    recognizer.close();
    recognizer = undefined;
  },
  function (err) {
    console.trace("err - " + err);

    recognizer.close();
    recognizer = undefined;
  });

[wolfma61]

@therowf - please edit the message remove your subscription key!

[therowf]

@wolfma61 It was only to see if the subscription key was correct. There I have got 2 keys. Like key1 and key2. Could you let me know which one should use? Although it is a test account and I will delete it after work.

[MazueraAlvaro]

Is a bug, because in the error detail: 'Unable to contact server. StatusCode: 1006, undefined Reason: ', instead of 'undefined' should be the requested URL.

[willemotlucas]

I'm experiencing the same issue, but not on every call to speech recognition service.

It seems that this error message is triggered 120 seconds after trying to start a session with the recognize stram, as it would be a timeout from the server or the client.

@therowf Did you manage to solve this problem, or at least to understand the root cause?

[beelzabub]

Has anybody come to a resolution on this? I am having the same issue. My subscription key and region are correct but still get the "Unable to contact server" message.

Thanks.

[rhurey]

Can you turn the logging up and run the sample again?

To turn the logging up, inject this code into the beginning of the JS file node will run:

var evtExport = require("./node_modules/microsoft-cognitiveservices-speech-sdk/distrib/lib/src/common/Exports");
var browserExport = require("./node_modules/microsoft-cognitiveservices-speech-sdk/distrib/lib/src/common.browser/Exports");
evtExport.Events.instance.attachListener(new browserExport.ConsoleLoggingListener(evtExport.EventType.Debug));

This will send more messages to the console. Please redact your key from the connection message with the URL in it.

[beelzabub]

