Cinnamon: Cinnamon Display output freezes after supsend

[FelixHaller]

Environment:

• I'm on Arch Linux x64 with Kernel: 3.15.1-1-ARCH
• Cinnamon: 2.2.13
• HW: Lenovo X220i Tablet, Intel graphics

The following happens in 1 out of 3 cases:

How to (possibly) reproduce:

• work with cinnamon desktop
• suspend your notebook --> screen will lock
• wake up your notebook

• type in your password and press enter

  What should happen:

• you will be presented with the cinnamon desktop

  What happens:

• the password prompt disappears, but the screensaver with the time remains

• mouse cursor can be moved

• (seems) you are stuck in cinnamon screensaver

  What I've tried:

• switch to virtual console (e.g. Ctrl+Alt+F2) and back

  • you will see a snapshot of the desktop
  • you are able to click anything, but there will be no feedback
  • switch to console and back again --> next snapshot with the result of the actions you made
  • means the desktop is still alive, but won't be updated on screen

[leigh123linux]

https://bugzilla.redhat.com/show_bug.cgi?id=1113495

[rigelhope]

I am having the same problem, with wake from both suspend and hibernate. sometimes wake from suspend will give a black screen with mouse pointer, but wake from hibernate always produces the behavior described by FelixHaller.

I am running Mint 17 64-bit
kernel 3.13.0-24-generic
Nvidia graphics, using nouveau drivers
cinnamon v2.2.13

in syslog, at roughly the time i complete my login from suspend (and at the time i would be expecting my desktop to start showing up) there is frequently a message:
cinnamon-screensaver-dialog: pam_ecryptfs: seteuid error

I've already tried searching for a patch or other fix for this, to no avail.

[rpbaptist]

I have been running Mint 17 for over a week now, but since today this exact issue happened to me. I had to kill the cinnamon process.

I did not come back from suspend or sleep, just the lock screen. This is the only error I can find in the syslog:

cinnamon-screensaver-dialog: pam_ecryptfs: seteuid error

[sondree]

I am running latest Linux Mint 17 64-bit with nvidia driver blob on Asus UX32LN. Same issue, fairly infrequently (4-7 days). When system has frozen suspend no longer works, I suspect that this is related. Suspend started working again after reboot. I too was able to regain control after restarting cinnamon (sudo /etc/init.d/mdm restart) from another tty.

[rpbaptist]

I did find that this only happens when I was changing the fonts in Cinnamon. When I settled for a font and stopped messing about with it, this issue also disappeared.

[sondree]

@harlekein This is not the case for me. I have never changed the fonts, as such I doubt it is font related.

[rigelhope]

i have also never changed the fonts

[sondree]

Any update on this? How do we go about debugging it further?

[rigelhope]

i wish i knew.....

looking for any help with this, it's the first time i've ever sort-of filed a bug report. happy to provide any logs, dumps, etc, but i need to know what will be most helpful.

[pierre-girbon]

I have the same issue here.

Manjaro linux, kernel 3.14.21-1-MANJARO, Cinnamon 2.2.16

[FelixHaller]

It seems that the bug is "fixed" with Kernel >= 3.16 (don't know about 3.15). I can reproduce it with booting to 3.14 (Arch) and it does not happen with 3.16 and 3.17.
Try to upgrade your Kernel and see if that helps.
BTW: I have some serial supend/resume issues with 3.17 a.t.m. which are systemd related, so maybe you try to upgrade to 3.16.

[pierre-girbon]

@FelixHaller
Thank you for your reply. I try the kernel 3.16

[rigelhope]

i have not tried kernel 3.16 yet, but using the nvidia binary drivers also fixes suspend/hibernate, so i am guessing that the problem is mostly or entirely within nouveau.

