Botframework-webchat: WebSocket handshake/connection faild to cognitiveservices in webchat-es5.js

[Akkilz]

webchat-es5.js:79 WebSocket connection to 'wss://westeurope.stt.speech.microsoft.com/speech/recognition/interactive/cognitiveservices/v1?language=en&format=detailed&Authorization=eyJhb...gDo9A-M&X-ConnectionId=C7C387E721614770B0325717B41A6309' failed: Error during WebSocket handshake: Unexpected response code: 400
Open @ webchat-es5.js:79

In few chrome is working but in few chrome browser its failing not sure how to resolve this.

(Edited by @compulim for formatting and removing sensitive content)

[corinagum]

@Akkilz could you provide repro steps for this error? Copy-pasting your Web Chat index.html may also help.

[Akkilz]

Hi,

thanks for your response, be low is the code I am using it. Its throwing err in edge as well.

Error :
SCRIPT12002: WebSocket Error: Network Error 12002, The Operation timed out.
js file used : webchat-ed5.js

var nonIECode = function () {
                window.WebChat.createCognitiveServicesSpeechServicesPonyfillFactory({ subscriptionKey: speechSecret, region: region }).then(function (res) {
                    webSpeechPonyfillFactory = res;
                    return;
                }).then(function () {

                window.WebChat.renderWebChat({
                    directLine: window.WebChat.createDirectLine({
                        secret: dlSecret
                    }),
                    webSpeechPonyfillFactory: webSpeechPonyfillFactory
                }, document.getElementById('webchat'));

                document.querySelector('#webchat > *').focus();
            });
        };

Kindly let me if any.

[corinagum]

Can you confirm you are using webchat-es5 instead of webchat-ed5?

Could you provide the details on what the 400 error is? You can open the Network tab and get the HTTP response on the error. I think this is a Cognitive Services issue but the error may prove otherwise.

[Akkilz]

its es5.js, typo issue, i will check the network tab and share you the analysis details.

[corinagum]

I have a repro of this issue #1845. I'm going to pin this issue. To anyone else experiencing this, please add the details of the 400 error from your network tab. I will be looking into this today.

[corinagum]

@Akkilz Network Header:

@NoDirective

[NoDirective]

[compulim]

I am connecting with Cognitive Services team and see if they can jump in and help.

[rhurey]

Sorry the result message didn't contain enough information to diagnose the failure.

The language specified in all three requests isn't a supported language code.

The language specified needs to be from the support list of languages you can find at https://docs.microsoft.com/en-us/azure/cognitive-services/speech-service/language-support.

While the value is case insensitive, the speech service does require the 4 letter language code.

[compulim]

Great. @Akkilz is using en-DE and @NoDirective is using ja (instead of ja-JP).

Mystery solved!