Client: Popup menu from tray icon underlaps Windows task bar when task bar is vertical on left

Created on 3 Apr 2018  路  15Comments  路  Source: keybase/client

Keybase GUI Version: 1.0.47-20180402192353+19ebebe

On Windows 10 professional, about half of the popup menu launched by the KB tray icon is obscured by the dock area / task bar when the task bar is positions vertically on the left side of the desktop.

kb-underlap-bug

Most helpful comment

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Guys, please, it's been years

All 15 comments

Thanks for the report. Tracked internally with DESKTOP-4129.

Its the same in Win7 if that's interesting.

There have been some changes to improve this, which you will see in an upcoming release:
https://github.com/keybase/client/pull/11262
Here's a preview:
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Generally, Windows is just not good at this - look what the OneDrive popup looks like when the taskbar is on the left:
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Is the upcoming release really upcoming? Here's what I see. I just installed Keybase very recently.

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I just got a Keybase update (can't find the version number) and the issue in my previous post is still present.

This is an annoyance that drastically damages user experience. I've always found it that keeping the taskbar pinned to the left is optimal for a multitude of reasons and it's silly that Keybase has always been simply incompatible. I wouldn't be surprised if your user retention on Windows was taking a hit because of such a tiny bug. Can we please get a quick and simple fix?

cc @zanderz

I'll step in here to bump this issue.
Using keybase for a while now and tend to put my taskbar on my windows system on the right side of the mainscreen.

This results in the keybase popup to be partially covered by the taskbar and the menu-button is not clickable thus I'm unable to quit keybase other than manually changing the taskbar location or killing the keybase process.

It would be great if the UI gets a bit more attention regarding usability and these little but very annoying things (e.g. why is there no real "quit" menu item in the file-menu when I have the chat window opened?)

Right now, the popup position is based on the location of the Keybase icon in the tray. If it opens in a cumbersome place, you can drag the Keybase icon further to the left in the overflow area:
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This issue is for the taskbar on the left, not the right.

Still, though, it should not require any movement of the tray icon to work properly in any configuration. No other program I've ever used has done anything but open a context menu when right-clicking the tray icon. Keybase is wrong to do something other than open a context menu when right-clicking the tray icon. I just right-clicked each of my 28 tray icons and Keybase was the only one that did something other than opening a context menu.

I don't use the overflow area. Even if I did, there's no guarantee that Keybase would end up in it.

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@cecileboucheron

Quick update 11 month after the last comment: This issue still exists for me. Running Windows 10 Pro and Keybase 5.x.

Same. Why?

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Guys, please, it's been years

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