undefined | undefined | privName: RecognitionTriggeredEvent | privEventId: 0A493DE014A94C09800867C8874F6469 | privEventTime: 2019-10-02T16:47:35.402Z | privEventType: 1 | privMetadata: {} | privRequestId: F9F6E95C155D4956A1D675A35A1CD140 | privSessionId: | privAudioSourceId: 9F2483B4D6F544E48BE8394449A36238 | privAudioNodeId: 5A725224F7574D4DAAE357B0F7117283
undefined | undefined | privName: ConnectingToServiceEvent | privEventId: 53957C8900B342F69FEC5E5E371ABCB6 | privEventTime: 2019-10-02T16:47:35.403Z | privEventType: 1 | privMetadata: {} | privRequestId: F9F6E95C155D4956A1D675A35A1CD140 | privSessionId: 6540DDECCADA4178BCB7B7C3624827EF | privAuthFetchEventid: CFAC67AA34D44C4B81AA19C8520B18F3
undefined | undefined | privName: ConnectionStartEvent | privEventId: 5185C31F36ED4F0483D69FAC1A4912D5 | privEventTime: 2019-10-02T16:47:35.519Z | privEventType: 1 | privMetadata: {} | privConnectionId: 6540DDECCADA4178BCB7B7C3624827EF | privUri: wss://speech.platform.bing.com/speech/uswest/recognition/interactive/cognitiveservices/v1?format=simple&language=en-US&Ocp-Apim-Subscription-Key=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX&X-ConnectionId=6540DDECCADA4178BCB7B7C3624827EF | privHeaders:
undefined | undefined | privName: AudioStreamNodeAttachingEvent | privEventId: FF3B6798C67144F8B6B55205963A9CBB | privEventTime: 2019-10-02T16:47:35.521Z | privEventType: 1 | privMetadata: {} | privAudioSourceId: 9F2483B4D6F544E48BE8394449A36238 | privAudioNodeId: 5A725224F7574D4DAAE357B0F7117283
undefined | undefined | privName: AudioSourceInitializingEvent | privEventId: BD5FC7425F3745CBB4F21E23BC856EA5 | privEventTime: 2019-10-02T16:47:35.522Z | privEventType: 1 | privMetadata: {} | privAudioSourceId: 9F2483B4D6F544E48BE8394449A36238
undefined | undefined | privName: AudioSourceReadyEvent | privEventId: 54E220088BB6425B9F9C52EF5CBD778D | privEventTime: 2019-10-02T16:47:35.523Z | privEventType: 1 | privMetadata: {} | privAudioSourceId: 9F2483B4D6F544E48BE8394449A36238
undefined | undefined | privName: AudioStreamNodeAttachedEvent | privEventId: 32F57226F28E42DC81A79B578A516014 | privEventTime: 2019-10-02T16:47:35.525Z | privEventType: 1 | privMetadata: {} | privAudioSourceId: 9F2483B4D6F544E48BE8394449A36238 | privAudioNodeId: 5A725224F7574D4DAAE357B0F7117283
undefined | undefined | privName: ListeningStartedEvent | privEventId: 8C5692A1C82441649BA376813EB43135 | privEventTime: 2019-10-02T16:47:35.526Z | privEventType: 1 | privMetadata: {} | privRequestId: F9F6E95C155D4956A1D675A35A1CD140 | privSessionId: 6540DDECCADA4178BCB7B7C3624827EF | privAudioSourceId: 9F2483B4D6F544E48BE8394449A36238 | privAudioNodeId: 5A725224F7574D4DAAE357B0F7117283
closing pushStream ...
undefined | undefined | privName: AudioStreamNodeDetachedEvent | privEventId: F076CCDD921644A1BDD4FFB970378442 | privEventTime: 2019-10-02T16:47:50.061Z | privEventType: 1 | privMetadata: {} | privAudioSourceId: 9F2483B4D6F544E48BE8394449A36238 | privAudioNodeId: 5A725224F7574D4DAAE357B0F7117283
undefined | undefined | privName: ConnectingToServiceEvent | privEventId: 5D8F9DC4CF3A475A80E96D59BC77DD47 | privEventTime: 2019-10-02T16:47:50.061Z | privEventType: 1 | privMetadata: {} | privRequestId: F9F6E95C155D4956A1D675A35A1CD140 | privSessionId: 71D29D1AF1B8430EB425FA466584113D | privAuthFetchEventid: EEE3372AF7A148DAA17FE10D5BCAE769
undefined | undefined | privName: ConnectionStartEvent | privEventId: 319F2DCA2A4640219F2B17AC1A57B3F2 | privEventTime: 2019-10-02T16:47:50.063Z | privEventType: 1 | privMetadata: {} | privConnectionId: 71D29D1AF1B8430EB425FA466584113D | privUri: wss://speech.platform.bing.com/speech/uswest/recognition/interactive/cognitiveservices/v1?format=simple&language=en-US&Ocp-Apim-Subscription-Key=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX&X-ConnectionId=71D29D1AF1B8430EB425FA466584113D | privHeaders:
(cancel) Reason: Error: Unable to contact server. StatusCode: 1006, undefined Reason:
C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:354
throw new Error("'Unhandled callback error: " + e + ". InnerError: " + error + "'");
^

Error: 'Unhandled callback error: Error: 'Cannot reject a completed promise'. InnerError: 'Unhandled callback error: Error: 'Cannot reject a completed promise'''
at Sink.executeErrorCallback (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:354:27)
at Sink.executeSuccessCallback (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:345:23)
at Sink.resolve (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:306:23)
at Deferred.resolve (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:277:28)
at WebSocket._this.privWebsocketClient.onclose (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common.browser\WebsocketMessageAdapter.js:107:59)
at WebSocket.onClose (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\ws\lib\event-target.js:124:16)
at WebSocket.emit (events.js:210:5)
at WebSocket.emitClose (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\ws\lib\websocket.js:184:12)
at Object.onceWrapper (events.js:299:28)
at ClientRequest.emit (events.js:210:5)

[chlandsi]

Please don't post subscription keys. I would suggest to edit the message to remove the key and regenerate your key from the speech resource in the Azure portal.

[rhurey]

Thanks, that log was helpful.

Are you buy chance using the IntentRecognizer with a Speech Recognition key?

IntentRecognition needs keys from Language Understanding and not Speech.

We're working to simplify that.

