Cartodb: UI does not show search link in category widget

Created on 30 Jun 2017 · 12Comments · Source: CartoDB/cartodb

Context

I was testing something else, related with widgets and found out that my chrome browser in my ubuntu linux does not show the search link in category widgets.

Steps to Reproduce

Open this embed in my computer with my chrome: https://team.carto.com/u/rtorre/builder/7eee47fb-3a67-4491-b137-abe037ddb296/embed

Current Result

Here is a screenshot of builder showing the element that is not rendered. CSS properties are computed in such a way it has height = 0 for some reason, as shown in the screenshot.

Expected result

This is how it works in all other browsers (chrome or firefox, as long as they are not my chrome in my linux):

Browser and version

Google Chrome   59.0.3071.115 (Official Build) (64-bit)
Revision    3cf8514bb1239453fd15ff1f7efee389ac9df8ba-refs/branch-heads/3071@{#820}
OS  Linux
JavaScript  V8 5.9.211.38
Flash   26.0.0.131 /home/rtorre/.config/google-chrome/PepperFlash/26.0.0.131/libpepflashplayer.so
User Agent  Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36
Command Line    /usr/bin/google-chrome-stable --flag-switches-begin --flag-switches-end
Executable Path /opt/google/chrome/google-chrome
Profile Path    /home/rtorre/.config/google-chrome/Default

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 16.04 LTS
Release:    16.04
Codename:   xenial

.carto file

This is the base .carto file that I worked with, but it shouldn't matter that much which one to use:

An_overview_of_Nigeria_institutions__on_2017-03-13_at_11.51.55_.zip

Additional info

No error in requests nor in js console.

I asked several colleagues with linux machines to try the same embed with chrome. I was the only one having that problem.

Consider this low priority for the moment, as I'm the only one affected and I have a workaround. But lets keep track of especially it in case we find out there are more people affected.

cc/ @jsanz and @xavijam for awareness.

Frontend bug

Source

rafatower

All 12 comments

I think I found the error but I don't know how to continue the debugging session w/o help from frontend:

It is failing in this line, which is weird:

https://github.com/CartoDB/deep-insights.js/blob/d340b02989df36eb771df2adfbea4a6b704cf9b4/src/api/create-dashboard.js#L102

Out of curiosity, where are those traces logged? I don't see anything in the console.

rafatower on 30 Jun 2017

Happening for S/B 12983454 in

same as above Google Chrome 59.0.3071.115 (Build oficial) (64 bits)
Firefox 52.0.1 (32-bit)

ztephm on 5 Jul 2017

@ztephm the operating system details can be relevant as well. Could you please add any info about Linux flavor and version? cheers!

rafatower on 5 Jul 2017

this happened to me several times in the past, but I couldn't find a pattern to replicate it. I reached a point when I started guessing it had something to do with the datatype of the column or the existance of weird characters

saleiva on 6 Jul 2017

@rafatower client's using Windows 7 Pro SP1 64bit

ztephm on 6 Jul 2017

An Enterprise user is reporting this issue using Windows10 (Surface Pro4) - Chrome Version 59.0.3071.115.

S/B: 13289673

@rafatower - any update on this issue?

michellechandra on 31 Jul 2017

I reported the bug the best I could and I investigated the root cause and documented my findings, but as stated above I cannot pursue it any further w/o some help from others.

I added it to the response kanban (as candidate) for prioritization cc/ @noguerol

rafatower on 1 Aug 2017

❤1

it happened to me two or three time yesterday in Firefox.