Cli: heroku-cli broken for Win64 on Intel Ice Lake

[obfuscurity]

There appears to a bug associated with libuv when running under Windows 10 on Intel Ice Lake processors. Although this is not a native heroku-cli bug, it appears to affect users on the most recent Intel processor family (e.g. Intel Core i-7 10xxx chips).

What is the current behavior?

Attempting to run any interactive commands (login, update, etc) returns the following error. It appears to be an acknowledged bug in libuv, but the maintainers there are dismissing it as a simple time sync problem (hint: it's not). Note that I'm not running this in the WSL, but rather in the git-shell for Windows (also attempted in Powershell, same error).

$ heroku login
Assertion failed: new_time >= loop->time, file c:\ws\deps\uv\src\win\core.c, line 309

What is the expected behavior?

I would expect a prompt for my credentials.

$ heroku --version
heroku/7.33.3 win32-x64 node-v11.14.0

Windows 10 Home
Version 1903
OS build 18362.267

[Yonom]

I can reproduce this error with the following config:

Heroku 7.33.3
Node 10.16.3 LTS
Intel i7-1065G7
Windows 10 Home 1903
Build 18362.356
XPS 13 2 in 1 7390

[bferriman]

I am having the same issue on my new Surface 3 laptop.

heroku/7.33.3 win32-x64 node-v11.14.0
Intel i7-1065G7
Windows 10 Home
Version 1903
Build 18362.295

Edit:
I should add that I get this error whether using Git Bash or plain old Command Prompt. Still having the issue, and not really sure where to go for help with this.

[Tim-Shaffer]

I am having the same issue on a new Dell laptop.

heroku/7.33.3 win32-x64 node-v11.14.0
Intel(R) Core(TM) i7-1065G7
Windows 10 Pro
Version 1903
OS build 18362.356

[adrianlee]

Same issue with my Surface 3 laptop with command prompt.

Intel i7-1065G7
Node 10.17.0 LTS
Windows 10 Home
Version 1903
Build 18362.295

[reileybergin]

Same issue as described above.

Surface 3 laptop
Intel i7 -1065G7
Windows 10 Home
Version 1903

[Treygec]

Same issue as above

Dell XPS 13 2 in 1 7390
Intel i7 - 1065G7
Windows 10 Pro
Version 1903

[suavelizard]

Same issue as above

Dell XPS 13 2 in 1 7390
Intel i7 - 1065G7
Windows 10 Pro
Version 1903

[reileybergin]

Has anyone made any headway recently on what could be the potential cause of this error? Not sure if this is something that Heroku can address or something much further upstream.

[kateerogers]

I am also experiencing this issue with the Surface 3 Laptop. How can we get this resolved?

[ollytheninja]

Same issue here: Microsoft Surface Pro 7 i5-1035G4 Windows 10 Pro 10.0.18362 Build 18362
I've tried using bcdedit /set useplatformclock false to switch clocks, no effect.
Have also tried various mechanisms to sync / update clock.

[suavelizard]

Dell released a firmware update for the XPS that I believe updates the timing for Icelake. For other XPS users I suggest checking that you are running the latest BIOS.

[ollytheninja]

Oh wow, does that mean this is a hardware / firmware issue rather than an upstream library issue?

[ollytheninja]

Confirming firmware update SurfacePro7_Win10_17763_19.104.44031.0 fixed this on my Surface Pro 7
https://www.microsoft.com/en-us/download/details.aspx?id=100419

[reileybergin]

Can anyone confirm if a similar firmware update has been released for the Surface 3 Laptop?

[reileybergin]

Can anyone confirm if a similar firmware update has been released for the Surface 3 Laptop?

UPDATE: This bug is no longer an issue with the Surface 3 Laptop

[janickil]

Hi @reileybergin, what did you do to get rid of this problem? I have Surfave 3 Laptop with the most recent updates and I still run into this problem...

[reileybergin]

Hi @janickil. I wish I could be more helpful but one day I checked and it was just working. I did use intel's driver update https://downloadcenter.intel.com/ about a week before so maybe this did something but I'm not sure.

[adrianlee]

Downloading the latest firmware for the Surface Laptop 3 fixed it for me.

You'll need to follow the instructions here and download the appropriate
update.

https://support.microsoft.com/en-us/help/4023482

On Wed, Jan 15, 2020, 11:57 AM Reiley Bergin [e-mail]
wrote:

Hi @janickil https://github.com/janickil. I wish I could be more
helpful but one day I checked and it was just working. I did use intel's
driver update https://downloadcenter.intel.com/ about a week before so
maybe this did something but I'm not sure.

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[rejhgadellaa]

@adrianlee I tried installing the latest firmware for my Surface Laptop 3 Intel i7 but the issue persists.

Could you tell us which firmware you're on? If I check the Surface app it says UEFI 28.25.140.0.

This issue is driving me nuts :(

[bferriman]

@rejhgadellaa I'm on a Surface Laptop 3 i7 UEFI 28.25.140.0 and the issue cleared up for me sometime in Dec-Jan when others started having success. I didn't manually install a firmware update or anything. Good luck!

[ripu2]

i5-1035G4
node - 12.0.18
model - HP spectre, getting the same error

[ollytheninja]

Hi @ripu2, have you tried latest driver update from HP or Intel?

[ripu2]

Hi @ollytheninja , Didn't try the update but got the issue resolved by just synchronizing the clock

[Tabogachi]

Just got the latest driver update from intel, nothing. Re synced clock after, nothing. I've run out of idea for this. Does anyone have any idea what could be causing it?

[Tabogachi]

My system:

Windows 10 Home
Version 1903
OS build 18362.267

[ripu2]

@Tabogachi , try synchronizing your system clock, it'll resolve the issue.

[Tabogachi]

Still no fix.
I did npm audit, and it came up with:

  High            Prototype Pollution in node-forge

  Package         node-forge

  Patched in      >= 0.10.0

  Dependency of   firebase-tools

  Path            firebase-tools > @google-cloud/pubsub > google-auth-library
                  > gtoken > google-p12-pem > node-forge

  More info       https://npmjs.com/advisories/1561


  High            Prototype Pollution in node-forge

  Package         node-forge

  Patched in      >= 0.10.0

  Dependency of   firebase-tools

  Path            firebase-tools > @google-cloud/pubsub > google-gax >
                  google-auth-library > gtoken > google-p12-pem > node-forge

  More info       https://npmjs.com/advisories/1561


  High            Prototype Pollution in node-forge

  Package         node-forge

  Patched in      >= 0.10.0

  Dependency of   firebase-tools

  Path            firebase-tools > google-auth-library > gtoken >
                  google-p12-pem > node-forge

  More info       https://npmjs.com/advisories/1561


  High            Prototype Pollution in node-forge

  Package         node-forge

  Patched in      >= 0.10.0

  Dependency of   firebase-tools

  Path            firebase-tools > google-gax > google-auth-library > gtoken >
                  google-p12-pem > node-forge

[Tabogachi]

Tried npm audit fix but it said it needed manual review