Botframework-sdk: There was an error sending this message to your bot: HTTP status code InternalServerError

[anthonymstephen]

Pre-flight checklist

• [x] I posted a question about this issue on Stack Overflow using the tag botframework.
  

  - [x] I have searched the existing issues before logging a new one.

System Information

C#, VS 2017

Issue Description

I am trying to test the sample application listed in BOT builder for .NET - Getting Started

I am able to test connection to my bot successfully after I publish to Azure. But when I start to chat, it gives error message 'could not send..retry'

There was an error sending this message to your bot: HTTP status code InternalServerError

BTW, it works perfectly in BOT framework emulator

My bot handle is firsttestbot1

My message endpoint is

https://botapplication120170430104028.azurewebsites.net/api/messages

Expected Behavior

The application is supposed to return the length of the string value in web chat channel

Actual Results

But when I start to chat, it gives error message 'could not send..retry'
There was an error sending this message to your bot: HTTP status code InternalServerError

[EricDahlvang]

Are the MicrosoftAppId and MicrosoftAppPassword set in the web.config?

c# <appSettings> <add key="MicrosoftAppId" value="" /> <add key="MicrosoftAppPassword" value="" /> </appSettings>

Also, please upgrade your bot to the latest version via Nuget.

[anthonymstephen]

Yes, that worked. I updated the Microsoft AppId and password. Thank you.

[Pratima1490]

When I am trying to test my ChatBot in https://dev.botframework.com, it gives error message 'could not send..retry'
There was an error sending this message to your bot
I have hosted the Web API in IIS.
I have provided appropriate Microsoft AppId and Password in web.config.Still its not working.Please help.

[EricDahlvang]

@Pratima1490 You've commented on a closed issue.

Please open a new issue, and provide as much information as possible so we are able to help assist in determining what the problem is.

[ErnanColindres]

Hi, I'm trying to connect my bot to an email channel, I have an AD O365 account, but it says "Unable to save"? Can you please tell me, how can I fix this issue. Thank you very much.

[JasonSowers]

@ErnanColindres can you please open a new issue?

[kintalisiva]

where can i find web.config file??

[LucioMSP]

@kintalisiva on your solution - you create a Bot Application right?