Cachet: Error 500 when trying to access /setup

[Flusinerd]

Hello, Im trying to install Cachet on my Windows Apache-Webserver.
I am getting the following error, when trying to run the composer install --no-dev -o command:

Script php artisan optimize --force handling the post-install-cmd event returned with error code 255

I can run the same command with the -no-scripts flag without issues. But I cannot access the page after install, when it redirects me to /setup.

My access.log:

84.118.113.207 - - [27/Nov/2018:10:44:17 +0100] "GET / HTTP/1.1" 302 364
84.118.113.207 - - [27/Nov/2018:10:44:18 +0100] "GET /setup HTTP/1.1" 500 

My VHost:

DocumentRoot "C:\Apache24\htdocs\status\public"
DirectoryIndex index.php
<Directory "C:\Apache24\htdocs\status\public">
    Options Indexes MultiViews FollowSymLinks
    AllowOverride all
    Require all granted
</Directory>

My enabled modules:

LoadModule actions_module modules/mod_actions.so
LoadModule alias_module modules/mod_alias.so
LoadModule allowmethods_module modules/mod_allowmethods.so
LoadModule asis_module modules/mod_asis.so
LoadModule auth_basic_module modules/mod_auth_basic.so
LoadModule authn_core_module modules/mod_authn_core.so
LoadModule authn_file_module modules/mod_authn_file.so
LoadModule authz_core_module modules/mod_authz_core.so
LoadModule authz_groupfile_module modules/mod_authz_groupfile.so
LoadModule authz_host_module modules/mod_authz_host.so
LoadModule authz_user_module modules/mod_authz_user.so
LoadModule autoindex_module modules/mod_autoindex.so
LoadModule cgi_module modules/mod_cgi.so
LoadModule dir_module modules/mod_dir.so
LoadModule env_module modules/mod_env.so
LoadModule include_module modules/mod_include.so
LoadModule info_module modules/mod_info.so
LoadModule isapi_module modules/mod_isapi.so
LoadModule log_config_module modules/mod_log_config.so
LoadModule mime_module modules/mod_mime.so
LoadModule negotiation_module modules/mod_negotiation.so
LoadModule rewrite_module modules/mod_rewrite.so
LoadModule setenvif_module modules/mod_setenvif.so
LoadModule socache_shmcb_module modules/mod_socache_shmcb.so
LoadModule ssl_module modules/mod_ssl.so
LoadModule status_module modules/mod_status.so

The php_errors.log in the project folder:
```
[27-Nov-2018 10:00:24 UTC] PHP Fatal error: Uncaught ErrorException: count(): Parameter must be an array or an object that implements Countable in C:\Apache24\htdocs\status\vendor\graham-campbell\exceptions\src\ExceptionIdentifier.php:51
Stack trace:

0 [internal function]: Illuminate\Foundation\Bootstrap\HandleExceptions->handleError(2, 'count(): Parame...', 'C:\Apache24\htd...', 51, Array)

1 C:\Apache24\htdocs\status\vendor\graham-campbell\exceptions\src\ExceptionIdentifier.php(51): count(NULL)

2 C:\Apache24\htdocs\status\vendor\graham-campbell\exceptions\src\ExceptionHandlerTrait.php(51): GrahamCampbell\Exceptions\ExceptionIdentifier->identify(Object(ErrorException))

3 C:\Apache24\htdocs\status\vendor\laravel\framework\src\Illuminate\Foundation\Bootstrap\HandleExceptions.php(79): GrahamCampbell\Exceptions\ExceptionHandler->report(Object(ErrorException))

4 [internal function]: Illuminate\Foundation\Bootstrap\HandleExceptions->handleException(Object(ErrorException))

5 {main}

thrown in C:\Apache24\htdocs\status\vendor\graham-campbell\exceptions\src\ExceptionIdentifier.php on line 51
[27-Nov-2018 10:00:24 UTC] PHP Fatal error: Uncaught ErrorException: count(): Parameter must be an array or an object that implements Countable in C:\Apache24\htdocs\status\vendor\graham-campbell\exceptions\src\ExceptionIdentifier.php:51
Stack trace:

0 [internal function]: Illuminate\Foundation\Bootstrap\HandleExceptions->handleError(2, 'count(): Parame...', 'C:\Apache24\htd...', 51, Array)

1 C:\Apache24\htdocs\status\vendor\graham-campbell\exceptions\src\ExceptionIdentifier.php(51): count(NULL)

2 C:\Apache24\htdocs\status\vendor\graham-campbell\exceptions\src\ExceptionHandlerTrait.php(51): GrahamCampbell\Exceptions\ExceptionIdentifier->identify(Object(Symfony\Component\Debug\Exception\FatalErrorException))

3 C:\Apache24\htdocs\status\vendor\laravel\framework\src\Illuminate\Foundation\Bootstrap\HandleExceptions.php(79): GrahamCampbell\Exceptions\ExceptionHandler->report(Object(Symfony\Component\Debug\Exception\FatalErrorException))

4 C:\Apache24\htdocs\status\vendor\laravel\framework\src\Illuminate\Foundation\Bootstrap\HandleExceptions.php(118): in C:\Apache24\htdocs\status\vendor\graham-campbell\exceptions\src\ExceptionIdentifier.php on line 51

