Chamilo-lms: BigBlueButton not working
I installed BBB on my server and everything seems to be working fine on the server Greenlight working with no issues but when i enter configuration settings inside Chamilo for the video conference plugin and try to run a session i get this page https://ibb.co/H7fC7D9
Also when refreshing the session link sessions appears at the Chamilo page but when i try to click end session i get the same blank 500 error mentioned above. https://ibb.co/H2SPNMW
Here is my configuration for Video plugin https://ibb.co/t8nCNX9
Note: i tried removing "/bigbluebutton/" from the server URL with no luck. same error.
Please advice.
Thank you in advance
aelalfey
All 16 comments
Hi,
Please have a little patience for Chamilo 1.11.12 which comes with a large number of improvements and bugfixes on the BigBlueButton plugin.
Alternatively, you can download the current 1.11.x branch from here, unzip it, extract the plugin/bbb/ directory and replace yours with this new version (take a backup first as this is an untested procedure), then uninstall/reinstall the plugin. This might work if you're in a hurry, but it is not an official solution.
ywarnier
on 22 Jun 2020
Hi ywarnier,
Thank you for your reply.
I did give it a try BBB plugin "V 2.8.1" with my current Chamilo "V 1.11.10" and BBB server running "V 2.2.17" when i activated the plugin and entered the BBB configuration page to add BBB server information and hit the "save" button, the page reloaded with "changes saved" message but all the fields that i already entered in the configuration page returns empty as if i didn't fill it out in the first place.
So i guess i have to wait till the official release of Chamilo 1.11.12.
Thank you once more.
aelalfey
on 22 Jun 2020
@aelalfey could you share the start of the URL line of "bbb-conf --secret" (without the "Secret:" line, obviously) so as to understand how your BBB server is configured and what the difference is with ours?
Someone reported (can't find the issue number right now) an issue with a lack of protocol in the URL returned by the BBB API. If this is the case, then reformulating the URL on the BBB server side might be enough.
ywarnier
on 1 Jul 2020
I was refering to #2706 note by by @caos30
ywarnier
on 1 Jul 2020
@ywarnier Thank you once more for your reply.
URL: https://vc-mac.org/bigbluebutton/
I tested what @caos30 mentioned but it didn't work too.
Every-time i click on "Enter the videoconference" it opens a blank page
"This page isn鈥檛 working
domain.org is currently unable to handle this request.
HTTP ERROR 500"
aelalfey
on 1 Jul 2020
@aelalfey what i did to find my problem was this, quite easy: using FTP or SSH modify this file of the chamilo plugin (on the chamilo server)
/plugin/bbb/lib/bbb_api.php
and insert at top these lines (after the <?php obviously):
ini_set('display_errors',1);
ini_set('display_startup_errors',1);
error_reporting(E_ALL ^ E_DEPRECATED ^ E_USER_DEPRECATED );
Then, try to open again a conference room from Chamilo and you will see that the PHP errors who are causing the error 500 are displayed on the web browser!!! Please, paste here ;-)
caos30
on 1 Jul 2020
@caos30 @ywarnier
Thank you for your reply here is the error that i got:
`Warning: SimpleXMLElement::__construct(): Entity: line 6: parser error : Opening and ending tag mismatch: hr line 5 and body in /var/www/vhosts/mac-eg.org/learn/plugin/bbb/lib/bbb_api.php on line 82
Warning: SimpleXMLElement::__construct():
Most helpful comment
exactly... main friend: you're suffering the same thing i suffered yesterday. I think that you didn't do what i explained on my issue that @ywarnier has referred to you. This probably should fixed your problem. Let me explain: this bbb_api.php file is calling an url WITHOUT HTTPS:// on the start of the URL !!
Make this and tell me if your problem get fixed:
echo "...";die();in other words, above the line:
Then try to open again a conference room ;-)