Botframework-sdk: Slack interactive messages error - 5XX_service_error

Created on 12 Jul 2016 · 5Comments · Source: microsoft/botframework-sdk

I have just published my V3 version of my bot which is available in slack. The seems to be working well apart from buttons in slack. This is a .NET based bot - are slack buttons even supported in .NET v3?

I have added the https://slack.botframework.com/api/Actions as the Request URL for interactive messages, but when I click a button served up in an options prompt by my bot I get the following message;

'Darn – that didn't work (error message: 5XX_service_error).

Buttons presented and selected in the emulator work fine.

Does anyone have any idea what is happening here?

Thanks

Source

garypretty

Most helpful comment

Your bot doesn't have a verification token which is required to use buttons. Go to the dev portal and edit your config and follow the instructions to enable interactive messages.

craigjensen on 13 Jul 2016

👍3 😄1

All 5 comments

Please add your BotId and we'll take a look.

craigjensen on 13 Jul 2016

Thanks for the quick response, appreciate it!
My AppId is ca6148b6-486d-4e45-b2af-96f683de5e05

garypretty on 13 Jul 2016

Your bot doesn't have a verification token which is required to use buttons. Go to the dev portal and edit your config and follow the instructions to enable interactive messages.

craigjensen on 13 Jul 2016

👍3 😄1

Fantastic. As this was optional when I first setup the Slack connection I hadn't thought to go back and supply this. It is all working now. Thanks for your swift assistance.

garypretty on 13 Jul 2016

I'm facing this issue though I have configured my app with verification token from slack. My app id: c8c4dacd-f7f9-4c9a-a32c-0e7758c3f665. Does anyone have any idea what I could be missing?