[pgmer6809]

I have approx the same problem Running Mint 17 64 bit with GeForce 210 NVIDIA card with nouveau driver. After suspend/resume the screen shows a moveable mouse pointer and wallpaper but no desktop. I can CTL-ALT-Fn to a terminal, and even issue a startx cmd there and get a desktop. But loging out from the session gets me to the terminal again. CTL-ALT-F7 gets back to the no-desktop screen. Looks like X11 is starting OK but that cinnamon isn't.

inxi -SGz
System: Host: trojan Kernel: 3.13.0-24-generic x86_64 (64 bit) Desktop: Cinnamon 2.2.16
Distro: Linux Mint 17 Qiana
Graphics: Card: NVIDIA GT218 [GeForce 210]
Display Server: X.Org 1.15.1 drivers: nouveau (unloaded: fbdev,vesa) Resolution: [email protected]
GLX Renderer: Gallium 0.4 on NVA8 GLX Version: 3.0 Mesa 10.1.0

[leigh123linux]

@pgmer6809

Theres no fucking need to shout (use large fonts).

[rauch]

Got the same issue, but cannot fix it manually cause my keyboard being locked while Cinnamon freezes thus I have to hard reset my PC.

Kernel: 3.13.0-24-generic x86_64 (64 bit)
Desktop: Gnome Distro: Linux Mint 17 Qiana
Graphics: Card: NVIDIA GF114 [GeForce GTX 560 Ti]
X.Org: 1.15.1 drivers: nvidia (unloaded: fbdev,vesa,nouveau) Resolution: [email protected], [email protected]
GLX Renderer: GeForce GTX 560 Ti/PCIe/SSE2 GLX Version: 4.4.0 NVIDIA 331.38

[TheElpower]

I'm using Xubuntu but i could be using Mint 17 but not because of this problem.
After system wakeup the desktop freese, only mouse pointer is moving. I can click and see the result after Ctrl+Alt+F1-6 (to access the terminal) and Ctrl+Alt+F8 to go back to screen. This will update the screen on frame, no more. The songs on Spotify or another player still playing. To get back my system to normal i need to kill the cinnamon that will kill all my open process :(. Using Asus X55D laptop

[dolfandringa]

I have the same with an AMD Radeon 5450 GPU using the binary ATI/AMD drivers, running Linux Mint 17 and Cinnamon desktop, but with Lightdm as the display manager (I need the guest session). After suspend the password prompt appears and the clock, I can enter the password but the lock screen stays stuck on black with the clock in there and the mouse pointer visible.

[verticalscience]

Using Linux Mint Cinnamon with 3.13 kernel and NVIDIA GeForce 8200 motherboard graphics. Tried other PCI-E graphics cards as well. Desktop doesnt appear after screen lock but can use a terminal window. What's the easy fix?

[abdusamed91]

Can confirm same issues on my machine. Had it in Linuxmint 17 and now on Linuxmint 17.1.

 Linux 3.13.0-37-generic #64-Ubuntu SMP Mon Sep 22 21:28:38 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

I suspend the machine and if I resume it immediately it works normally. But when I resume it after it stayed in suspend state for a long time, it logins but freezes. All the dialogue disappears and I'm left with just the wallpaper.

Have to reboot by Alt-PrrtScr + RISUB

[gccpacman]

Same issue with Linux Mint 17.2, Nvidia GT920M.
But I tryed to update the linux kernel to 3.19.0-26ic-generic, it seems worked.

sudo apt-get install linux-headers-generic-lts-vivid linux-image-generic-lts-vivid
sudo update-grub

[ilhamije]

Thanks @gccpacman
It worked on my machine.

Linux mint 17.2
Card: Intel Broadwell-U Integrated Graphics

[Vahan86]

@FelixHaller, is this still an issue for you with Cinnamon 3.0?

[m-rossini]

Same issue with Linux Mint 18 - 4.4.0-36-generic #55-Ubuntu SMP and Cinnamon 3.0.7.

Samsung Notebook.

[FelixHaller]

@Vahan86 Nope. It's fixed.

Arch Linux, Cinnamon 3.0.7, still Lenovo X220 (2nd gen Intel i3).

