Bookmarks: No bookmarks are shown, none can be added

[IzzySoft]

Describe the bug

I've just updated to Bookmarks 2.3.4 (due to heaving my Nexcloud instance to NC15 finally; will upgrade to NC16+ soon). Now, the Bookmarks app is no longer working for me. Tags are shown with the number of bookmarks they cover, but no bookmarks are shown and neither can any be added.

To Reproduce

Steps to reproduce the behavior:

1. Go to 'Bookmarks'
2. See empty list stating no bookmarks exist
3. try to add a bookmark
4. see error that it cannot be created

Expected behavior

Existing bookmarks are shown, new ones can be added.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• OS: Linux Mint 18.3
• Browser Waterfox Classic
• Version Version of what? Desktop (Cinnamon)? Waterfox (2020.02)?

Server (please complete the following information):

• OS: Linux Mint 18.3
• HTTP server: Apache 2.4
• Database MariaDB
• PHP version: 7.0
• Nextcloud version: 15.0.12
• Bookmarks app version: 2.3.4
• Activated Nextcloud Apps:
  
  
  
  • accessibility: 1.1.0
  
  
  • activity: 2.8.2
  
  
  • admin_audit: 1.5.0
  
  
  • bookmarks: 2.3.4
  
  
  • bruteforcesettings: 1.5.0
  
  
  • calendar: 1.6.6
  
  
  • cloud_federation_api: 0.1.0
  
  
  • comments: 1.5.0
  
  
  • contacts: 3.1.6
  
  
  • cookbook: 0.5.7
  
  
  • dav: 1.8.2
  
  
  • drawio: 0.9.5
  
  
  • federatedfilesharing: 1.5.0
  
  
  • federation: 1.5.0
  
  
  • files: 1.10.0
  
  
  • files_markdown: 2.1.0
  
  
  • files_pdfviewer: 1.4.0
  
  
  • files_sharing: 1.7.0
  
  
  • files_texteditor: 2.7.0
  
  
  • files_trashbin: 1.5.0
  
  
  • files_versions: 1.8.0
  
  
  • files_videoplayer: 1.4.0
  
  
  • firstrunwizard: 2.4.0
  
  
  • gallery: 18.2.0
  
  
  • logreader: 2.0.0
  
  
  • lookup_server_connector: 1.3.0
  
  
  • nextcloud_announcements: 1.4.0
  
  
  • notifications: 2.3.0
  
  
  • oauth2: 1.3.0
  
  
  • password_policy: 1.5.0
  
  
  • provisioning_api: 1.5.0
  
  
  • serverinfo: 1.5.0
  
  
  • sharebymail: 1.5.0
  
  
  • support: 1.0.0
  
  
  • survey_client: 1.3.0
  
  
  • systemtags: 1.5.0
  
  
  • tasks: 0.11.3
  
  
  • theming: 1.6.0
  
  
  • twofactor_backupcodes: 1.4.1
  
  
  • updatenotification: 1.5.0
  
  
  • workflowengine: 1.5.0
  
  
• Nextcloud configuration:

JSON

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "nebo.qumran.org"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "15.0.12.1",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "check_for_working_webdav": false,
        "check_for_working_htaccess": false,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "trashbin_retention_obligation": "30, 180",
        "versions_retention_obligation": "90, 365",
        "maintenance": false,
        "secret": "***REMOVED SENSITIVE VALUE***",
        "loglevel": 2,
        "overwrite.cli.url": "https:\/\/nebo.qumran.org:4443\/owncloud",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "sendmail",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "ssl",
        "mail_smtpport": "589",
        "theme": ""
    }
}

• Nextcloud external user backend: none

Additional context

I've seen #841 – but PHP 7.1+ is not available on my current setup. As the Bookmarks app is essential to me (my backlog is in there), I'm in a mess now. If there's a Bookmarks version I can downgrade to (which still supports PHP 7.0 AND Nextcloud 15+), that would be much appreciated (including a hint on how to downgrade). A system upgrade is out of the question currently (I'm already drowning in tasks).

I've also seen #709 – and yes, php-intl is installed.

Web server error log

A bit much :wink:

Nextcloud log (nextcloud/data/nextcloud.log)

ParseError: syntax error, unexpected '='
    /var/www/nextcloud/lib/composer/composer/ClassLoader.php - line 322:
    Composer\Autoload\includeFile("/var/www/ne ... p")
    <<closure>>
    Composer\Autoload\ClassLoader->loadClass("OCA\\Bookma ... r")
    /var/www/nextcloud/apps/bookmarks/lib/AppInfo/Application.php - line 65:
    spl_autoload_call("OCA\\Bookma ... r")
    /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php - line 118:
    OCA\Bookmarks\AppInfo\Application->OCA\Bookmarks\AppInfo\{closure}("*** sensiti ... *")
    /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php - line 117:
    Pimple\Container->offsetGet("BookmarkController")
    /var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php - line 419:
    OC\AppFramework\Utility\SimpleContainer->query("BookmarkController")
    /var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php - line 397:
    OC\AppFramework\DependencyInjection\DIContainer->queryNoFallback("BookmarkController")
    /var/www/nextcloud/lib/private/AppFramework/App.php - line 95:
    OC\AppFramework\DependencyInjection\DIContainer->query("BookmarkController")
    /var/www/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php - line 47:
    OC\AppFramework\App::main("BookmarkController", "getBookmarks", "*** sensiti ... *", { _route: "b ... "})
    <<closure>>
    OC\AppFramework\Routing\RouteActionHandler->__invoke({ _route: "b ... "})
    /var/www/nextcloud/lib/private/Route/Router.php - line 297:
    call_user_func(OC\AppFramew ... {}, { _route: "b ... "})
    /var/www/nextcloud/lib/base.php - line 987:
    OC\Route\Router->match("/apps/bookm ... k")
    /var/www/nextcloud/index.php - line 42:
    OC::handleRequest()

