Certbot: ImportError: No module named 'requests.packages.urllib3'
I use nginx on centos 7.3,there is an error when running certbot --nginx:
ImportError: No module named 'requests.packages.urllib3'
[root@demo src]# certbot --nginx
Traceback (most recent call last):
File "/usr/bin/certbot", line 9, in <module>
load_entry_point('certbot==0.14.1', 'console_scripts', 'certbot')()
File "/usr/lib/python2.7/site-packages/pkg_resources/__init__.py", line 564, in load_entry_point
return get_distribution(dist).load_entry_point(group, name)
File "/usr/lib/python2.7/site-packages/pkg_resources/__init__.py", line 2662, in load_entry_point
return ep.load()
File "/usr/lib/python2.7/site-packages/pkg_resources/__init__.py", line 2316, in load
return self.resolve()
File "/usr/lib/python2.7/site-packages/pkg_resources/__init__.py", line 2322, in resolve
module = __import__(self.module_name, fromlist=['__name__'], level=0)
File "/usr/lib/python2.7/site-packages/certbot/main.py", line 14, in <module>
from certbot import account
File "/usr/lib/python2.7/site-packages/certbot/account.py", line 17, in <module>
from acme import messages
File "/usr/lib/python2.7/site-packages/acme/messages.py", line 4, in <module>
from acme import challenges
File "/usr/lib/python2.7/site-packages/acme/challenges.py", line 10, in <module>
import requests
File "/usr/lib/python2.7/site-packages/requests/__init__.py", line 58, in <module>
from . import utils
File "/usr/lib/python2.7/site-packages/requests/utils.py", line 32, in <module>
from .exceptions import InvalidURL
File "/usr/lib/python2.7/site-packages/requests/exceptions.py", line 10, in <module>
from .packages.urllib3.exceptions import HTTPError as BaseHTTPError
File "/usr/lib/python2.7/site-packages/requests/packages/__init__.py", line 95, in load_module
raise ImportError("No module named '%s'" % (name,))
ImportError: No module named 'requests.packages.urllib3'
packages:
[root@demo src]# pip list
acme (0.14.1)
backports.ssl-match-hostname (3.4.0.2)
certbot (0.14.1)
certifi (2017.7.27.1)
cffi (1.6.0)
chardet (3.0.4)
Cheetah (2.4.4)
cloud-init (0.7.6)
ConfigArgParse (0.11.0)
configobj (4.7.2)
cryptography (1.3.1)
decorator (3.4.0)
enum34 (1.0.4)
future (0.16.0)
idna (2.6)
iniparse (0.4)
ipaddress (1.0.16)
IPy (0.75)
Jinja2 (2.9.6)
jsonpatch (1.16)
jsonpointer (1.10)
kitchen (1.1.1)
Markdown (2.6.8)
MarkupSafe (1.0)
mock (1.0.1)
ndg-httpsclient (0.3.2)
oauth (1.0.1)
parsedatetime (1.5)
perf (0.1)
pip (9.0.1)
ply (3.4)
policycoreutils-default-encoding (0.1)
prettytable (0.7.2)
psutil (2.2.1)
pyasn1 (0.1.9)
pycparser (2.14)
pycurl (7.19.0)
pygobject (3.14.0)
pygpgme (0.3)
pyliblzma (0.5.3)
pyOpenSSL (0.13.1)
pyparsing (1.5.6)
pyRFC3339 (1.0)
python2-pythondialog (3.3.0)
pytz (2012d)
pyudev (0.15)
pyxattr (0.5.1)
PyYAML (3.12)
requests (2.18.4)
seobject (0.1)
sepolicy (1.1)
setuptools (36.2.7)
six (1.9.0)
slip (0.4.0)
slip.dbus (0.4.0)
urlgrabber (3.10)
urllib3 (1.22)
yum-axelget (1.0.4)
yum-metadata-parser (1.1.4)
zope.component (4.1.0)
zope.event (4.0.3)
zope.interface (4.0.5)
What should I do?
zwl1619
All 37 comments
How did you install certbot?
It's likely that pip installing urllib3 should fix it - but there might be an easier way. For example it's packaged as an rpm, which is likely the preferred way to install it on centos: https://www.rpmfind.net/linux/rpm2html/search.php?query=python-urllib3
But it's surprising that nothing installed this as a dependency. Did you install certbot from your package manager? Did you follow these instructions? https://certbot.eff.org/#centosrhel7-nginx
SwartzCr
on 12 Sep 2017
@SwartzCr Yes,I did it following https://certbot.eff.org/#centosrhel7-nginx
zwl1619
on 13 Sep 2017
Can you try to update your versions of requests and six as mentioned in #4886 - I think it's the same problem. @erikrose is this a situation where we need to submit something upstream to centOS or RHEL?
SwartzCr
on 13 Sep 2017
He seems to have the latest version of requests already, and six is there, so it's a different situation than #4884.
erikrose
on 15 Sep 2017
On CentOS 7, the only way to get urllib3 (1.22) is using pip install. The yum version with epel is very old: python-urllib3.noarch 0:1.10.2-3.el7 and triggers a wrong version error. But, after installing certbot-apache with urllib3 v.1.22 in place, you get this when running certbot --apache:
ImportError: No module named 'requests.packages.urllib3'
I think I have all the latest packages in place:
certbot (0.18.1)
certbot-apache (0.18.1)
certifi (2017.7.27.1)
pycurl (7.19.0)
requests (2.18.4)
six (1.11.0)
urlgrabber (3.10)
urllib3 (1.22)
wardmundy
on 21 Sep 2017
Update. This seems to have fixed it...
pip install requests urllib3 pyOpenSSL --force --upgrade
wardmundy
on 21 Sep 2017
But then you get this when running certbot --apache:
AttributeError: 'module' object has no attribute 'rand'
wardmundy
on 21 Sep 2017
Seeing the same issue on a brand new installation of centos 7.3. Also tried installing python2-certbot, getting the same error as @wardmundy . Was trying to run certbot-2 --standalone.
akosveres
on 21 Sep 2017
I've tried installing an older version, 0.14.0, got the same error. I went down the manual route, that worked, I got my cert successfully.
akosveres
on 21 Sep 2017
@wardmundy and @akosveres the rand issue was fixed in https://github.com/certbot/certbot/commit/7f5f6471fea939c70294c2f31875d90320482861
and will be released soon in a bugfix release with version number 0.18.2
This was caused by openssl deprecating it's support of rand ahead of schedule as discussed here: https://github.com/certbot/certbot/pull/5112#issuecomment-331046450
Are people still experiencing urllib3 issues?
SwartzCr
on 21 Sep 2017
I tried to install certbot on Centos 7 today. I follow this https://certbot.eff.org/#centosrhel7-other step by step.
when I try to run sudo certbot certonly it told me the urllib3 is not found
after I run pip install requests urllib3 pyOpenSSL --upgrade
the error message change to
ImportError: 'pyOpenSSL' module missing required functionality. Try upgrading to v0.14 or newer.
Akagilnc
on 5 Oct 2017
I got the same error like @DeronLee .
Anything new?
jcguevara
on 9 Oct 2017
@jcguevara finally I found the best way is use docker
Akagilnc
on 9 Oct 2017
At least in some of these cases, I'm suspicious of corrupted Python environments where packages have been pip installed, overriding versions of packages provided by your operating system. We strongly recommend you do not do this.
If you've already found yourself in this position, I recommend you use certbot-auto which has a minimal reliance on the Python packages found on your system.
bmw
on 10 Oct 2017
@DeronLee thanks for your advice.
I just solve it downloading it directly from GitHub and running certbot-auto as @bmw recommended.
jcguevara
on 11 Oct 2017
@jcguevara Thanks. I will try it later.
Akagilnc
on 11 Oct 2017
cerbot-auto surprisingly works! why are there so many extra tools to do this? ( ˇˍˇ )
fanglijun
on 19 Oct 2017
reason:
- env:
mac osx+Python2.7.13 - you guys should check
opensslversion. - the mac osx default openssl version is
0.9.8zh 14 Jan 2016. - when you use
brew install openssl, the current version isstable 1.0.2l. - but if you use
brew install [email protected], this version will CauseNo Module Found Urllib3issue.