[ronator]

Same here on Linux Mint 17.3 Cinnamon with Kernel 3.19.0-32-generic:
cinnamon-screensaver-dialog: pam_ecryptfs: seteuid error

But I have no issues with login, all works fine. I haven't used suspend for a long time, so I can't tell. I saw this problem with virtualbox, too, and they never fixed it (listed as obsolete), so I guess it is ecryptfs related (as the message already says).

https://www.virtualbox.org/ticket/13147

[iamgollum]

I have the same issue as well. Linux Mint 18.1, 4.4.0-53-generic, 512 GB SSD, Zareason Laptop

[ylmrx]

Ditto @iamgollum . similar setup too. Dell Latitude 7470

[tecdec]

Hi I too seem to have this problem on mint 18.1. it is very slow to boot and slow to enter into the login screen of cinnamon. I have Nvidia GeForce 9600M on a toshiba satellite G50 with 4GB RAM..
anyone got a fix or workaround yet?

[leigh123linux]

@tecdec

There is no chance this will even get looked at till someone provides some error logging!

[bakhodir10]

https://forums.linuxmint.com/viewtopic.php?t=170400

[AddisonG]

This is still an issue. It happened with me on a brand new install of Linux Mint 18.1 Cinnamon a week ago, and another brand new install of 18.2 XFCE today.

[sebalis]

As @leigh123linux asked for error logs, here is some log output from me. I am running Arch Linux (Antergos to be precise), updated yesterday. Have been getting this problem intermittently ever since I switched to Cinnamon a few weeks ago. The output is from journalctl and as it is too long I will attach it as a file. I get the impression that Cinnamon stops the system before it has completed all suspension activity, and that after wakeup continues to put the system in some kind of semi-suspended state. But I may be completely wrong. The graphical screen is unusable, showing only the time. I can switch to a text console, login, and do things from the command line such as kill processes, restart lightdm, or reboot. In this log I think I tried to suspend a second time from the command line to see if the second wakeup would be better than the first, but it wasn’t. This was at 10:51. I then went away for a while and then came back and rebooted.

log.txt

The Cinnamon package is verson 3.4.6-1 from the Antergos repository. Other Cinnamon-related packages are from the community repository and have versions 3.4.0-1 oder 3.4.2-1. The Linux kernel has version 4.12.6-1. My graphics card is a Radeon HD 2600.

[TreeKittens]

I found a workaround?

I am having an intermittent issue consistent with these symptoms. I can switch to another tty and I attempted the following:

DISPLAY=:0 cinnamon-screensaver-command -e

At this point, like the other posters, I found that the cursor changed consistent with what it would be on that screen, but I still couldn't see anything besides the lock screen. I could change workspaces with ctrl+alt+arrows and I would hear the swishing noise, but nothing else changed. I then blindly typed Alt+F2, the letter r, and then hit ENTER, and the cursor didn't change anymore. Confused, I went back to my other terminal and typed:

DISPLAY=:0 cinnamon --replace
and hit ^Z and typed bg (to put it in the background) and ... success! I escaped! So in short:

DISPLAY=:0 cinnamon-screensaver-command -e
DISPLAY=:0 cinnamon --replace

appears to be a workaround.

SYSTEM INFO:

I have no outstanding updates on any level (my update policy is set to install everything, even unstable). The System Info application shows the following information:

Operating System: Linux Mint 18.3 Cinnamon 64-bit
Cinnamon Version: 3.6.7
Linux Kernel: 4.13.0-39-generic
(processor, memory, and hard drives are probably irrelevant)
Graphics Card: NVIDIA Corporation GF108 [GeForce GT 630]
Graphics Card: NVIDIA Corporation GF119 [GeForce GT 520]

I am using nouveau drivers according to lsmod, consistent with the configuration that is known to cause the problem. I have understood that the issue is due to having the screensaver and either monitor idle or suspend settings set to the same time and conflicting; my computer is set to never suspend, but the screensaver starts after 15 minutes and so does turning off the monitor. I will change them to be different, and will come back here if the problem still occurs.

EDIT: Oops! Sorry guys. My internet was out when the problem next happened, so I couldn't post and I ended up forgetting after I applied yet another workaround. The problem continued happening anyway, and only stopped when I changed it to never turn the screen off at all.

[icarter09]

Is anyone still experiencing this issue?