Browser log
Error: Request failed with status code 500 Stack trace: t.exports@https://<server>/nextcloud/apps/bookmarks/js/bookmarks.main.js?v=5ac9ca25-0:323:16635 t.exports@https://<server>/nextcloud/apps/bookmarks/js/bookmarks.main.js?v=5ac9ca25-0:399:2595 t.exports/</f.onreadystatechange@https://<server>/nextcloud/apps/bookmarks/js/bookmarks.main.js?v=5ac9ca25-0:323:15567 actions.js:545:4 Unhandled promise rejection TypeError: d.a.t is not a function Stack trace: C</<@https://<server>/nextcloud/apps/bookmarks/js/bookmarks.main.js?v=5ac9ca25-0:1:18564 N/</<@https://<server>/nextcloud/apps/bookmarks/js/bookmarks.main.js?v=5ac9ca25-0:301:28975 N/<@https://<server>/nextcloud/apps/bookmarks/js/bookmarks.main.js?v=5ac9ca25-0:301:28843 u@https://<server>/nextcloud/apps/bookmarks/js/bookmarks.main.js?v=5ac9ca25-0:301:36737

[IzzySoft]

Notes:

• hints on downgrade
• major distributions (e.g. Debian Buster) still ship PHP 7.0, so requiring a version not available on those is at least a bit problematic
• latest Bookmarks version that seems to meet my requirements: v2.0.3 requires PHP 5.4+ and NC 15+, according to its appinfo/info.xml (confirmation welcome); gmp, intl and mbstring PHP modules will certainly be required by other versions as well.

[marcelklehr]

Ahoy :wave:

Support for php v7.0 was dropped with v2.0.0. Try v1.1.2. It also doesn't require gmp. PHP 7.0 is 5 years old and has been EOL since 2018, afaik.

[IzzySoft]

Thanks @marcelklehr – strange thing is only that even Buster still ships only 7.0. I know Debian isn't exactly known for shipping the latest versions, but EOL...? (for the books: EOL for 7.0 was 1/2019 indeed, see here – and for 7.1 it was 12/2019; 7.2 will be in 12/2020)

Just as safeguard: between 1.1.2 and 2.0.0, have there been any database changes? If so, any pointer on how to rollback those? I do have a backup of the NC database from before the upgrade (and AFAIR I have been running on 1.1.2 or older then) in case I should need to replace the bookmarks table or something like that.

[marcelklehr]

There have been no database migrations since v1.0.7. The next migrations will happen with the release of v3 (sharing, woop, woop).

[IzzySoft]

OK, thanks! Both v2.0.3 and v1.1.2 show the bookmarks. But in the left panel, the tag list is gone (only shows "Ohne Kategorie" ("without category"), and "Add Folder". I'd consider that a "working state" (as I at least can access my bookmarks again). Haven't tested adding bookmarks yet, though (especially via the API, from my Android device).

[IzzySoft]

PS: I've checked all logs. Nothing in the JS console, nothing in the NC log. But Apache shows some 500s in its access.log immediately after the call to bookmarks:

"GET /nextcloud/svg/core/places/link?color=666666 HTTP/1.1" 500

7 times, followed by a

"GET /nextcloud/ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200

Not sure if that's related. That link seems to belong to the Svg color api. No enty in the Apache error.log, though.

Calling that "500" link directly, I get an entry in the nc log:

{"reqId":"XlhgF38AAQEAAFJRn8IAAAAI","level":3,"time":"2020-02-28T00:34:31+00:00","remoteAddr":"xxx.xxx.xxx.xx","user":"me","app":"index","method":"GET","url"
:"\/nextcloud\/svg\/core\/places\/link?color=666666","message":{"Exception":"Exception","Message":"The requested uri(\/nextcloud\/svg\/core\/places\/link) can
not be processed by the script '\/owncloud\/index.php')","Code":0,"Trace":[{"file":"\/var\/www\/nextcloud\/lib\/base.php","line":930,"function":"getRawPathInf
o","class":"OC\\AppFramework\\Http\\Request","type":"->","args":[]},{"file":"\/var\/www\/nextcloud\/index.php","line":42,"function":"handleRequest","class":"O
C","type":"::","args":[]}],"File":"\/var\/www\/nextcloud\/lib\/private\/AppFramework\/Http\/Request.php","Line":784,"CustomMessage":"--"},"userAgent":"Mozilla
\/5.0 (X11; Linux x86_64; rv:56.0) Gecko\/20100101 Firefox\/56.0 Waterfox\/56.3","version":"15.0.12.1"}

[IzzySoft]

Short update: browse, add, delete via API seems to work fine. It seems all I'm missing is the "browse by tag" in the WebIf. As I rarely use that and thus 95% of functionality I use are covered, I find that fair enough – considering I'm still running a Nextcloud version no longer supported which I could upgrade with reasonable effort (putting aside the PHP 7.0 issue I have no control over).

So for NC 15 users: v1.1.2 seems fine. Will test v2.0.3 with NC 16 as soon as time permits and report back then.

Thanks for your help, @marcelklehr!

[IzzySoft]

Ah, last note: cannot test with NC16 as that itself requires PHP 7.1+ – hence you're correct to close this, sorry for not updating earlier…