Azure-docs: Documentation Update

[BrettNoake]

[Enter feedback here]

This doc instructs you to sign out after activating a PIM role, which is supported by the screenshot on the page. In our tenant, we see a message after activating a PIM role that says "When the final stage completes your browser will automatically refresh. You do not have to sign-out and back in again." I'm assuming this is a new feature and the documentation needs to be updated to reflect this change?

Also - we are seeing a 10-20 minute delay after activating a role before actually getting the rights. Is this expected or should I open a support ticket?

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Document Details

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• ID: 43125fc1-f1fb-fa8c-69a6-7866a1b3a1fe
• Version Independent ID: 174dbe2c-7469-a63a-ffd6-757272ce5c50
• Content: Activate my Azure AD roles in PIM - Azure Active Directory
• Content Source: articles/active-directory/privileged-identity-management/pim-how-to-activate-role.md
• Service: active-directory
• Sub-service: pim
• GitHub Login: @curtand
• Microsoft Alias: curtand

[JamesTran-MSFT]

@BrettNoake

Thanks for your feedback! We will investigate and update as appropriate.

[BrettNoake]

Thanks James. Here’s what I see when I activate a role via PIM. The message at the bottom is what has changed.

[cid:[email protected]]

Brett Noake
Digital Workplace Administrator
Chevron Phillips Chemical Company
832-458-3560

From: James Tran - MSFT [e-mail]
Sent: Tuesday, June 2, 2020 12:55 PM
To: MicrosoftDocs/azure-docs [e-mail]
Cc: Noake, Brett R [e-mail]; Mention [e-mail]
Subject: Re: [MicrosoftDocs/azure-docs] Documentation Update (#56199) [EXTERNAL]

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Thanks for your feedback! We will investigate and update as appropriate.

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[JamesTran-MSFT]

@BrettNoake
I was able to look into your issue and will post my findings below.

Findings:

1. When activating the PIM role, you're correct. The "status" screen is different from what the current documentation presents.
   

1. After activation completed my browser did automatically refresh and I saw the role assignment was activated/assigned. I was also able to deactivate the role and see that reflected almost right away.

• For permissions not being granted right after activating a role, you can follow this link for some mitigation steps. Troubleshooting Permissions

Next Steps:
-I'll go ahead and assign this thread to the author to get the updated screenshots uploaded to the documentation.

If you continue to see a performance issue where the role is taking 10-20minutes to assign, then I would definitely create a support request so we can take a deeper look into this issue.

Thank you for your time and patience throughout this issue.

[BrettNoake]

Thanks James,

Regarding the activation, my browser did refresh and show the role was activated. In this case, I activated SP Admin role for myself however when I went to the SP Admin center I still only had my global reader rights and could not make any changes. I went ahead and opened a ticket for that. Thank you for the fast response and taking care of the documentation.

Brett Noake
Digital Workplace Administrator
Chevron Phillips Chemical Company
832-458-3560

From: James Tran - MSFT [e-mail]
Sent: Tuesday, June 2, 2020 4:00 PM
To: MicrosoftDocs/azure-docs [e-mail]
Cc: Noake, Brett R [e-mail]; Mention [e-mail]
Subject: Re: [MicrosoftDocs/azure-docs] Documentation Update (#56199) [EXTERNAL]

* WARNING: This email originated outside of the CPChem network. Use caution opening attachments, clicking web links, or replying. *
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@BrettNoake [github.com]https://urldefense.com/v3/__https:/github.com/BrettNoake__;!!PZLOGLA!QgogoUueJ1luHdJDdmcFzPqav4an_3QR3uecMastDwjkHC8MdHrlIrvNbSmk7A$
I was able to look into your issue and will post my findings below.

Findings:

1. When activating the PIM role, you're correct. The "status" screen is different from what the current documentation presents.
   [image][user-images.githubusercontent.com]https://urldefense.com/v3/__https:/user-images.githubusercontent.com/36619112/83567905-33ab2700-a4d7-11ea-8380-f74405a6d13a.png__;!!PZLOGLA!QgogoUueJ1luHdJDdmcFzPqav4an_3QR3uecMastDwjkHC8MdHrlIruCpGqyWg$

2. After activation completed my browser did automatically refresh and I saw the role assignment was activated/assigned. I was also able to deactivate the role and see that reflected almost right away.

3. For permissions not being granted right after activating a role, you can follow this link for some mitigation steps. Troubleshooting Permissionshttps://docs.microsoft.com/en-us/azure/active-directory/privileged-identity-management/pim-how-to-activate-role?tabs=new#troubleshoot

Next Steps:
-I'll go ahead and assign this thread to the author to get the updated screenshots uploaded to the documentation.

If you continue to see a performance issue where the role is taking 10-20minutes to assign, then I would definitely create a support request so we can take a deeper look into this issue.

Thank you for your time and patience throughout this issue.

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You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub [github.com]https://urldefense.com/v3/__https:/github.com/MicrosoftDocs/azure-docs/issues/56199*issuecomment-637803448__;Iw!!PZLOGLA!QgogoUueJ1luHdJDdmcFzPqav4an_3QR3uecMastDwjkHC8MdHrlIrsoYjzPuA$, or unsubscribe [github.com]https://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/ANJXCKBQKBQOWVWPWQTGHBDRUVR5TANCNFSM4NQ2QPEQ__;!!PZLOGLA!QgogoUueJ1luHdJDdmcFzPqav4an_3QR3uecMastDwjkHC8MdHrlIrvWiMe49g$.

[JamesTran-MSFT]

Assigned issue to author to update screenshot.

New "Status" page: