Azure-docs: Face Verification - Returns null value

Created on 20 Apr 2018  Â·  6Comments  Â·  Source: MicrosoftDocs/azure-docs

Hi, i am Android Developer currently am integrating Cognitive Face Service, and i was trying to verify two faces but response returns 'null' value. so that i can't proceed for Face verification process. But it not works for 5.1.1 version and working fine in 7.0 version. Please help me out to get fix from this issue.

Thanks
Harini


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assigned-to-author cognitive-servicesvc product-question triaged

Most helpful comment

@HariniMurali , Hi, thanks for using Face API. Could you please provide more information with the following questions?

  1. Do you use the Android SDK we provided? If yes, please try with the latest version (1.4.3 currently) as we have several bug fixing release recently.

  2. We do have Face-to-Face verification sample here, would you please take a look for reference here?

  3. If possible, could you provide the minimal code snippets so that we can reproduce the error? It sounds more like a Android Compatibility issue. I may need to involve some other experts in Android development for help.

All 6 comments

@HariniMurali Thanks for the feedback! We are currently investigating and will update you shortly.

@HariniMurali , Hi, thanks for using Face API. Could you please provide more information with the following questions?

  1. Do you use the Android SDK we provided? If yes, please try with the latest version (1.4.3 currently) as we have several bug fixing release recently.

  2. We do have Face-to-Face verification sample here, would you please take a look for reference here?

  3. If possible, could you provide the minimal code snippets so that we can reproduce the error? It sounds more like a Android Compatibility issue. I may need to involve some other experts in Android development for help.

@HariniMurali Thanks for the feedback! I have assigned the issue to the content author to investigate further and update the document as appropriate.

@huxuan Thank you for taking care of this issue, I have assigned it to you.

Hi, Thank you.I updated latest version in my gradle file with your current version (1.4.3). Now it's working fine in all devices. Thank you for taking care of this issue and your help.

Thanks,
Harini

@HariniMurali Thanks for the confirmation. Wish you enjoy using our Face API. Just let us know if there is any further problem.

resolved #please-close

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