[beelzabub]

The IntentRecognizer takes a SpeechConfig and an AudioConfig. The speech config is initiated with the Speech subscription key. Below is the relevant code. Where do I set the IntentRecognizer key with a LUIS key?

//var intentConfig = sdk.SpeechConfig.fromSubscription(settings.luSubscriptionKey, settings.luServiceRegion);
var intentConfig = sdk.SpeechConfig.fromSubscription(settings.subscriptionKey, settings.serviceRegion);
var audioConfig = sdk.AudioConfig.fromStreamInput(audioStream);

        // setting the recognition language to English.
        intentConfig.speechRecognitionLanguage = settings.language;

        // create the translation recognizer.
        var recognizer = new sdk.IntentRecognizer(intentConfig, audioConfig);

        // Set up a Language Understanding Model from Language Understanding Intelligent Service (LUIS).
        // See https://www.luis.ai/home for more information on LUIS.
        if (settings.luAppId !== "" && settings.luAppId !== "YourLanguageUnderstandingAppId") {
            var lm = sdk.LanguageUnderstandingModel.fromAppId(settings.luAppId);
            recognizer.addAllIntents(lm);
        }

[rhurey]

You use the LUIS key instead of the Speech key.

[beelzabub]

When I do that I get "unable to contact server".

Thanks for the help by the way.

undefined | undefined | privName: RecognitionTriggeredEvent | privEventId: 25A92A4602AB4C51ABC83A0B14A29D6E | privEventTime: 2019-10-02T19:08:33.439Z | privEventType: 1 | privMetadata: {} | privRequestId: 837751FF76054BEB909557AAB2F91BD8 | privSessionId: | privAudioSourceId: AE851DFA346746BC8D7B9854CB156200 | privAudioNodeId: 35F86F321EB34C928EBADB3B6CA0D314
undefined | undefined | privName: ConnectingToServiceEvent | privEventId: B8523D19E2834AEC95F9A01802AB45DF | privEventTime: 2019-10-02T19:08:33.440Z | privEventType: 1 | privMetadata: {} | privRequestId: 837751FF76054BEB909557AAB2F91BD8 | privSessionId: 4686F67EDF7149CA81012C77BAF2CE39 | privAuthFetchEventid: 1B55B75902AB44C98553F838B13C965E
undefined | undefined | privName: ConnectionStartEvent | privEventId: FC8CDA8235A946998CE395897C1D6BD5 | privEventTime: 2019-10-02T19:08:33.464Z | privEventType: 1 | privMetadata: {} | privConnectionId: 4686F67EDF7149CA81012C77BAF2CE39 | privUri: wss://speech.platform.bing.com/speech/uswest/recognition/interactive/cognitiveservices/v1?format=simple&language=en-US&Ocp-Apim-Subscription-Key=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX&X-ConnectionId=4686F67EDF7149CA81012C77BAF2CE39 | privHeaders:
undefined | undefined | privName: AudioStreamNodeAttachingEvent | privEventId: E2CBF806A4DB4E0F808071CF16E9E87B | privEventTime: 2019-10-02T19:08:33.466Z | privEventType: 1 | privMetadata: {} | privAudioSourceId: AE851DFA346746BC8D7B9854CB156200 | privAudioNodeId: 35F86F321EB34C928EBADB3B6CA0D314
undefined | undefined | privName: AudioSourceInitializingEvent | privEventId: FBDC39C30BE04D208EE43DB0966B0C3F | privEventTime: 2019-10-02T19:08:33.467Z | privEventType: 1 | privMetadata: {} | privAudioSourceId: AE851DFA346746BC8D7B9854CB156200
undefined | undefined | privName: AudioSourceReadyEvent | privEventId: 704FFCA4E0A74470A133ECDEF2C399D8 | privEventTime: 2019-10-02T19:08:33.468Z | privEventType: 1 | privMetadata: {} | privAudioSourceId: AE851DFA346746BC8D7B9854CB156200
undefined | undefined | privName: AudioStreamNodeAttachedEvent | privEventId: C4D9079E72FD4283AA3D0606E6D9438F | privEventTime: 2019-10-02T19:08:33.469Z | privEventType: 1 | privMetadata: {} | privAudioSourceId: AE851DFA346746BC8D7B9854CB156200 | privAudioNodeId: 35F86F321EB34C928EBADB3B6CA0D314
undefined | undefined | privName: ListeningStartedEvent | privEventId: AF7C87B98111414CB1E0172133E51309 | privEventTime: 2019-10-02T19:08:33.470Z | privEventType: 1 | privMetadata: {} | privRequestId: 837751FF76054BEB909557AAB2F91BD8 | privSessionId: 4686F67EDF7149CA81012C77BAF2CE39 | privAudioSourceId: AE851DFA346746BC8D7B9854CB156200 | privAudioNodeId: 35F86F321EB34C928EBADB3B6CA0D314
closing pushStream ...
undefined | undefined | privName: AudioStreamNodeDetachedEvent | privEventId: B93F267D5D794867A5E726F4DAC73331 | privEventTime: 2019-10-02T19:08:34.020Z | privEventType: 1 | privMetadata: {} | privAudioSourceId: AE851DFA346746BC8D7B9854CB156200 | privAudioNodeId: 35F86F321EB34C928EBADB3B6CA0D314
undefined | undefined | privName: ConnectingToServiceEvent | privEventId: 5F611C0DDF254D28A3AB5F138FA443C4 | privEventTime: 2019-10-02T19:08:34.022Z | privEventType: 1 | privMetadata: {} | privRequestId: 837751FF76054BEB909557AAB2F91BD8 | privSessionId: 97285FDCB50040B0823E12B9F252D1F3 | privAuthFetchEventid: 88A162D99CA04BCF9BC8CC1E4D6FEA9D
undefined | undefined | privName: ConnectionStartEvent | privEventId: 8C3BE493979F48D8B61C6A9DE8827A42 | privEventTime: 2019-10-02T19:08:34.028Z | privEventType: 1 | privMetadata: {} | privConnectionId: 97285FDCB50040B0823E12B9F252D1F3 | privUri: wss://speech.platform.bing.com/speech/uswest/recognition/interactive/cognitiveservices/v1?format=simple&language=en-US&Ocp-Apim-Subscription-Key=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX&X-ConnectionId=97285FDCB50040B0823E12B9F252D1F3 | privHeaders:
(cancel) Reason: Error: Unable to contact server. StatusCode: 1006, undefined Reason:
C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:354
throw new Error("'Unhandled callback error: " + e + ". InnerError: " + error + "'");
^