How to fix:
brew uninstall [email protected]
# openssl: stable 1.0.2l
brew install openssl
- then, you will find
Urllib3issue is fixed.
hhstore
on 23 Oct 2017
After run this command
pip install requests urllib3 pyOpenSSL --force --upgrade
As @DeronLee said:
the error message change to
ImportError: 'pyOpenSSL' module missing required functionality. Try upgrading to v0.14 or newer.
I install pyOpenSSL version 16.2.0 and it worked for me.
pip install pyOpenSSL==16.2.0
neitomic
on 10 Nov 2017
Thanks. I try to install the lastest version but not working. Maybe I
should try the special version
On Nov 11, 2017 1:04 AM, "Nguyễn Thanh Tiến" notifications@github.com
wrote:
After run this command
pip install requests urllib3 pyOpenSSL --force --upgradeAs @DeronLee https://github.com/deronlee said:
the error message change to
ImportError: 'pyOpenSSL' module missing required functionality. Try
upgrading to v0.14 or newer.I install pyOpenSSL version 16.2.0 and it worked for me.
pip install pyOpenSSL==16.2.0—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
https://github.com/certbot/certbot/issues/5104#issuecomment-343529478,
or mute the thread
https://github.com/notifications/unsubscribe-auth/ALj8rHCKhYhwrgCEfvzwVaveagxIVMmtks5s1IIBgaJpZM4PUFnt
.
Akagilnc
on 10 Nov 2017
@thanhtien522
Thanks. I try to install the lastest version but not working. Maybe I should try the special version
Akagilnc
on 10 Nov 2017
@DeronLee can you tell me:
- What version of your OS you're running?
- What version of Certbot you have installed?
- How you installed Certbot
- The output of
pip freeze?
SwartzCr
on 14 Nov 2017
@SwartzCr I have the same issue with @DeronLee
So I run command
pip install requests urllib3 pyOpenSSL --force --upgrade
and I got an error like this:
ImportError: 'pyOpenSSL' module missing required functionality. Try upgrading to v0.14 or newer.
Then I tried what @thanhtien522 mentioned running
pip install pyOpenSSL==16.2.0
But it still doesn't work for me, I still got the same error which is telling me that pyOpenSSL is missing.
- OS:
PRETTY_NAME="CentOS Linux 7 (Core)" - Certbot version:
certbot.noarch 0.19.0-1.el7 @epel - Installed Certbot by running
yum install certbot-nginx - And the output of
pip freezeare shown below
acme==0.19.0
asn1crypto==0.23.0
backports.ssl-match-hostname==3.4.0.2
certbot==0.19.0
certbot-nginx==0.19.0
certifi==2017.11.5
cffi==1.11.2
chardet==3.0.4
Cheetah==2.4.4
cloud-init==0.7.6
ConfigArgParse==0.11.0
configobj==4.7.2
cryptography==2.1.4
decorator==3.4.0
enum34==1.1.6
future==0.16.0
idna==2.6
iniparse==0.4
ipaddress==1.0.18
IPy==0.75
Jinja2==2.9.6
jsonpatch==1.16
jsonpointer==1.12
kitchen==1.1.1
Markdown==2.6.9
MarkupSafe==1.0
mock==1.0.1
ndg-httpsclient==0.3.2
oauth==1.0.1
parsedatetime==1.5
perf==0.1
ply==3.4
policycoreutils-default-encoding==0.1
prettytable==0.7.2
psutil==2.2.1
pyasn1==0.1.9
pycparser==2.18
pycurl==7.19.0
pygobject==3.22.0
pygpgme==0.3
pyliblzma==0.5.3
pyOpenSSL==16.2.0
pyparsing==1.5.6
pyRFC3339==1.0
python-linux-procfs==0.4.9
python2-pythondialog==3.3.0
