Brave-browser: Cannot delete 'Default' user profile

[maurelian]

Description

• Recently a new profile named 'Person 1' started appearing in the menu. I cannot delete this account, and it is the default option when switching profiles, so it's quite annoying.

Steps to Reproduce

Approach 1:

1. See undesired profile in menu named Person 1.
2. Go to "Manage People", click on 3-dots button for Person 1, click 'Delete this person'
3. Exit and restart brave.
4. Person 1 is back

Approach 2:

1. See undesired profile in menu named Person 1.
2. Open brave://version, look for Profile Path, which is ~/.config/BraveSoftware/Brave-Browser/Default
   
   
   
   1. Delete that directory.
   
   
   2. Restart Brave.
   
   
   3. Person 1 is back. The directory is back.
   
   

Actual result:

Expected result:

Person 1 does not come back.

Reproduces how often:

Easily reproduced.

Brave version (brave://version info)

Brave | 0.62.51 Chromium: 73.0.3683.103 (Official Build)unknown (64-bit)
Revision | e82a658d8159cabbd4938c1660f9bb00b4a82a23-refs/branch-heads/3683@{#902}
OS | Linux

Other Additional Information:

• Does the issue resolve itself when disabling Brave Shields?

No.

• Does the issue resolve itself when disabling Brave Rewards?

Doubtful.

• Is the issue reproducible on the latest version of Chrome?

No. There is no unwanted profile when I open Chrome version 74.0.3729.131 (Official Build) (64-bit)

[Corgi]

I also have this issue. I use Brave on a Windows machine and a Mac, and this issue only manifests on the Windows install.

[rebron]

cc: @kjozwiak To see if this is an issue on Windows.

Also need to update reproducible steps.

[srirambv]

Here's the proper reproducible steps

1. Start a clean profile
2. Click on people icon and click on Manage people
3. Add a new person in Manage people window
4. Click on Person 2 window and click on people icon, lists Person 1 in the list
5. In manage people window, click on 3 dots of Person 1 and delete it
6. Open Person 2window and click on people icon, still lists Person 1 there. Clicking that will create a new Person 1 window

[kjozwiak]

@srirambv can you reproduce the above on Win as well or this strictly occurring on Linux only?

[srirambv]

Yet to check on Windows.

[srirambv]

This seems to be a problem on Linux only. Verified the same steps from https://github.com/brave/brave-browser/issues/4599#issuecomment-499962715 on Windows and it doesn't show Person 1 option in people menu drop down after its removed.

[sumitkumar1209]

Happening to me on
macOS v10.14.5

and

Brave desktop
Version 0.66.99 Chromium: 75.0.3770.100 (Official Build) (64-bit)

[theAeon]

Happening on Win here

Brave | 0.66.99 Chromium: 75.0.3770.100 (Official Build) (64-bit)
-- | --
Revision | cd0b15c8b6a4e70c44e27f35c37a4029bad3e3b0-refs/branch-heads/3770@{#1033}
OS | Windows 10 OS Version 1903 (Build 18362.239)

Others have reproduced the issues here:
https://www.reddit.com/r/brave_browser/comments/btoibq/how_do_i_stop_person_1_profile_from_creating

[GeetaSarvadnya]

This issue is Reproducible on Windows 10 x64

Brave | 0.67.112 Chromium: 76.0.3809.62 (Official Build) beta (64-bit)
-- | --
Revision | 7b77856b3aa34d72f246d12340fc1ded8b2c0e83-refs/branch-heads/3809@{#798}
OS | Windows 10 OS Version 1803 (Build 17134.523)

[aapit]

This error is still occurring in Brave on Linux.

Brave version: 0.67.123
OS: Ubuntu 19.04

[georgewitteman]

I have this issue on macOS 10.14.6 and Brave Version 0.68.132 Chromium: 76.0.3809.132 (Official Build) (64-bit)

[yatobjection]

I have the same issue.

OS: Windows 10
Brave: Version 0.68.140 Chromium: 77.0.3865.90 (Build officiel) (64 bits)

[iranmarcius]

Happening here:

Brave | 0.68.142 Chromium: 77.0.3865.90 (Versão oficial) 64 bits
Revision| 58c425ba843df2918d9d4b409331972646c393dd-refs/branch-heads/3865@{#830}
SO | Windows 10 OS Version 1903 (Build 18362.356)

[iranmarcius]

I thought it would happen only when I deleted "person 1" profile, as a a consequence of Brave recreating and selecting the default profile automatically.

But it's not it. From time to time, even with a pre-existent "person 1" profile Brave keeps selecting when open. It's not a huge problem, of course, but it's a litte bit anoying.

[Brave-Matt]

+1 from reddit
https://www.reddit.com/r/brave_browser/comments/dffjwp/user_profile_person_1_keeps_appearing_everytime/

[luangjokaj]

I have the same issue. When I installed Brave, I created +2 new accounts, then deleted the first "original" account. After restarting Brave "Person 1" always keeps coming back.

Brave | 0.69.132 Chromium: 77.0.3865.90 (Official Build) (64-bit)
Revision | 58c425ba843df2918d9d4b409331972646c393dd-refs/branch-heads/3865@{#830}
OS | macOS Version 10.15 (Build 19A583)

[LaurenWags]

Reproduced on macOS

Brave | 0.69.132 Chromium: 77.0.3865.90 (Official Build) (64-bit)
-- | --
Revision | 58c425ba843df2918d9d4b409331972646c393dd-refs/branch-heads/3865@{#830}
OS | macOS Version 10.13.6 (Build 17G5019)

Reproduced using scenario from https://github.com/brave/brave-browser/issues/4599#issuecomment-540166679

[garroch]

Reproduced on Windows 10, also using scenario from https://github.com/brave/brave-browser/issues/4599#issuecomment-540166679

Version: 0.70.122 Chromium: 78.0.3904.87 (Official Build) (64-bit)
OS: Windows 10 Home v.1903 build 18362.418

[glgomes]

This error is still happening in Version 1.0.0 Chromium: 78.0.3904.97 (Official Build) (64-bit)

There is a workaround:
1) Go to your .config folder (something like /home/youruser/.config/BraveSoftware/Brave-Browser);
2) Backup your Default, Profile 1, Profile 2, Profile 3... folders somewhere else (if anything goes wrong you can restore to your original state);
3) Close all Brave windows, delete the contents of Default folder and move the contents of any other profile to the Default folder. Then you can delete empty folder;
4) Restart Brave.

[garroch]

I had previously reported this issue on Win10 / Brave 0.70.122, but this appears to be resolved in 1.0.0.

I completely uninstalled Brave 0.70.122 (selecting the option to erase all website data on uninstall), then reinstalled a fresh copy of 1.0.0.

[chiselwright]

Seeing the issue on:

OS|macOS Catalina 10.15.2
--|-----------------
Brave|Version 1.2.41 Chromium: 79.0.3945.88 (Official Build) (64-bit)

[Jammerlee]

Also having this issue on Windows 10 x64

[alexanderlarsen]

I have this issue as well.

Win 10 x64
Brave: Version 1.5.115 Chromium: 80.0.3987.149 (Official Build) (64-bit)

[MrTheRich]

Still having this issue as well.
Fresh install, no other versions installed before this.

Win 10 x64
Vrave: Version 1.5.123 Chromium: 80.0.3987.163 (Official Build) (64-bit)

[Jecht5]

Still having this issue as well.

Win 10
Version 1.13.82 Chromium: 85.0.4183.83 (Official Build) (64-bit)