````

My Apache2 Error.log is clean

Any suggestions on how to fix this?
I am trying to install the latest version

Sincerly,
Jan

[welcome[bot]]

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If you're looking for support, you should try the Slack group by registering your email address at https://cachethq-slack.herokuapp.com. Alternatively, email [email protected] for our Professional support service (please note, this a paid service.)
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[Flusinerd]

Sry, I forgot my .env

APP_ENV=production
APP_DEBUG=false
APP_URL=http://62.138.21.253:502/
APP_KEY=d08huzFBvyfuobsV2D0fn4EeTwZnsAVX

DB_DRIVER=mysql
DB_HOST=130.180.31.138
DB_DATABASE=navigatemStatus
DB_USERNAME=###
DB_PASSWORD=###
DB_PORT=3306

CACHE_DRIVER=file
SESSION_DRIVER=file
QUEUE_DRIVER=database
CACHET_EMOJI=false

MAIL_DRIVER=smtp
MAIL_HOST=mailtrap.io
MAIL_PORT=2525
MAIL_USERNAME=null
MAIL_PASSWORD=null
MAIL_ADDRESS=null
MAIL_NAME=null
MAIL_ENCRYPTION=tls

REDIS_HOST=null
REDIS_DATABASE=null
REDIS_PORT=null

GITHUB_TOKEN=null

Yes, the SQL-Server runs on a different machine, but there are no issues with that server, since my other services are working fine

[Didr]

Can you post a list of your loaded PHP extensions?

[Extarys]

@Didr I face the same issue.

php -v
PHP 7.2.13 (cli) (built: Dec 8 2018 12:11:34) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies

php -m returns:

[PHP Modules]
apc
apcu
bz2
calendar
Core
ctype
curl
date
dom
exif
fileinfo
filter
ftp
gd
gettext
hash
iconv
json
libxml
mbstring
mcrypt
openssl
pcntl
pcre
PDO
pdo_pgsql
pdo_sqlite
pgsql
Phar
posix
readline
Reflection
session
shmop
SimpleXML
sockets
SPL
sqlite3
standard
sysvmsg
sysvsem
sysvshm
tokenizer
wddx
xml
xmlreader
xmlwriter
xsl
zlib

public folder have permission 770
status.domain.com folder have 750 persmission
status.domain.com/storage folder have 777 permission

[agentcobra]

see #3301

No, 2.3 is the latest release, and will work on PHP upto 7.1. Very latest unreleased 2.4 will work on up to PHP 7.3.

[Extarys]

I couldn't install version 2.4 as it didn't appear in the list of available versions, but I'll be patient :D

[jbrooksuk]

2.4 is available if you pull down with Git?

[MayhemBill]

I have this issue, but I am running the latest git commit to 2.4?

[shengbinxu]

I have the same error。
as @agentcobra say, my php version is 7.2. and after I change branch to 2.4, and execute 'composer install', and all is ok