Client: ownCloud-2.8.0-daily20210409.3734 crashes on launch on MacOS BigSur

Created on 9 Apr 2021  ·  9Comments  ·  Source: owncloud/client

Expected behaviour

testing owncloud desktop client version 2.8.0 with latest daily should be possible on MacOS Big Sur

Actual behaviour

owncloud desktop client
version ownCloud-2.8.0-daily20210409.3734.pkg
crashes immediately when launching on MacOS Big Sur

Steps to reproduce

  1. download and install ownCloud-2.8.0-daily20210409.3734.pkg
  2. start owncloud desktop client

Server configuration

Operating system:
n/a

Web server:
n/a

Database:
n/a

PHP version:
n/a

ownCloud version:
n/a

Storage backend (external storage):
n/a

Client configuration

Client version:
2.8.0-daily20210409.3734

Operating system:
MacOS Big Sur 11.2.3 (20D91)

OS language:
German

Qt version used by client package (Linux only, see also Settings dialog):

Client package (From ownCloud or distro) (Linux only):

Installation path of client:

Logs

Please use Gist (https://gist.github.com/) or a similar code paster for longer
logs.

Dyld Error Message:
  dyld: Using shared cache: 52762DF1-0E55-3F8B-9588-8169E6D0EB95
Library not loaded: @executable_path/../Frameworks/libsqlite3.3.dylib
  Referenced from: /Applications/owncloud.app/Contents/MacOS/owncloud
  Reason: no suitable image found.  Did find:
    file system relative paths not allowed in hardened programs
  1. Client logfile: Output of owncloud --logwindow or owncloud --logfile log.txt
    (On Windows using cmd.exe, you might need to first cd into the ownCloud directory)
    (See also https://doc.owncloud.org/desktop/troubleshooting.html#log-files )

  2. Web server error log:

  3. Server logfile: ownCloud log (data/owncloud.log):

All 9 comments

Thanks for your feedback! Please submit the crash report and post the crash ID.

Didn't you get the crash reporter window afterwards?

(see screenshot in https://github.com/owncloud/client/issues/8130 for example)

I broke it fixing 😅

Didn't you get the crash reporter window afterwards?

(see screenshot in #8130 for example)

no definetely not. I think the crash occurs much to early, earlier than any feature of the owncloud client has been loaded, even crash reporter

Yes I tweaked the deployment and the build is lacking some symlinks, weird thing my test deployments contain them...

Fixed in https://invent.kde.org/packaging/craft/commit/584239b579e56b78c4a78c0411262bb2f2895960 the issue existed for a long time but just now surfaced.

I just trigger some new nightlies, should be ready to test in about 1h

ownCloud-2.8.0-daily20210410.3751.pkg runs fine again… 👍

CleanShot 2021-04-11 at 13 11 18@2x

thanks for quick reaction

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