Azure-docs: Message "No App Service Plands Found" after select "Change App Service Plan" for App Service

[SigmaSolutions]

Currently having two App Service Plans show in the portal.
Following the instruction online: select a web service, then click "Change App Service Plan", I receive message following screen

Not sure what I can do to change the App Service plan in such situation. Thanks for help.

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Document Details

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• ID: 25ec88c2-d5ff-e727-cbe1-69bac94141ae
• Version Independent ID: 0b6d31a9-7767-73cb-857b-ad8aa81cdce5
• Content: Manage an App Service plan in Azure
• Content Source: articles/app-service/app-service-plan-manage.md
• Service: app-service
• GitHub Login: @cephalin
• Microsoft Alias: cephalin

[AdamS-MSFT]

@SigmaSolutions Thank you for the valuable feedback,we are investigating the issue.

[BryanTrach-MSFT]

@SigmaSolutions Please note that there are 3 requirements needed to be met in order for you to use the 'Change App Service plan' feature.

• Exists in the same resource group
• Exists in the same geographical region
• Exists in the same webspace

Source: https://docs.microsoft.com/en-us/azure/app-service/app-service-plan-manage

The first two requirements are easy to meet. The last requirement is the difficult one. The webspace that your app service plan is placed into cannot be controlled by you or Microsoft. Each datacenter can have multiple webspaces.

Due to the above limitations, I would personally recommend that you consider using the 'clone app' feature instead.

We will now proceed to close this thread. If there are further questions regarding this matter, please tag me in your reply. We will gladly continue the discussion and we will reopen the issue.

[itorian]

Simple answer to this question is either you perform 'clone app' or 'change app service plan' you must need premium app service.

• When you click "change app service plan", this will show you only premium app service plans
• When you click on "clone app", this will show you only premium app service plans

So, create a premium app service plan, then perform "clone app service plan" or "clone app", then scale out if you need. That's what worked for me.

[pulla2908]

Simple answer to this question is either you perform 'clone app' or 'change app service plan' you must need premium app service.

@itorian In my case I have 2 service plans of F1 pricing tier (no premium). Apps are in same resource group and location. About same webspace I have no idea. I can not clone apps (because I don't have premium tier - If I try to perform this I get informed about upgrading to premium first - this is clear for me). But I can perform "change app service plan". No information/limitation about premium tier shows up. But the list of possible app service plans is always empty.

If "change app service plan" requires premium tier why not show some information to the user about it too?

[ronaldesp]

I found a solution for this issue:

1. Create the new app service plan in the same resource group and location of the current app service plan.
2. Change the app service plan in the web site by the new app service plan.
3. Go to new app service plan and change the resource group

I hope this works for you!

[cephalin]

We've published a more in-depth explanation in the article now about how the webspace is related to the resource group and region. please take a look and see if it helps.

[jbreiding]

I found a solution for this issue:

1. Create the new app service plan in the same resource group and location of the current app service plan.
2. Change the app service plan in the web site by the new app service plan.
3. Go to new app service plan and change the resource group

I hope this works for you!

The key here is to create the app service plan in the same resource group / region. Simply moving an existing app service plan to the same resource group did not work for me.

[cephalin]

@jbreiding That's exactly what the doc says.

[jbreiding]

@jbreiding That's exactly what the doc says.

Sure, I can see that now. But to me this would have been more helpful in the portal.

Also given this information, is this webspace now shared across resource groups if I, which I already have, move those resources to another resource group? So I decide to do this process again, which is likely, are both resource groups now in the same webspace, new app service plans in that resource group are capable of being targeted by both app services?

[barbel840113]

Guys this is very easy fix.

You can check webSpace in the Azure Resource Explorer. You will see webStack name. This is usually refers to the resource group where did you originally created your service plan. So what you have to do recreate a new service plan in the same or the previous resource group and then change the service plan.