Chatterino2: Never finds link info

[HugoSkx]

Hello,

In Chatterino settings, Link information is enabled but it never ever finds link information. Whatever the link, it doesn't find any info.

I did a fresh install of Chatterino multiple times, nothing changes.
I tried with youtube, twitch and twitter links.

Please tell me anything that comes to your mind to fix things.
Ask me anything you need to know about the settings if you need.
Thanks in advance

Chatterino 2.2.2 (commit 07fc0c3ad)

Windows 10

[alazymeme]

Could you please provide a screenshot of what appears when you hover over the link?

Please ensure you follow the issue template, it provides valuable information that may be required to reproduce or solve the issue.

Based on Chatterino Nightly 2.2.2 (commit 42daac088, 04.10.2020), Windows 10; I am unable to reproduce this.

[leon-richardt]

In addition to what ALazyMeme said, it would also be helpful if you provided the links that you tested. 😄

[HugoSkx]

I tried with every link I found on a stream I was watching, none of them worked, but I'll put some examples :
https://www.twitch.tv/sodapoppin/clip/BashfulLightZebra4Head
https://www.youtube.com/watch?v=7KqvkMQVQhc
https://www.youtube.com/watch?v=UEAS1zYvxIk

for each of them when I put my mouse on it it doesn't do anything for a bit, I assumed it was loading the info and after a little bit , maybe less than 30 sec, I get what's on the pic below

And about the template to follow, I followed it, but I thought screenshots were not useful in this case and I have no way of reproducing it, I install Chatterino and the problem is here, so to reproduce it just put your cursor on the link, which is obviously not the way to reproduce it if I'm the only one with problems. I didn't want to just say put your cursor on the link.

[MIGI10]

I have the same issue on macOS Big Sur with Chatterino 2.2.2 (commit 07fc0c3ad). "No link info found" always appears, I've tested YouTube (shortened/not shortened) and Discord invite links.

[leon-richardt]

It looks to me like the link resolver of the Chatterino API cannot be reached for some reason so the request times out.
If this problem occurs regularly, it would be interesting to see whether you can access the link resolver's server via this link.

If that link works for you, please also post the contents of this link in a reply on this issue. Thank you! :smile:

[HugoSkx]

@leon-richardt
"This site can't be reached"
I don't have access to the link, let me restart my router

[HugoSkx]

My router was blocking it in some way, I restarted it and it works
That's a problem I have sometimes, my router just stop some things from working like twitch for example but I didn't think about it

Thank you for all your help and sorry for the inconvenience 😅

[leon-richardt]

My router was blocking it in some way, I restarted it and it works
That's a problem I have sometimes, my router just stop some things from working like twitch for example but I didn't think about it

Thank you for all your help and sorry for the inconvenience

Great to hear! I would suggest you leave this issue open until we hear back from @MIGI10 as well.

[MIGI10]

My router was blocking it in some way, I restarted it and it works
That's a problem I have sometimes, my router just stop some things from working like twitch for example but I didn't think about it
Thank you for all your help and sorry for the inconvenience

Great to hear! I would suggest you leave this issue open until we hear back from @MIGI10 as well.

Fixed, I had the same issue, router was blocking access. Thank you anyway!