Azure-docs: AADSTS40016 missing in the list

[danielbjork]

One error code is missing, I get the following everywhere i try to login using my account. Calling MS support didnt help. So if anyone can reach out to me it would be awesome.

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Microsoft Visual Studio

AADSTS40016: The Identity Provider returned an error.
Trace ID: 44a4c708-2efc-414b-8b5c-54e2e8cd2900
Correlation ID: 57555344-5c05-4357-958e-7d2578fe04eb

Timestamp: 2020-05-27 16:58:04Z

OK

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Document Details

⚠ Do not edit this section. It is required for docs.microsoft.com ➟ GitHub issue linking.

• ID: a826ee6f-f457-7109-9f77-67c57977d4e7
• Version Independent ID: 11766f27-492e-a579-dced-8a42528cbb47
• Content: Azure AD authentication & authorization error codes
• Content Source: articles/active-directory/develop/reference-aadsts-error-codes.md
• Service: active-directory
• Sub-service: develop
• GitHub Login: @rwike77
• Microsoft Alias: ryanwi

[SaurabhSharma-MSFT]

@danielbjork Thanks for the feedback ! I have assigned this issue to content author to investigate and update the document as appropriate.

[rwike77]

@hpsin, can you take a look at this one? Thanks.

[hpsin]

Thanks @danielbjork - can you point me to the app you're using to sign in? This is the visual studio application?

[danielbjork]

@hpsin its Visual Studio when trying to Add an account to connect to Azure DevOps but i also cant login to portal.azure.com, visualstudio.com or office365.com.

The account im using is an outlook.com / live.se account and im still able to login to outlook.com with the accout but no other services.

Hope that helps you. :)

[hpsin]

Thanks, it does - I've reached out to some internal partners for more details. Can you share what happens at portal.azure.com and office365.com?

[danielbjork]

portal.azure.com - "Sign-in failed" no real error message
office365.com - No error message, just redirected back to put in my email address.
visualstudio.com - No error message, just redirected back to put in my email address.

[hpsin]

If you setup a new Microsoft account, using eg a Gmail address, does this still occur? I believe this may be an issue with your Microsoft account, but would like to validate more.

[danielbjork]

Fun fact, i created a new outlook.com account and its the same behavior when trying to login to visualstudio.com so i guess its something on my side thats causing the problem.

[hpsin]

It would appear so - not so fun :( See if you have any proxies or special firewall rules in place perhaps?

[danielbjork]

No proxy nor firewall.

[hpsin]

We'll need to do additional debugging. Does this occur when you use e.g. a mobile phone browser on 4G?

[danielbjork]

Issue was due to some re-writing of network requests, connecting with VPN or rebooting all my network devices helped and the issue is gone.

[hpsin]

Thanks for the update Daniel. #please-close