Client: [Windows 10] Chat without notifications sound

[juanchoraf]

When you receive a message without open Keybase you don't get any sound alert or notification, so, you can have many messages and don't notice it at all.

[aljelly]

I'm getting this as well on Windows 10. The icon changes from monochrome to color when you get a notification, but there's no sound or obvious visual alert, so you have to look at the icon every so often.

[yhancik]

And people get the same on macOS https://github.com/keybase/client/issues/9215

This makes conversations difficult because you keep missing messages if you happen to be multitasking. Is it actually a bug or a feature?

[zanderz]

This is a longstanding bug on Windows, we're working on it but it seems intermittent and therefore hard to diagnose.

[yhancik]

Great to hear from the team ;)

On my end, I have Keybase installed on 3 different machines and none ever play any notification sound, so I'm kinda surprised to hear it's intermittent ;) That being said, is there any way we can help you identify the source of the issue?

[zanderz]

It seems notifications came and went with various Win10 creator editions, but it looks like we can fix it:
https://github.com/electron/electron/issues/10864

[yhancik]

Ack! That sounds like such a mess! But thanks for looking into it and good luck! I'll be looking forward to see the notifications return eventually in some future version :)

[zanderz]

I have notifications again on Windows 10 version 1709, build 16299, using this Keybase installer. If someone else with missing notifications could try it, we'd appreciate the feedback. As a bonus, this should also bring notifications to windows 8/8.1, if someone is using that.

[yhancik]

I had installed that version but i think that since, Keybase self-updated (?). Anyway I'm running 1.0.47-20180404145203+0fe66b9 right now. I do have popups, but no sound. That's still a huge improvement, so thanks for that!

Ideally we should be able to choose audio and/or visual notification; in some contexts it's probably best not to have conversations appear on screen even if Keybase is minimised ;)

[Chx7]

Please add some sound notifications it's really important to avoid missing messages, also a buzzing sound like old msn, because it's necesary to wake people up.