Azure-docs: "unsupported operand type(s) for -: 'NoneType' and 'NoneType'"

[pbaumgartner]

I am not able to install the Extension on SLES 15. Is this a known issue?

Set-AzVMAEMExtension : Long running operation failed with status 'Failed'. Additional Info:'VM has reported a failure
when processing extension 'AzureEnhancedMonitorForLinux'. Error message: "unsupported operand type(s) for -:
'NoneType' and 'NoneType'"
More information on troubleshooting is available at https://aka.ms/vmextensionlinuxtroubleshoot '
ErrorCode: VMExtensionProvisioningError
ErrorMessage: VM has reported a failure when processing extension 'AzureEnhancedMonitorForLinux'. Error message:
"unsupported operand type(s) for -: 'NoneType' and 'NoneType'"
More information on troubleshooting is available at https://aka.ms/vmextensionlinuxtroubleshoot
ErrorTarget:
StartTime: 13.12.2019 20:51:26
EndTime: 13.12.2019 20:52:09
OperationID: 89d2cc20-e0dd-481a-9ce5-03893724a3af
Status: Failed
At line:1 char:1

• Set-AzVMAEMExtension -ResourceGroupName xxxxxx -VMName xxxxx ...
• ~~~~~~~~~~~~~~~~~
  
  
  
  • CategoryInfo : CloseError: (:) [Set-AzVMAEMExtension], ComputeCloudException
  
  
  • FullyQualifiedErrorId : Microsoft.Azure.Commands.Compute.SetAzureRmVMAEMExtension
  
  

---

Document Details

⚠ Do not edit this section. It is required for docs.microsoft.com ➟ GitHub issue linking.

• ID: 3ea8dbf7-4305-1342-c073-8c7b20564fd3
• Version Independent ID: a3692496-1cf4-854c-94da-419058bd3e60
• Content: Azure Virtual Machines deployment for SAP NetWeaver
• Content Source: articles/virtual-machines/workloads/sap/deployment-guide.md
• Service: virtual-machines-linux
• GitHub Login: @MSSedusch
• Microsoft Alias: sedusch

[MarileeTurscak-MSFT]

@pbaumgartner please provide a link to the document that you are following so that we can better assist.

[pbaumgartner]

@pbaumgartner please provide a link to the document that you are following so that we can better assist.

I execute Set-AzVMAEMExtension -ResourceGroup xxxx -VMname xxxx -OSType Linux as per https://docs.microsoft.com/en-us/powershell/module/az.compute/set-azvmaemextension?view=azps-3.1.0 and https://launchpad.support.sap.com/#/notes/2015553 and https://docs.microsoft.com/en-us/azure/virtual-machines/workloads/sap/deployment-guide?toc=%2Fazure%2Fvirtual-machines%2Flinux%2Ftoc.json#update-the-configuration-of-azure-extension-for-sap and https://docs.microsoft.com/en-us/azure/virtual-machines/workloads/sap/deployment-guide#d98edcd3-f2a1-49f7-b26a-07448ceb60ca

The last two links are most detailed and directly figure out the AZ command.

[jakaruna-MSFT]

@MSSedusch please add your comments

[MSSedusch]

@pbaumgartner the extension is currently not supported for SLES 15. We are working on a new version. We will update the guide once it is available.

[pbaumgartner]

@MSSedusch Very bad, as this is a prerequisite for having a supported SAP System in Azure, where SLES15 is already certified. Waiting for your news, is there a time expected?

[MSSedusch]

we should be able to release it in Q1/CY20. Sorry for the inconvenience.

[jakaruna-MSFT]

@MSSedusch Assigned this issue to you.
Please close the issue once the new extension is released.

[mimckitt]

We are closing this but once it is supported the doc will be updated. See the above comments for our ETA

please-close

[AndyHerb]

@mimckitt - would it be possible to keep this issue open until it's actually fixed as per the comment form @jakaruna-MSFT? Closing this now and updating documentation at a future point is harder to track and doesn't give an easy way of people to know when it's been fixed - or even when it's actively being worked upon.

[MSSedusch]

I will update this issue once we extension is released. @mimckitt can you reopen? thanks

[pbaumgartner]

Is there an update on this?

[MSSedusch]

not yet. I hope to have an update in a few weeks.

[jahobson75]

Hi @MSSedusch Any update?

[MSSedusch]

@jahobson75 the new Extension and SAP Host Agent are available. We will publish guidance on how to install and troubleshoot the new extension in the next few days.

PublisherName: Microsoft.AzureCAT.AzureEnhancedMonitoring
Type: MonitorX64Windows

[pbaumgartner]

@jahobson75 the new Extension and SAP Host Agent are available. We will publish guidance on how to install and troubleshoot the new extension in the next few days.

PublisherName: Microsoft.AzureCAT.AzureEnhancedMonitoring
Type: MonitorX64Windows

Very good news, will you provide that link here?

[MSSedusch]

@pbaumgartner yes, the guidance will be part of the deployment guide. https://docs.microsoft.com/azure/virtual-machines/workloads/sap/deployment-guide

But I will update this issue once the article has been updated.

[MSSedusch]

The updated SAP deployment guide went live yesterday.
http://docs.microsoft.com/azure/virtual-machines/workloads/sap/deployment-guide

The following chapter describe how you can install the new extension using PowerShell or Azure CLI
http://docs.microsoft.com/azure/virtual-machines/workloads/sap/deployment-guide#2ad55a0d-9937-4943-9dd2-69bc2b5d3de0
http://docs.microsoft.com/azure/virtual-machines/workloads/sap/deployment-guide#c8749c24-fada-42ad-b114-f9aae2dc37da

[pbaumgartner]

The updated SAP deployment guide went live yesterday.
http://docs.microsoft.com/azure/virtual-machines/workloads/sap/deployment-guide

The following chapter describe how you can install the new extension using PowerShell or Azure CLI
http://docs.microsoft.com/azure/virtual-machines/workloads/sap/deployment-guide#2ad55a0d-9937-4943-9dd2-69bc2b5d3de0
http://docs.microsoft.com/azure/virtual-machines/workloads/sap/deployment-guide#c8749c24-fada-42ad-b114-f9aae2dc37da

@MSSedusch thank you for sharing, i installed the new extension, what was successful, but in SAP ST06 it's still visible as FALSE! and in /var/lib/AzureEnhancedMonitor nothing is visible. no file or so since installation.

[MSSedusch]

Did you also update your SAP Host Agent to PL47? It is not yet included in the documentation. I added this information a couple of hours ago and will be part of the published deployment guide tomorrow.

[pbaumgartner]

Did you also update your SAP Host Agent to PL47? It is not yet included in the documentation. I added this information a couple of hours ago and will be part of the published deployment guide tomorrow.

good point, hope it's added soon, it's working with the latest version 47.

[mimckitt]

We are currently cleaning up old issues and closing out items that are greater than 90 days old. If an issue is still present, please open a new feedback item on the document so we can prioritize correctly.

please-close