Botframework-sdk: [Skype for Business] doesn't support HTML messages

[pavb74]

System Information (Required)

• SDK Version: 3.8.3

Issue Description

No way to send html content to a skype for business connector.
According to https://msdn.microsoft.com/en-us/skype/skype-for-business-bot-framework/docs/overview it should be possible.
The messages are always sent as plain text and not html
The only textFormat supported are plain, markdown and xml but xml is only supported by skype

Example Code

Extract from the sample provided for nodejs

// Receive messages from the user and respond by echoing each message back (prefixed with 'You said:')
var bot = new builder.UniversalBot(connector, function (session) {
var msg = new builder.Message(session).text("<b>TEST</b>");
session.send(msg);

});

Expected Behavior

TEST should be displayed in bold

Actual Results

<b>TEST</b> is displayed

[nwhitmont]

@pavb74 You are correct. The documentation is currently wrong.

Skype for Business plans to roll out support for HTML formatted messages in 2-3 weeks, around mid-to-late June

[pavb74]

Thanks a lot

[ne00346536]

@nwhitmont can you please confirm if the html support for skype for business channel version released or not.

[AlmogCohen]

I'd love to hear some updates as well, html support could be very helpful!

UPDATE
Using my own UCWA based integration, it seems that right now the current support for messaging with users is only Plain (even though my integration tell the other side it is supporting html)
https://cl.ly/1d1J3E3Z352g

[rajendrasolleti]

Is there any update on this issue? Seems like html is still not supported.

[AlmogCohen]

Actually seems like I can get HTML messages if the user is using the mobile
app. Never checked if I can send back HTML. Probably their desktop clients
does not support HTML...

On 5 October 2017 at 06:58, rajendrasolleti [e-mail]
wrote:

Is there any update on this issue? Seems like html is still not supported.

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[AlmogCohen]

I've just checked and it seems that UCWA apps are still incapable of sending HTML messages. No need to mention that I went through the process of makeMeAvailable that added Html support for the app. Even after the my app has supportedMessageFormats: ('Plain', 'Html') the negotiatedMessageFormats with users on Android / Mac clients is still Plain.

@nwhitmont 5 months have passed since your last comment. Any updates regarding the support for this feature?

[AlmogCohen]

Is there any plan to add it in the future? It's a bit sad to see this issue closed when it's actually still open and relevant :)

[ganesh1190]

Facing Same issue..! Is there any update on this?

[JasonSowers]

No update at this time. If this change would occur it would be from the Skype for Business team, not from the Bot Framework team. Making it out of scope for this forum, which is why this issue is closed.

[ganesh1190]

Need only BOLD and ITALIC.
Any idea...? Please share.

[ne00346536]

Hi,

You can try mark down language for that not sure will it support or not.

[ganesh1190]

No It Does not work on iOS , Android and Mac clients.

[bora89]

Hey guys, I am from 2018, it is seems like you "roll up in 2-3 weeks" had been too much delayed, don't you think?

[AlmogCohen]

LOL :) It would be wonderful to see the actual HTML support coming in...
For me it is a big minus for the platform as messages formatting always
look awful.

On Mon, Apr 16, 2018 at 1:24 PM, Alexander Borisenko <
[email protected]> wrote:

Hey guys, I am from 2018, it is seems like you "roll up in 2-3 weeks" had
been too much delayed, don't you think?

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Almog Cohen

https://htmlsig.com/signatures/01ADE8F6/edit

[image: Linkedin] http://linkedin.com/in/almogcohen
US: [phone]

[jjohxx]

Need only BOLD and ITALIC.
Any idea...? Please share.

Italic: Put _underscores_ around the words you want to emphasize.
Bold: Put *asterisks* around the words you want to make bold.
https://support.skype.com/en/faq/FA34696/how-do-i-format-text-in-skype-instant-messages

[EricDahlvang]

@jjohxx Have you tried that on a Skype for Business bot? I think it only applies to Skype, but not Skype for Business.