pytz==2016.10
pyudev==0.15
pyxattr==0.5.1
PyYAML==3.12
requests==2.18.4
schedutils==0.4
seobject==0.1
sepolicy==1.1
six==1.11.0
slip==0.4.0
slip.dbus==0.4.0
urlgrabber==3.10
urllib3==1.22
yum-metadata-parser==1.1.4
zope.component==4.1.0
zope.event==4.0.3
zope.interface==4.0.5
Tamce
on 5 Dec 2017
It looks like foremost we need to bump the version of pyOpenSSL that we depend on for certbot in centos, here's what I get on a fresh install:
Dependencies Resolved
==================================================================================================
Package Arch Version Repository Size
==================================================================================================
Installing:
python2-certbot-nginx noarch 0.19.0-1.el7 epel 53 k
Installing for dependencies:
certbot noarch 0.19.0-1.el7 epel 20 k
dialog x86_64 1.2-4.20130523.el7 base 208 k
pyOpenSSL x86_64 0.13.1-3.el7 base 133 k
pyparsing noarch 1.5.6-9.el7 base 94 k
python-cffi x86_64 1.6.0-5.el7 base 218 k
python-enum34 noarch 1.0.4-1.el7 base 52 k
python-idna noarch 2.4-1.el7 base 94 k
python-ipaddress noarch 1.0.16-2.el7 base 34 k
python-ndg_httpsclient noarch 0.3.2-1.el7 epel 43 k
python-parsedatetime noarch 1.5-3.el7 epel 61 k
python-ply noarch 3.4-11.el7 base 123 k
python-pycparser noarch 2.14-1.el7 base 104 k
python-zope-component noarch 1:4.1.0-3.el7 epel 227 k
python-zope-event noarch 4.0.3-2.el7 epel 79 k
python-zope-interface x86_64 4.0.5-4.el7 base 138 k
python2-acme noarch 0.19.0-1.el7 epel 176 k
python2-certbot noarch 0.19.0-1.el7 epel 471 k
python2-configargparse noarch 0.11.0-1.el7 epel 30 k
python2-cryptography x86_64 1.7.2-1.el7_4.1 updates 502 k
python2-dialog noarch 3.3.0-6.el7 epel 94 k
python2-future noarch 0.16.0-2.el7 epel 799 k
python2-mock noarch 1.0.1-9.el7 epel 92 k
python2-psutil x86_64 2.2.1-3.el7 epel 116 k
python2-pyasn1 noarch 0.1.9-7.el7 base 100 k
python2-pyrfc3339 noarch 1.0-2.el7 epel 13 k
pytz noarch 2016.10-2.el7 base 46 k
Where it should probably be a version over 0.14
Which might mean that someone needs to package it for centos - @bmw is @hogarthj the person I should contact about that?
SwartzCr
on 6 Dec 2017
Yes, hogarthj is our Red Hat/Fedora packaging contact but is more responsive over email. I'm happy to introduce you sometime, but I don't think there are any changes needed on his end here.
CentOS 7 is one of our more popular platforms and we regularly test on CentOS 7 without issue. Most of the people in this thread report having requests 2.18.x. Requests 2.6.0 is included in the CentOS 7 repos. If you mix Python packages from your OS and pip, you're going to have a bad time.
People on CentOS 7 having this issue can work around the problem by undoing the changes to their Python packages done through pip or by using certbot-auto which works around the problem by not relying on the Python packages installed on your system.
bmw
on 7 Dec 2017
I followed these instructions (my version of urllib3 didn't work as well) and then certbot could be executed... Hopefully that helps.
