Browser-laptop: Clicking on Dashlane icon goes to about:blank

[kenorb]

Description

I've enabled Dashlane as my password manager and I've also desktop app running and it works in other web browsers. When I click the Dashlane icon:
, and new tab is open, but nothing is loaded. The tab reads Untitled and its address is about:blank.

Steps to Reproduce

1. Enable Dashlane as password manager.
2. Click on the top-right Dashlane icon (should be grayed-out).

Actual result:

Reproduces how often: Always.

Brave Version

Brave: 0.20.46
V8: 6.4.388.41
rev: 5eb035c2d68225994a572a1d62861cf961355ab2
Muon: 4.8.2
OS Release: 17.3.0
Update Channel: Release
OS Architecture: x64
OS Platform: macOS
Node.js: 7.9.0
Brave Sync: v1.4.2
libchromiumcontent: 64.0.3282.140

Reproducible on current live release: Yes.

[eljuno]

Can not reproduce on Win 8.1 x64 with Brave 0.21.18 and Dashlane extension 5.15.1

• Clicking grayed Dashlane icon will open Dashlane app log-in dialog.
• Log-in to Dashlane app make Dashlane extension active and logged in.

[Userbv]

Same problem for me here (on similar configuration).
MacOs 10,13,3
Brave: 0,21,18

[leiberl]

Same here. The extension doesn't work at all.
MacOs 10,13,3
Brave: 0,21,18

[eljuno]

++ from community https://community.brave.com/t/dashlane-sign-on-does-not-work/17422?u=eljuno

cc @bsclifton @jonathansampson for visibility. :)

[jasonrsadler]

Reproduced on current master:

Brave: 0.22.0
V8: 6.4.388.45
rev: 5143bd31919679cf385085020310dfcd8aa117a1
Muon: 5.0.6
OS Release: 10.0.16299
Update Channel: Release
OS Architecture: x64
OS Platform: Microsoft Windows
Node.js: 7.9.0
Brave Sync: v1.4.2
libchromiumcontent: 64.0.3282.167

[eljuno]

+1 from community https://community.brave.com/t/dashlane-extension-not-working/17523?u=eljuno

Brave: 0.21.18 on Windows 10

The extension is on in preferences but is greyed out in Brave and clicking on the icon results only in an untitled tab opening

[ConnoisseurDave]

same issue reproduced consistently here
Brave: 0.21.18
V8: 6.4.388.41
rev: 580be78
Muon: 4.8.2
OS Release: 10.0.16299
Update Channel: Release
OS Architecture: x64
OS Platform: Microsoft Windows 10
Node.js: 7.9.0
Brave Sync: v1.4.2
libchromiumcontent: 64.0.3282.140

Dashlane: 5.7

[bsclifton]

+1 from @Ben-Epstein via https://github.com/brave/browser-laptop/issues/13448

The dashlane plugin for brave is no longer working on V0.21.18
When attempting to click "login" on login box, or the icon on top left, new blank tab opens but nothing ever loads.

[bsclifton]

+1 from @iamaya via https://github.com/brave/browser-laptop/issues/13479

Steps to Reproduce

1. Open Preferences -> Extensions
2. Turn On Dashlane Plugin
3. Dashlane icon (greyed out) shows up in the top bar
4. Opens an empty tab when clicked on the Dashlane icon and nothing happens

[CountZachula]

Same issue here---only I discovered it when attempting to log into Dashlane from a form popover. See screenshot.

Brave: 0.21.24
V8: 6.5.254.36
rev: 19c78a1624118e344852c4c0f44c0d45be841b5f
Muon: 4.9.3
OS Release: 17.4.0
Update Channel: Release
OS Architecture: x64
OS Platform: macOS
Node.js: 7.9.0
Brave Sync: v1.4.2
libchromiumcontent: 65.0.3325.162

Steps to Reproduce

1. Enable Dashlane plugin
2. Navigate to a login form
3. Focus on form and Dashlane sign-in prompt should appear
4. Click "Log in now"
5. about:blank tab is created

EDIT: I also noticed that you can't navigate or close the new tab using keyboard shortcuts once it's created.

