Azure-docs: cannot install iotedge on windows 10 version 2004

[berre74]

hi,

Would you have any workaround to install IoTEdge on a "windows 10 version 2004"- container host?

I'm stuck after a windows update of my Advantech Industrialized PC.

many thanks in advance,
best regards,

Bernard

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Document Details

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• ID: bf820bbb-9fc6-2037wsl --list --verbose-6d72-c63192763ed6
• Version Independent ID: b0c7e11b-3741-15f6-58e7-8529d492af47
• Content: Supported operating systems, container engines - Azure IoT Edge
• Content Source: articles/iot-edge/support.md
• Service: iot-edge
• GitHub Login: @kgremban
• Microsoft Alias: kgremban

[SatishBoddu-MSFT]

Hello @berre74 Thanks for the feedback!

• Could you please provide the official product link for Advantech Industrialized PC?
• Is this the first time you are installing IoTEdge on this device?
• Has the product manufacturer provided any product Datasheet info on their website related to Azure IoT supported OS?
• Please let us know the exact document which you have followed for your IoTEdge setup?
• Please confirm if you are preparing for production scenarios or development and test scenarios?

We will soon share more info on supported OS!

[berre74]

Hi Satish,
I'm reusing an Advantech UNO-2362G, which did the upgrade to windows 10 without any problem (although a bit slow).
It's a clean install (first time), no previous versions of IoTEdge have been installed on it.
I followed this procedure to install IoTEdge: https://docs.microsoft.com/en-us/azure/iot-edge/how-to-install-iot-edge-windows
I'm preparing for the SIDO-event (3-4 sept) in Lyon, France, as we plan to perform a demo of Industrial-IoT on our joint Codit/Microsoft booth.
Best regards,
Bernard

[SatishBoddu-MSFT]

Hello @berre74 Thanks for sharing the details, We are looking into this and will share the updates soon.

[SatishBoddu-MSFT]

Hello @berre74 , Sorry, I just have a few more queries,

I'm reusing an Advantech UNO-2362G, which did the upgrade to windows 10

1. Could you please confirm if you are using any one of these Windows 10 IoT OS versions?

Windows 10 IoT Core ?
OR
Windows 10 IoT Enterprise ?

2. Can you please provide us the full information on your Device OS with build info as well?

Example: Microsoft® Windows® 10 IoT Enterprise LTSB 2015 Entry EPKEA

3. What was the earlier version of OS on the device?

Meanwhile, I am checking internally with my team!

[berre74]

Hi @SatishBoddu-MSFT

I must admit the Advantech PC is running Windows 10(not Windows 10 IoT).
I will proceed trying to install the Windows 10 IoT Enterprise on it and let you know if this solved my pb.

best regards,

Bernard

[SatishBoddu-MSFT]

Hello @berre74 Thanks for the confirmation!

Please make sure that Windows 10 IoT Ent LTSC version (1809 version, 17763 build) is used.

Also please refer to the document : Supported Windows versions & Tier 1 Supported OS

Please let us know if you need further help in this matter.

[SatishBoddu-MSFT]

Hello @berre74 , Just checking back, please let us know how you are doing!
Let us know if you need further help in this matter.

[berre74]

Hi Satish,
The Advantech UNO2362G machine had a hard time to 'downgrade' from version 2004 to 1809.
Also due to its 2GB memory, it became way too slow to handle Windows 10.
I decided to install Ubuntu Server on it. I'm quite confident that IoTEdge will deploy more smoothly now on this little industrialized PC.
Many thanks for your help again !
Best regards,
Bernard