I'm sure these can be collapsed into less commands...
pip uninstall requests
pip uninstall urllib3
yum remove python-urllib3
yum remove python-requests
yum install python-urllib3
yum install python-requests
yum install certbot
smalenfant
on 3 Jan 2018
I has try it ,use these commands, and it works !
pip uninstall requests
pip uninstall urllib3
yum remove python-urllib3
yum remove python-requests
yum install python-urllib3
yum install python-requests
yum install certbot
yum install docker-compose
z0x010
on 8 Jan 2018
do we can use pip later in future after using yum?
sreelakshmivs
on 31 Jan 2018
@sreezree you should not use pip to install certbot related packages as they will conflict with the ones that certbot installs
SwartzCr
on 31 Jan 2018
None of those methods mentioned above work for me, the error message remains the same. ImportError: No module named 'requests.packages.urllib3'
searene
on 6 Mar 2018
I run into the same error on CentOS 7.4:
ImportError: No module named 'requests.packages.urllib3'
and tried smalenfant's suggested solution. Works beautifully.
DukeCaesar
on 16 Mar 2018
I got same error.
I found that has an error when install certbot
Installing : pytz-2016.10-2.el7.noarch 12/55
Installing : python2-parsedatetime-2.4-5.el7.noarch 13/55
Installing : python-urllib3-1.10.2-5.el7.noarch 14/55
Error unpacking rpm package python-urllib3-1.10.2-5.el7.noarch
error: unpacking of archive failed on file /usr/lib/python2.7/site-packages/urllib3/packages/ssl_match_hostname: cpio: rename
Installing : libsemanage-python-2.5-11.el7.x86_64 15/55
error: python-urllib3-1.10.2-5.el7.noarch: install failed
Installing : python-ndg_httpsclient-0.3.2-1.el7.noarch 16/55
Installing : python2-six-1.9.0-0.el7.noarch 17/55
error: unpacking of archive failed on file /usr/lib/python2.7/site-packages/urllib3/packages/ssl_match_hostname: cpio: rename
error: python-urllib3-1.10.2-5.el7.noarch: install failed
and I try reinstall it then got same error
# yum install python-urllib3
Error unpacking rpm package python-urllib3-1.10.2-5.el7.noarch
error: unpacking of archive failed on file /usr/lib/python2.7/site-packages/urllib3/packages/ssl_match_hostname: cpio: rename
Verifying : python-urllib3-1.10.2-5.el7.noarch 1/1
Failed:
python-urllib3.noarch 0:1.10.2-5.el7
Complete!
it's failed but final show Complete!, how it Complete!?
so i gg found tianchao friends said it's conflict with pip version
https://blog.csdn.net/u013614281/article/details/76832818
and i uninstall pip version and instal yum version
pip uninstall urllib3
yum install python-urllib3
after that i got another error
pkg_resources.DistributionNotFound: The 'urllib3<1.23,>=1.21.1' distribution was not found and is required by requests
so, what fuck, i'm crying 😭
after that tried
pip uninstall requests
yum remove python-requests
yum install python-requests
yum install certbot
and it works .....
so i think is requests version not match urllib3
so it tried in anther same env machine
first remove requests and urllib3
pip uninstall requests
pip uninstall urllib3
yum remove python-urllib3
yum remove python-requests
install certbot
that OK
wgqi1126
on 13 Jul 2018
This error is actually printed because of a failed try..catch in the internal python code of requests :
try:
import urllib3
except:
import requests.packages.urllib3
This issue happens when urllib3 cannot be found, but also when urllib3 cannot be loaded for whatever reason.
Augustin-FL
on 24 Apr 2019
You can remove the old cerbot, and then try to install it via pip. which should work.
sudo pip install certbot
hyliker
on 12 Jul 2019
I has try it ,use these commands, and it works !
pip uninstall requests pip uninstall urllib3 yum remove python-urllib3 yum remove python-requests yum install python-urllib3 yum install python-requests yum install certbot yum install docker-compose
Great, problem resolved !
fbens
on 2 Nov 2019
Install by certbot-auto script is recommend, which have not this issue.
cpu100
on 2 Dec 2019
To clarify, the recommended installation method on RHEL 7 based systems is to use EPEL.
The problems in this thread are usually caused by having a broken Python installation caused by packages installed from pip conflicting with the ones installed from yum. Removing the packages you've installed through pip should solve the problem.
bmw
on 2 Dec 2019
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Most helpful comment
Update. This seems to have fixed it...
pip install requests urllib3 pyOpenSSL --force --upgrade