[leiberl]

I still have the same issue although I have updated Brave.
Mac 10.13.3

Brave: 0.21.24
V8: 6.5.254.36
rev: 19c78a1624118e344852c4c0f44c0d45be841b5f
Muon: 4.9.3
OS Release: 17.4.0
Update Channel: Release
OS Architecture: x64
OS Platform: macOS
Node.js: 7.9.0
Brave Sync: v1.4.2
libchromiumcontent: 65.0.3325.162

[btlechowski]

Reproduced in v0.22.6 Win7

[LightenedOne]

I was able to fix this issue in a roundabout way.

By going to the Dashlane website and logging in on Brave, the login page was treated as a Chrome extension. When I logged in, Dashlane finally began working on Brave, storing passwords and such.

I'd rather login on the extension itself, but this worked. Hope it helps.

[iamaya]

@Dawsonjjune - This works on the Mac. Good suggestion. Thanks!

[eljuno]

+1 from community https://community.brave.com/t/dashlane-extension-does-not-work-opens-an-empty-tab-when-trying-to-auth/18666?u=eljuno

+1 from Twitter https://twitter.com/NorthernVillain/status/978626877534302208

[niallone]

Can confirm that going to the Dashlane website and logging in causes the greyed out icon to become active again, and appears to resolve the problem. Thanks for the suggestion @Dawsonjjune

Brave: 0.21.24
V8: 6.5.254.36
rev: 19c78a1624118e344852c4c0f44c0d45be841b5f
Muon: 4.9.3
OS Release: 17.4.0
Update Channel: Release
OS Architecture: x64
OS Platform: macOS
Node.js: 7.9.0
Brave Sync: v1.4.2
libchromiumcontent: 65.0.3325.162

[eljuno]

+1 from community https://community.brave.com/t/dashlane-extension-not-working-opens-blank-tab/19003?u=eljuno

[srirambv]

+1 from https://community.brave.com/t/dashlane-isnt-helping/22880

[bsclifton]

workaround described here by @yar05:
https://github.com/brave/browser-laptop/issues/13479#issuecomment-386884245

[ Posting here as it appears first in google results ]

To fix this problem :

Open : https://app.dashlane.com in the brave browser as normal page, log in, restart browser.
Extension should start working.

If that doesn’t work :

type chrome-extension://fdjamakpfbbddfjaooikfcpapjohcfmg/login in the address bar then log in. Restart browser.

Extension should be working now.

PS. got few core dumps on linux trying to user the extension so might actually be unstable.

[Kartereo]

I can confirm that the first fix from bsclifton has worked for me. Windows 10 x64, latest brave version.

[Kartereo]

I have been noticing every time I close brave and reopen that I have to go and sign into dashlane every time. Is there any way that we can get this fixed? I never use to have this problem, I have no idea what has changed.

[Kartereo]

So when is this going to be fixed? Every time we close the browser we are automatically logged out. This as a base feature needs to be fixed especially when its is the main featured plugin. Please update us on the current status of this.

[pmcmm]

@Dawsonjjune it worked your solution! Thanks!

@ScoobyJD I think what changed is that before it was using the windows app which popping up each time you clicked on the little button and now it is built-in in the extension. I guess that change hasn't been introduced in Brave yet.

Any idea when you plan to introduce this? At least to flag it as bug?

[darkdh]

fixed in muon 8.0.9

[srirambv]

Verified on Windows 10 x64 using

• 0.23.105 9a46f8f
• Muon 8.0.9
• libchromiumcontent 68.0.3440.84

Cases:

• Verified enabling extension opened Dashlane create account page
• Verified Autofill works on a saved credential in Dashlane
• Verified clicking on Dashlane icon open up vault manager
• Verified no errors shown on extension background page

Verified on macOS 10.13.6 using the following build:

• 0.23.105 9a46f8f
• Muon: 8.0.9
• libchromiumcontent 68.0.3440.84

Cases:

• verified that enabling Dashlane didn't cause any errors/issues
• verified that clicking on the Dashlane opened a new tab with the login/create a new account page
• verified that you can create a new account/login after clicking on the Dashlane button
• verified that clicking on the Dashlane button opens the vault manager when you're logged in
• verified that brave automatically logs into websites that have saved credentials

PASSed on Ubuntu 17.10 x64

• 0.23.105 9a46f8f
• Muon 8.0.9
• libchromiumcontent 68.0.3440.84
  Cases: all above