Azure-docs: Cannot Request access to the container registry, form shows that it's publicly available

[RonaldvanMeer]

I think the documentation is out of date:
https://docs.microsoft.com/nl-nl/azure/cognitive-services/form-recognizer/form-recognizer-container-howto#request-access-to-the-container-registry

the first link is to request access -> 'Form Recognizer is now publicly available' is shown and I'm not able to request access.

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Document Details

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• ID: a36a9196-5e31-1d88-115b-75dfb0b3fb0f
• Version Independent ID: 51db9675-eb67-a325-cd10-a2fbff8e102a
• Content: How to install and run container for Form Recognizer - Azure Cognitive Services
• Content Source: articles/cognitive-services/form-recognizer/form-recognizer-container-howto.md
• Service: cognitive-services
• Sub-service: forms-recognizer
• GitHub Login: @IEvangelist
• Microsoft Alias: dapine

[RohitMungi-MSFT]

@RonaldvanMeer Yes, submitting an access request form is not required now as the service is publicly available. @@IEvangelist Can we remove references to the request form from the documentation?

[RonaldvanMeer]

Fair enough.
Perhaps more documentation should be updated:
https://docs.microsoft.com/en-us/azure/cognitive-services/cognitive-services-container-support#container-availability-in-azure-cognitive-services
Here is explicitly defined that the form-recognizer is not publicly available.

If there is an publicly available image for the form-recognizer the docker pull commands are out of date:
docker pull containerpreview.azurecr.io/microsoft/cognitive-services-form-recognizer:latest

i don't know where to look for the public available cognitive-services-form-recognizer.

docker pull azurecr.io/microsoft/cognitive-services-form-recognizer:latest results in time out errors
mcr.microsoft.com/azure-cognitive-services/form-recognizer:latest
and variants are not working.

[IEvangelist]

Hi everyone,

You're seeing the mcr.microsoft.com/azure-cognitive-services/custom-form/labeltool container in the MCR. This is not actually the Form Recognizer container, but rather "Sample Labeling Tool" container. This is different. #please-close

[RonaldvanMeer]

Yes i'm seeing the Sample labeling tool, this is totally different.

here the documentation is describing the way how to use the 'Form Recognizer Container'. This documentation is now obsolete/out of date?

@IEvangelist please reopen this issue.

[ghills]

I'm also stuck on the directions as I cannot pull the docker container image without username/password for the registry which the directions claim we will get after filling out the request form (which is no longer required).

I think there is some confusion here @IEvangelist

[IEvangelist]

Hi @RonaldvanMeer and @ghills,

I apologize for the confusion... I'm working to re-open this issue, I was just informed that the product team mistakenly decommissioned the request form in the excitement to have the Form Recognizer service offering being announced as GA -- with the oversight that the container is still in gated preview. I do apologize for this inconvenience. We will update the doc and have an updated link to a new form to request access early next week. Thank you

[IEvangelist]

Hi @RonaldvanMeer and @ghills,

The request form is now active again, thank you... #please-close

[ghills]

@IEvangelist perhaps someone can correct me if I am missing something here- but when I click the link in the Container Registry section to access the request form (https://aka.ms/FormRecognizerRequestAccess) I still get:

Form Recognizer is now publicly available. To get started please go to the Azure Portal to create a Form Recognizer resource. Follow one of the Quickstarts located here https://aka.ms/form-recognizer/docs to extract text, key value pairs and tables from your forms.

[IEvangelist]

This is the link that you should use: https://aka.ms/FormRecognizerContainerRequestAccess, there was an inconsistency with URLs in the docs -- that is being updated.

[ghills]

That did it - thanks

[RonaldvanMeer]

@IEvangelist can you give any number of days to wait before response after filling in the form?
@ghills do you already have access to the private repository?

9 days ago i requested access did not receive any message (email) about:

• thanks for requesting acccess
• We have seen your request we are working on it
• You have access now

[IEvangelist]

Hi @RonaldvanMeer,
Did you get a reply now? I messaged the PM on the team, this was their response:

Sorry will go back to the 2 business days response time, forgot about this new form this week.
All the ones who submitted got an approval or more information needed now.

[RonaldvanMeer]

Hi @IEvangelist ,

Yes I've got a response.
thank you!