Error: 'Unhandled callback error: Error: 'Cannot reject a completed promise'. InnerError: 'Unhandled callback error: Error: 'Cannot reject a completed promise'''
at Sink.executeErrorCallback (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:354:27)
at Sink.executeSuccessCallback (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:345:23)
at Sink.resolve (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:306:23)
at Deferred.resolve (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common\Promise.js:277:28)
at WebSocket._this.privWebsocketClient.onclose (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\microsoft-cognitiveservices-speech-sdk\distrib\lib\src\common.browser\WebsocketMessageAdapter.js:107:59)
at WebSocket.onClose (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\ws\lib\event-target.js:124:16)
at WebSocket.emit (events.js:210:5)
at WebSocket.emitClose (C:\source\cognitive-services-speech-sdk-master\samples\js\node\node_modules\ws\lib\websocket.js:184:12)
at Object.onceWrapper (events.js:299:28)
at ClientRequest.emit (events.js:210:5)

[rhurey]

Just to be sure... It's a LUIS EndPoint key and not an authoring key?

The first part of this HowTo goes into the setup and key extraction steps:
https://docs.microsoft.com/en-us/azure/cognitive-services/speech-service/how-to-recognize-intents-from-speech-csharp

Glad to help, sorry this is so confusing and complicated.

[beelzabub]

I was using the Starter key. Creating a LUIS resource and assigning my app to the resource solved the issue. Thank you very much for the assist!

[lida1984]

Maybe subKey was wrong

[pankopon]

Closing the issue as resolved.